The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 496 reviews
Rated 5 out of 5 stars
Perfect for gaming and streaming
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this TV on a great sale and I regret nothing! Perfect volume and perfect picture for my movies, shows, and video games!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a decent budget-friendly option with good smart features and wide viewing angles. However, its contrast isn’t the best, so dark scenes may look a bit washed out. It’s a solid choice for casual watching but not the best for deep blacks or high-end performance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this tv November 19th 2024. The tv was great until today. Now it does not work at all. It turns on and off but does nothing else unfortunately. I have only had this tv for about two or three months.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so disappointed in this TV.
I don’t know if it’s the model or if I am getting refurbished instead of new in the box.
I have always had good luck with LG until now!
I received a replacement for my 5 yr old LG in October through my extended warranty.
The first replacement had multiple issues.
Shutting off and rewinding on its own.
Picture quality. Sound issues.
I then got a second replacement 3 days ago.
It seemed fine the first night and now it’s giving multiple issues as well.
The picture quality is horrible no matter what I try!
Some shows look decent and the next show will look like I’m watching an old tube TV.
Hello there, Christi. Thank you for sharing your experience with us. We understand that you're experiencing multiple issues with your replacement LG 55UT7000PUA TV, including shutting off, rewinding on its own, and picture and sound quality problems, and we truly regret that your experience has not been as expected.
To assist you further, we recommend sending us a private message on Social Media @LGUSSupport. Please provide more details about the issues you're facing with the picture quality, and our team will be happy to guide you through troubleshooting steps specific to your unit. https://www.bestbuy.com/site/lg-55-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593576.p?skuId=6593576 We appreciate your feedback and are here to ensure that these concerns are addressed. Looking forward to helping you resolve this! —Renzo
Rated 1 out of 5 stars
I thought LG was better than this
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that it can connect to Bluetooth speakers. I do not like the picture. It's not crisp enough for me. My 16 year old Sharp TV that just blew out had a better picture. The main page and setting are too much. The remote control is too much, too. I bought it today and it's going back.
Hi, there. Thank you for sharing your thoughts on the LG TV (55UT7000PUA) model. We’re glad to hear you appreciate the Bluetooth connectivity feature, though we understand your concerns about the picture quality and the complexity of the interface. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For improving picture clarity, we recommend adjusting the Picture Mode settings. Try setting it to Cinema or Standard, which might enhance the sharpness and contrast for a more refined image. If you’re open to troubleshooting the settings further, adjusting the Sharpness and Clarity options can also make a noticeable difference. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.
If you still feel the TV isn’t meeting your expectations, please contact Best Buy customer service at 888-237-8289 regarding the return process. For guidance, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. Additionally, feel free to reach out to us through a private message on social media @LGUSSupport if you have any other questions or would like further assistance.
We hope to have the opportunity to help you find the right TV that suits your preferences. ^Juvy