Customer Ratings & Reviews
- Model:
- LG SN11RG
- |
- SKU:
- 6404683
Customer reviews
Rating 4 out of 5 stars with 224 reviews
(224 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the 7.1.4-Channel 770W Soundbar System for its exceptional sound quality and immersive spatial audio experience. The easy setup process and the convenience of wireless connectivity, including the wireless subwoofer and rear speakers, are also highly praised. While some users express concerns about the soundbar's price point, others find it to be a worthwhile investment for the premium audio experience it delivers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Look No Further This is THE ONE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar with subwoofer and rear speakers exceeds all expectations. The sound experience is truly cinematic, set up is easy. This is money well spent. Could not ask for more.
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. I wanted plug and play, this gave me that, I should have said i wanted rich balanced sound. Didn't get that. Really wanted to love this, I say it's OK, but not OK for over a grand. My stock 65 LG C class sounds more balanced and refined than this SN11. Plus occasional 1/2 second sound drops for unknown reason. Everything works, I like the app to set volumes, but honestly, the TV sounds better than this.
No, I would not recommend this to a friendRated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG sound bar. It is made to work with the rear speaker as a set. It will not perform %100 until its properly set up. Only issue that we had was that the rear speakers did not come with mounting screws! Made a trip to Lowes and problem solved.
I would recommend this to a friendRated 2 out of 5 stars
Great sound when it works. Constant cut outs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am another customer who will be returning this. It’s an amazing sound bar and it sound great. Atmos content is rich and natural. But this thing never woke reliably. Constant cut outs from the subwoofer or crumpling noises. LG sound bars are notorious for interference. Moving away from router, closer to sound bar, nothing helps long term. For this much money it needs to just work. Too bad. I love it in the short stretches it works.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your purchase did not meet your expectations. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. Please try these steps below to remedy the problem. 1.) If the subwoofer is placed near a router this may cause interference. The subwoofer should be installed more than 6 feet away from the router. 2.) Subwoofer connection reset- a) Push and hold the following buttons together for more than 5 sec : "VOL-" on the sound bar and "Repeat" on the remote control together simultaneously b) Sound Bar LCD will show "16 ON". If the problem persists, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we are better able to assist you. I am confident that we will work to provide a resolution. ^Daphane












