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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 46 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
  • Rated 5 out of 5 stars

    3New tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel came to the house to install 3new TVs. He was professional helpful and an asset to BestBuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for spare TV, the picture is a little grainy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like complete trash, not impressed at all. 4k 120hz is not in 4:4:4 Chroma, it’s some other color format that looks awful connected to a PC. These other customers clearly aren’t designers and are fine looking at jagged rainbow font edges. And holy crap, the sounds is the worst ever.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zachary. Thank you for sharing your feedback with the LG TV (50QNED85TUA. We understand your experience about the display and sound performance not meeting your expectations. We strive to deliver premium quality and clarity, especially for users with professional needs like yours. A helpful first step is to ensure that the TV's HDMI input is set to PC Mode. This setting is designed to optimize the display for computer sources, which can improve the color format and text clarity. You can find this option in the TV's settings under "General" or "Connection." For better sound, try switching to “Cinema” mode or enabling “AI Sound Pro.” For an immersive experience, consider pairing the TV with an LG soundbar. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317LST. If you need further assistance, email us at [email protected], and our team will be happy to assist. ^Juvy LG

  • Rated 1 out of 5 stars

    Beware buying open box TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box. Rated Good. Repackaging was horrible and even taped tv legs to screen. Customer service after was worse than packaging. Lost a long-term customer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Brian, thank you for sharing your experience with the LG 50QNED85TUA. We truly appreciate your feedback and understand how important it is for your product to arrive safely and be supported with responsive service. Your comments about the packaging and follow-up care are taken seriously, and we recognize how this situation impacted your trust in the brand.

      If you'd like to explore product specifications, features, or support resources for the 50QNED85TUA, you can visit our official page here: https://www.lg.com/us/tvs/lg-50qned85tua-4k-uhd-tv. For delivery-related concerns or open-box purchase issues, we recommend reaching out directly to the retailer for further assistance. And if you need help with your LG product or would like to share additional details, feel free to email us at [email protected].

      Thank you again for your feedback — we’re here to support you. -Avril LG

  • Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like LG TVs, even though I'm a "Samsung fan", I use Samsung for my phone but LG for my TVs and other stuff. The picture looks great! My only issue, I really wanted the 48" OLED that's usually around $550, but best buy was out of stock and I wouldn't have gotten it for at least a month and needed a TV that day. We moved and my brother in law accidentally broke my TV. This is still a good purchase, I'm still happy, but really hate seeing the OLED on sale and I can't buy it because I'm still paying this one off. Maybe in a few years I'll be able to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROJ25

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and excellent picture quality.

    I would recommend this to a friend
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