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Customer Ratings & Reviews

$879.99
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The comparable value is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 1402 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall and drying performance, with many praising its effectiveness. They also appreciate the convenient door features, ease of use, large capacity, and quiet operation. While the design is also well-received, a small number of customers have noted a sensitive lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,402 reviews
  • Pros mentioned:
    Door, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great and easy to use. Holds more of a load than our previous dryer. Door opens by pulling down from the top or by pulling from the left sideways.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing, truly. Drying time is quick, maybe about 30 minutes a load. Sometimes it will pop up with an error (D85 or D90) though if you are doing too many loads one right after another or doing bulky items, because of the flowsense, it is related to your ducts. Definitely check on your ducts, as that was our issue the first day, it was in desperate need to cleaning out. It's nice to have that warning, but can get a bit annoying if it is just because of a bulky blanket and not actually due to the ducts. The filter itself was a bit confusing at first, I was afraid of breaking it, but there is a little latch for it. It is a bit weird with all the lines to clean it off. Overall a great purchase and in all a load takes not even an hour from wash to dry. It means my family and I can keep up with laundry easier and not fight about using as it doesn't take long. It also means I can do mine later at night after work without worry as it's not loud and doesn't take too long.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay… it does dry well, BUT if you put too much laundry in, the clothes will come out very wrinkled. I can fit a lot of clothes in one load in the washer, but if I put the whole load in the dryer, I have to constantly make sure they’re still hot when I take them out to avoid all the clothes looking so wrinkled when I take them out. But again it does dry everything well. I rarely have to restart loads in there to continue drying. Big blankets fit well, too.

    I would recommend this to a friend
  • Pros mentioned:
    Door
    Cons mentioned:
    Lint trap

    Rated 4 out of 5 stars

    Crisp & Clean Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Black looks nice, but is high maintenance as it needs to be wiped down often as dust shows immediately and smoked glass shows fingerprints immediately. That's the trade off for a dark color. Machine comes in lighter color if that's an issue. We needed to have the door open the other way; the instructions for accomplishing this were straight forward and it was easy to do. Took about 45 min. Door has a two way opening feature so it can be opened from the top and side. Very nice feature. Controls pretty intuitive to use and didn't require the use of the manual. Previous LG machines we've owned had choices for signal volume control and custom load features that could be programmed for loads that are frequently used, nice features that are missing in this newer machine. Not a deal breaker, but they should've kept those feature in. Haven't tried the SMART features yet, but maybe there is something in that feature that can be utilized. The lint trap is a fold-able type where one needs to open it to remove the lint and close it again; possible weak point when opening and closing each load. We are happy with the machine overall and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance for the price. This is my second time purchasing this dryer in 3 years as my first one was destroyed due to a lightning strike. Large enough for a heavy king size quilt or extremely large load of laundry. Fast drying time and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Door, Overall performance

    Rated 5 out of 5 stars

    GREAT SET OF WASHER AND DRYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and dryer about 3 months ago. Super easy set up. We had to rotate the door to open the opposite way and it was a breeze. The preformance of both the washer and dryer have been great. I love the thin-q option so my phone notifies me when the load is completed and when the lint trap should be vacuumed out.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Fabulous Dryer with High capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this Model dryer. Great as it is running with electricity and Very high capacity, fabulous design with less sound. Drying with in no time

    I would recommend this to a friend
  • Pros mentioned:
    Door, Drying performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Dryer is amazing!! Drys so fast! It is so large I was able to wash and dry my king size comforter! The door option to open side ways or forward. The best design!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lint trap

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great dryer so far BUT.....after quite a few months of use, we have found that this dryer has the worst lint trap design we have ever had. Dryer sheets and clothing can get caught in the gap that the fixed plastic trap screen that protrudes into the dryer drum. The removable screen trap itself allows quite a bit of lint by it causing a build up inside the duct and at the vent outside. Pretty disappointed with this one important feature. The old school top slide in traps do better. Other than the lint trap, it is a pretty good dryer.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with your LG 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door. We understand your inquiry regarding the lint trap design and the buildup you have observed. To maintain optimal performance, we recommend ensuring the lint filter is cleaned before every load and verifying that the filter is seated completely flush within the housing to prevent gaps.
      https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-alpine-white/JJ8VPZQZTV
      We appreciate your feedback as it helps us improve our future designs. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Pros mentioned:
    Door, Drying performance, Ease of use

    Rated 5 out of 5 stars

    Best dryer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love lg washer and dryer very reliable, washes and drys clothes great. Easy to use. Flex door is cool. Large capacity can easily do comforters

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    BEST LG Top load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG washer/dryer set after 3 days of searching. I absolutely love this set. Large capacity, Fits a King Comforter easy. Love all the features it has. AI wash, deep wash and deep fill work great. It is super quiet during operation. The app is definitely a plus to have. Very satisfied with this purchase. No regrets!!!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of my old LG set and found this set during the memorial day sale. Im so glad I did! The load size is huge, its quiet and dries on the first pass!

    I would recommend this to a friend
  • Pros mentioned:
    Door

    Rated 5 out of 5 stars

    Great Purchase Dryer Model DLE8400BE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional with many great features that are extremely easy to use. I love the door with its dual opening feature... I didn't realize how handy this feature actually is. Placed order for pickup and arrived 2 days early. Third major purchase from Best Buy and have to say experience has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old dryer reached its end of life. We got the LG Smart Electric Dryer as an open box item. It works really well. The two-way functioning door for loading and unloading is a very handy feature. The LG Thinq app unlocks many more dryer features. But it seems like it will override the standard features on the machine. We had a hard time running a simple cycle straight from the machine once I connected and brought the dryer online. Overall, we are happy with the machine and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Runs good and drys. Doesn’t like dryer sheets but decided to go away from them anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 4 out of 5 stars

    Third times a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have ordered from a bad batch of dryers. I had to send the first two back after a slight grinding sound from the drum. However, they both dried excellently. The third one works great with no issues. I’d give 4 1/2 stars if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Good washer dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, don't know much about washer dryers as this is first I've purchased but it's been good experience so far. The washer dryer combo works as it should and very easy to use. Wife loves it because the oversize stuff like blankets and sheets come out clean and most importantly dry. Especially since old one needed multiple cycles to dry. Overall great experience with the installation as well, took them less than 30min and they gave easy to understand demo.

    I would recommend this to a friend
  • Pros mentioned:
    Door, Drying performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, love the “clothes shoot” door access and dries my very thick King sized comforter with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG - 7.3 Cu. Ft. Smart Electric Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Dryer it works great. It is perfect size for blankets and comforters. We have pool so it has been nice to be able to dry several beach towels at once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are so quiet and easy to use I love it

    I would recommend this to a friend