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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,242 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    It's exactly what I was expecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really big. It's 4k. I just wish 4K didn't make broadcast television and movies look so crappy, but that's not this TV's fault, that's the world we live in now. If you're big on sports and video games, 4K is amazing. If you like movies to look good, hold onto you lower-resolution TV as long as you can. The LG smart TV interface is fantastic and will save me having to buy an AppleTV or FireTV. The remote takes some getting used to. There's no input selection on it and I don't find the rest as intuitive as I would like, but again, this is my failing and not something to blame on the TV. If you're in the LG ecosystem, it will be very familiar to you. If not, good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great price for great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this tv was very reasonable, the picture quality is amazing. I love the easy access to the apps right at the bottom of the screen Without interrupting what you are watching.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Superb TV out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a first smart tv after seeing it on display in store. Opted for the newer model vs its predecessor which had good ratings. As with other LG products I own it has worked flawlessly so far. Easily setup with a simple functional remote. Only minor issue is the legs are 53 inches apart and had to find a longer stand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv The price was great The color and sound is great It fits perfectly in my stand I recommend this tv if your looking for a good affordable tv Great apps already built in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV, very happy with my decision to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on to Best Buy.com to buy a Samsung 65” curved TV. I was pretty set on exactly what I wanted. I had it in my cart and just before checking out I decided to read some reviews on it and a couple comparable TV’s. After reading many reviews on this LG and the Samsung my mind had changed. I bought the LG 65” and absolute love it. The picture quality is honestly just as good as a $2,000 TV. The viewing angle from anywhere in the room is perfect. It has every capability that you could ever need. It was very easy to set up the network and settings. So far I’m extremely pleased with this TV. My only complaint is on me for not going with a 75”.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV so far...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a few weeks but love the TV. Very easy to setup and connect to wifi. We don't have any of those services but I setup the wifi anyway. Great picture. The sound isnt great but none our on these type of TVs. We purchased the LG 300w sound bar with wireless subwoofer and they work great together.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG - 65" Class - LED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beauty that comes from the colors from the TV. The sound is perfect. With the sound from this TV you don't really need a surround system. Easy to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sooooo much better than Hisense!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for a similar 65" Hisense that we had purchased during Black-Friday last year. Hisense crapped out on us after a few months, the LG has been awesome to have in its place! Pretty easy to setup, we even installed it on a wall-mount. The colors are AMAZING! LG came through with a quality product, a little more expensive than some of the similar brands of the same size, but WORTH IT! Can't say enough good things about it's value! If you're thinking about getting an inferior brand, I recommend spending the extra bucks and go with LG, we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    GREAT TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a nice decently sized TV with excellent picture quality, this is it. I got this TV on sale, and boy, did I luck out! The picture quality of the TV is excellent! The colors are amazing! The only lousy con is the buttons on my remote stick when you press on them, it's not a big deal, but can be annoying at times. And the sound quality when you switch between shows and some movies can either be too loud or too low. I am sure this can be due to playing with the settings, which I haven't done much of. Other than that, excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Very nice tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning a tv that I just bought, and exchanged it out for this lg tv. I had a Vizio M-Quantum Series, and it was supposed to be a awesome tv. Welp.... Decided to return it for this TV and I'm so glad I did! I like the smart TV layout, the picture is really good, and the sound quality is good as well ( though I'm just gonna use my sound bar anyways). This tv gives you the best bang for your buck, there is no need to spend a bunch of money on other TVs.... This one right here is great quality. And the 4K is way more noticeable on this tv than the other expensive Vizio that I just returned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Adwms2020

