Customer Ratings & Reviews
- Model:
- LG SN11RG
- SKU:
- 6404683
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the 7.1.4-Channel 770W Soundbar System for its exceptional sound quality and immersive spatial audio experience. The easy setup process and the convenience of wireless connectivity, including the wireless subwoofer and rear speakers, are also highly praised. While some users express concerns about the soundbar's price point, others find it to be a worthwhile investment for the premium audio experience it delivers.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great prices with the sale that happening
I would recommend this to a friendAvoid this trash and all other LG trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many other LG products, this trash deserves a negative rating. The soundbar frequently stops making any kind of sound- nothing. It stops working randomly, and it starts again randomly. The quality of the sound, when it is working, is not impressive at all. The TV and soundbar that was retired had much better sound quality, and it never failed to work. I spent well over $4000.00 on this new system, and I expected some kind of improvement over the previous system that cost me less than $400.00. I hate this product, and after this experience, I hate all LG products. I will never spend another dime on any LG product.
No, I would not recommend this to a friendSubwoofer pops
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if it is the system but the one that I got had a subwoofer that popped.
No, I would not recommend this to a friendSound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality ever very explosive sound!!! Would highly recommend!!!
I would recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds clean but bass is weak. Music sounded terrible.
No, I would not recommend this to a friendExcellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! It was very good and met all of my expectations.
I would recommend this to a friendPerfect soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good atmos sound, deep and loud bass. Perfect combination with LG CX
I would recommend this to a friendEasy Set Up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound options and easy to use! Pairs well with LG Pled tv!
I would recommend this to a friendGreat sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are worth the money. I would not hesitate to recommend it.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar has excellent quality and features it is excellent
I would recommend this to a friendsound problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is missing sometime from the back speakers and subwoofer
No, I would not recommend this to a friendVery good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality.Easy to buy on line and pick up at store.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a year before the sub woofer just died. Now power nothing. Geek Squad had had it for just a bout a month. No contact or update has been given
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system, easy to install and simple to work.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar , it’s worth the price !! Get it
I would recommend this to a friendSTAY AWAY. LG CUSTOMER SERVICE IF THE WORST.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG CUSTOMER SERVICE IS THE WORST IN THE WORLD. STAY AWAY FROM THIS! TERRIBLE PRODUCT THAT DID NOT WORK. STILL UNDER WARRANTY, LG TECHNICIANS CANNOT REPAIR IT. LG CUSTOMER SERVICE IS THE DEFINITION OF GASLIGHTING! YOU STAY ON THE PHONE FOR HOURS AND YOU GET THE RUNAROUND. EXTREMELY POOR SERVICE. DO NOT BUY. IT IS A NIGHTMARE DEALING WITH LG CUSTOMER SERVICE. MAJOR REGRET. WASTE OF TIME! BESTBUY SHOULD NOT CARRY THIS PRODUCT. LG SHOULD BE REPORTED TO CONSUMER AFFAIRS IMMEDIATELY.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Should be way cheaper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be an excellent ubit for 500dollars sound is super thin subwoofer is extremely boomy and the app is horrendous rarely connects appropriately and you have to scream at it for google to hear you when the remote isnt working
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Bass
You’ve been warned.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not present and oddly balanced. Having subwoofer issues, where it’s not working. There must be better options for the price. You’ve been warned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with my new LG OLED tv. Tried to like it but had to return it. The sound was lousy. Got a Sonos and couldn’t be happier
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Defective Subwoofer after LG Firmware Update.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer stopped working after an automatic update, and repeatedly displays a "WR 00" failure update. It has no red or green light - it is dead. Since the product is out of warranty, LG will not sell me another subwoofer or cover a repair for a firmware update issue they created. This is a defect that is reported all over the internet (do an internet search for LG subwoofer for lots of complaints), and should be covered under lemon law.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette