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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, colors, and sleek design of the 55" Class - OLED - B7A Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and great smart OS, and many feel that the price was right. However, some customers have concerns about the TV's short lifespan and burn-in issues, and a few find the remote control to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 974 reviews
  • Rated 5 out of 5 stars

    INCREDIBLE DISPLAY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most gorgeous display I've ever seen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best TV right now I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We trust LG and like Best Buy knowledge and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good high quality tv nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED technology is really game changing.......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best-picture quality I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on anything less. Product is as dicribed in product description. Well worth every penny & do not forget about geek squad protection; that is a must have on any high priced item's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this purchase will be one of the best purchases I have made in recent years. Video and audio quality are extremely good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best picture I had the money to get whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. But I had to get another one the first day there was a small line on the bottom across the whole screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv but slightly confusing to use for the novice person who isn’t great with electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture but the speakers on this tv are below average. Definitely consider a sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is definitely a luxury item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv but I got 40 inch Samsung smart tvs that are great for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not for Sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. However, they bill this as a good sports TV that avoids the old altitude issues of the old Plasmas. It is not good for sports as the image isn't even close to fluid. Pretty disappointed with that really, as this was my man cave TV purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I have been pleased with my purchase. More to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come with a manual. Set up took longer than need be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv i really enjoy watching all my sports on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for a bedroom or media room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style and theory behind this tv sounds intriguing but overall my old LG tv has better screen quality and picture quality than any this one. I didn’t see much of a difference unless your watching movies or Netflix on cable tv the image looks the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this TV!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. This is a PSA for anyone looking to purchase this tv. I wish I had read the honest feedback around this tv and taken it more seriously. This is the worst value on the market. The screen burn-in issues are real and completely ruin this tv. LG does not cover burn-in under warranty and do not stand by their product. They basically consider this user error. TV looks excellent out of the box and UHD is phenomenal. However, the screen runs so hot that if you use it for more than a few hours at a time, it creates a burnt in circle in the center of the screen that over time turns everyone’s faces green. This started as minor and progressively got worse. There are plenty of examples of this online so I encourage you to look it up for yourself. Also, if you are someone who may occasionally fall asleep in front of the tv, then good luck, your screen will be toast in short order. Additionally, the Wi-Fi on the set is terrible. I often find that if I run an app, such as Netflix via the tv that there is constant freezing and buffering, while if I run the same app through my Xbox One there is no issue. I don’t ever write reviews. I’m writing this in hopes that I can change someone’s mind from purchasing this garbage until LG gets their act together and resolves this issue or makes it right with their customers. In the meantime, I’ll be “upgrading” to a $600 TCL and throwing this set in the garbage where it belongs. Hopefully there’s a class action lawsuit against LG and Sony forthcoming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    No Oled!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Oct and within 2 months noticed an ugly pink line...did all troubleshooting and contacted Lg...after 2 most finally got in touch with a repair shop...they stated they do not do warranty work for lg anymore because they do not pay....2nd shop looks at it and thought it was ok???? An inch wide pink band on brighter screens is ok??? Haven't had the energy to call lg back again ..will never buy another lg Oled tv...please be warned!!!! Greatest picture ever before the pink band..

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 3 out of 5 stars

    Great picture! Poor audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv as long as you get an external sound bar or connect to an external stereo system. Picture is incredible, but audio very poor. A/V keeps going out of sync and I have to keep adjusting it.

    No, I would not recommend this to a friend