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Customer reviews

Rating 4.6 out of 5 stars with 162 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-162 of 162 reviews
  • Rated 1 out of 5 stars

    Disappointing Experience with My LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations when purchasing this LG TV, but unfortunately, the experience has been very disappointing. From the moment I set it up, I noticed several issues that make it frustrating to use. The software is another major drawback. The interface is slow, apps often freeze or crash, and the navigation is far from user-friendly. Even basic functions like switching inputs or adjusting settings feel unnecessarily complicated.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thanks for sharing your experience with your LG TV. We understand how important a smooth and responsive interface is to your overall viewing experience, and it’s disappointing to hear that the software performance and navigation have made things frustrating.

      Your feedback about app stability, input switching, and usability is incredibly valuable—it helps us identify areas where improvements are needed. If you'd like to explore potential updates or troubleshooting steps, feel free to send us a DM at @LGUSSupport. You can also find helpful resources and product support here: https://www.lg.com/us/support

      Appreciate you taking the time to post! -Junel LG

  • Rated 4 out of 5 stars

    LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv i appreciate the gift. Thank you very much

    I would recommend this to a friend
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