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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the 65” Class UP8000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as "awesome" and "beautiful." The TV's price is also seen as a positive aspect, with customers saying it is "well worth the price." While the remote control has received some criticism for being "not user-friendly," the TV's sound quality is generally praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 331 reviews
  • Rated 5 out of 5 stars

    LG Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contrast of colors and functions very efficiently. Watching sports on this tv is very exceptional and enjoyable, especially in 4k viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV, easy to set up and connect with the cable. The biggest thing is the wonderful depth of color. It’s the best picture. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Return on Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new LG. Seriously, this is a 65" TV for less than $700. The technology gives close to 120 refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but it more like working a computer than a tv. It has its hiccups at times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pool TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys we on time and did an outstanding job. They were very professional, fast, helpful and cleaned up when they were complete.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 10 days was great. After that it started to act up like static lines across the screen along with audio freeze up. We changed HDMI chords along with a new direct tv box but its still doing it intermittently. Not happy with it right now. Best Buy said I have to take it with LG directly, because I didnt buy there extended coverage. I only had it for 6 weeks. Why would BB help me out with a $1000. purchase?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Love all the apps that are on it. The remote takes a little getting use to with the apps but overall a good product.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Was not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed at all. Every time I turn on the tv I get that old school white static screen. When the remote is in my pocket the pointer from the remote still shows on the screen even in the middle of watching a show. The tv is not very responsive to the remote, meaning that when you make a selection on the remote the tv takes a few seconds to actually change to your next selection. After one day of owning the tv I decided to exchange it for a Sony. I did the online chat with Best Buy and the representative was not helpful and could not answer my basic questions about Best Buy’s return policy. Not sure what to do now but I’m certainly wasting more effort than I should to get this resolved.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Samsung customers so at first it took adjusting to the differences but now we love it!! Perfect purchase for our loft!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Horrible, please avoid this tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this tv. The software is unusable. Spotify does not work. It takes 30 minutes to pair a device. The tv itself is loaded with ads you cannot remove. It constantly launches their LG channels without you asking (they’re just ads). Connecting a sound bar is overly complicated and the LG tv causes issues with the sound. If you buy this tv, you’ll end up having to return it and get another one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Budget 4k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv with hdr and suberb sound quality. Not the deepest blacks but the best tv for this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good with built in apps had to make a few adjustments to make the 4K fire stick look right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all specs and key selling points! I would definitely recommend this tv at the given selling price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great pucture, NO Apps to stream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received and set up. I will say the picture is good but for a 2021 model tv i would have expected more availability of mainstreem apps. The apps I use most frequently are not available in the app store. (HBO Max, MLB TV, Discovery Plus) i would have to cast from my phone to my tv. This is just unacceptable in todays technology from such a tv giant. At a minimum they should include like a Roku stick so the tv would be functional at least. Will determine this week if returning or not.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We understand your concern. We do have an update that HBO Max will be available on WebOS 4.0 up to 6.0..If you have any other concern please contact our Customer Support via direct message at Facebook so we could assist you. ^Venette UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane LG

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane is excellent and has been extremely helpful throughout the purchase process. Very helpful and knowledable.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Keep Objects Away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG and the Web OS system is the most difficult system to navigate. Its extremely user UNFRIENDLY. There is not a single intuitive feature on this TV's software and remote. Plan on wasting a lot of your time just changing channels or downloading apps. Keep in mind not all apps are available either. This TV will ask you to update the software virtually every time you turn it on with seeming no difference in functionality. Keep heavy objects away, as you may be tempted to throw them at this screen. If you do, it will be the only joyful thing to come out of this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Barbs TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 65 inch TV..It was packaged very carefully and the service ordering/pick-up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Worked with no issues. Connected with problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do i have insurance on any of these items? Maybe someone can contact me as i am not able to get through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice. I had a 50" and I wanted something bigger and this tv does the job.

    I would recommend this to a friend
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