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my switch from Samsung to Life Good - LG. Quality, price, features and I will get another one for Thanksgiving. Easy to hang.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice picture,sound meh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Nice picture ,optional IP channels,wi-fi is solid The bad: Remote is horrible,tiny buttons and confusing lay-out would be nice if I could use my simple Roku remote.I guess I can order a Magic remote but not sure if its compatible...???Spent too long trying to find out if my model was compatible. Sound I got a sound board with an ARC cable that keeps dropping off so needed to use optical cable.... commercials seem to blast way too loud and no equalizer options. This replaced a 50in. model so its pretty nice especially watching some 4K on youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this television now for a little over a month. It is one of the lower end of LG‘s line of TVs (6000 series) and I am very satisfied with the quality I am getting for what I paid. It also includes access to almost 200 channels of IP TV, and although I watch only a handful of them it’s great to see the different variety that’s available for the different tastes people may have. Pretty similar to cable television, hundreds of channels but usually only a few that you watch. It has most popular apps included and they seem to update the firmware about quarterly. Best of all it works flawlessly with my laptop and, with a recent firmware update, my Apple devices as a mirrored screen. It does not come with a magic remote, I believe that starts with the next level of TVs, and the supplied remote is your standard type but effective enough. It has Ethernet or WiFi as connection options, and at first I thought I was going to have trouble with the Wi-Fi because every time I turned the TV on I kept having to reconnect to the router, including having to enter my password. But I purchased a high-quality router and that solved the problem. It does not have Bluetooth but I already had fiber set up with soundbar so it was plug and play for me. Albeit many times I don’t even use the sound bar because the speakers are loud and clear enough for me to be able to use them alone. Even as far away as my kitchen I can hear pretty clearly. Setup was relatively easy and average as most default settings are of the most popular ranges. Now, most importantly the picture quality is very good. Again, I am rating this based on this being an under $500 television. I can’t expect OLED quality picture and processing In this price range, but the quality of the picture is very good for the majority of what I watch. You may see some blurring in some fast action movies and events, and if that is mostly what you watch, then you may wanna upgrade yourself up to start at least at the 7000 or 8000 series of TVs. Reflection on the screen isn’t horrible, but I do know you would get better results by turning off any lights or lamps that may reflect on your screen. But then again, that is true of most TVs, anyway. Overall a very good for the value and am satisfied with my purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I'm BEYOND impressed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv was damaged (screen cracked at the bottom), they immediately set up a return/exchange delivery, arriving a MUCH earlier than expected. The moment I turned the tv on I found my boo lmao... but seriously. I also only stream (netflix, hulu, etc..) so to get the free loaded LG channels were a nice bonus. The remote controls EVERYTHING, the sound is just right, although the LG soundbar I bought changed my mind immediately haha.. straight cinema sound. The detail took some getting used too coming a 40in Westinghouse TV for years.. Even movies I've seen before feels like new films I've never experience. About to watch Avatar on this and pass out from disbelief. Best purchase I've made in the last few years, even over my Mercedes lol. An OLED is next for the room. But this TV is staying in the living room. It does it's job very well. If you're on the fence, JUMP, BACKFLIPX AND ROUNDHOUSE TUCK OFF OF IT AND DO IT!!! thanks Best Buy, and Geek Squad of Northridge, Ca for the amazing customer experience!!! I'll definitely be back there soon!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent Value for 65” UHD 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG’s product provides excellent color and sound quality in this 65” model. This TV was perfect for my application on my enclosed patio. The sound quality is excellent and I didn’t require a sound bar as I initially expected. The 4K quality is excellent and spend the money for the 4K HDMI cables as I see a noticeable difference. Great LG product and Best Buy Curbside pickup is great during this pandemic. The Best Buy Associates were very knowledgeable as I have come to expect - Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soul purchase of the TV was so Trolls: World Tour could be watched on 4/20. First TV came with a huge crack in it. Watched it for a week as I waited for the new one to get shipped. Even the broken screen was good. (At least good enough for “The Great British Baking Show”). Once I got second TV-alas, after holiday-watched it, and it was rad. I mean the movie was great, but the picture was spectacular. This was the first TV I had purchased since 2011, so a smart TV is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very clear picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a fantastic picture. It was easy to set up and easy to use. Price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv but would be better with magic remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, picture, and quality for the price and would definitely recommend. Only thing it needs is the magic remote

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Wow - this is a beautiful TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed how crystal clear it is compared to our older 60”. The Vivid setting gives brilliant colors! - I’m so impressed and especially for the price. This was a great purchase. The tuner is nice too as we can pick up some local channels with our digital antenna. Also, I didn’t know that LG offers “internet channels” which also gives us major news, etc. Overall A+ and so happy with this purchase. I’m a little nervous now that I’m going to spend too much time on the couch! HAHA

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for almost a year now and have for the most part been happy with it. It has a great picture and is very easy to use. The only reason why I didn’t give it 5 stars was because of the LG content store. I wish every app was available but some key ones are missing such as ESPN+. I pay monthly for something I can’t get the app from the LG store. I have to use a fire stick which kinda defeats the purpose of a smart TV. Still a great TV, LG just needs to do better with their available apps.

    I would recommend this to a friend
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