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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 276 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door, especially its drying capabilities and large capacity. Many appreciate the quiet operation and the convenient door design. The dryer's ease of use and smart connectivity features have also been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 276 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine it’s like brand new even though it was open box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer best washer ever. I recommend everybody to get one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but hot!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top two heat settings are way too hot and have damaged some of my sturdier clothes and I had an issue with the dryer not operating due to a clean dryer vent code being stuck, had Best Buy total protection though so that was taken care of in a timely manor and no problems since. Just recommend lower heat settings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my new washer and dryer and I do recommend will recommend people to Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG to the rescue!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 2-way door! I find I use it a lot more than I thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our old washer and dryer set. No issues thus far

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy it dry my clothes fast, don't have start it again. Easy to hook up by myself. I like the light in it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my purchase. They fit nicely in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new dryer, especially since the door opening can be reversed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints at this point, 6 weeks in service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best dryer money can buy. 100% satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches the washer we bought last year. Love the dual open door positions. Wifi!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Have had it for about a year and have not had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it can't ask for anything more I have more time for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 7.3 Cu. Ft. Smart Gas Dryer White. Very Good and easy for my wife to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and it runs really well. We enjoy the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new driver machine, make’s so little noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si far it’s great? I was looking for a drier that the door would open downward and I found this one !! I love the fact that it the door can be open downward and side ways, however it doesn’t open all the way the down, it only goes half way but it’s enough to put in and take out the clothes. I wish the door would go all the way down, then I would off giving it 5 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this dryer for just shy of a year when it stopped heating. It would turn on and run like normal, but the heat would not ignite. It has a year warranty. I called LG and went through their initial testing. Then they told me i needed someone to certifiy my gas was working properly and had the correct pressure. They refused to pay for this test and refused to consider sending anyone till after testing. I refused to pay for that service since my other gas appliances were working perfectly. They didnt care. I tried speaking to a supervisor. After waiting on hold for a half hour, I was told the supervisor would call me back. I’ve bought multiple LG products after glowing endorsements from Best Buy staff. But that experience wasted so much of my time and i was constantly shuffled from one rep to another, who all appeared to be at foreign call centers. I’m so disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Aaron. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLG7401VE) model to heat properly and complete cycles as expected. When the dryer runs but the heat does not ignite, one helpful step is to check and clean the lint filter and exhaust duct to ensure proper airflow, as restricted airflow can prevent the burner from igniting. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you still need assistance with warranty verification or service support, please send us an email at [email protected] so we can help you directly. We're here for you! ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy for my kids to use it and functional for everything.

    I would recommend this to a friend
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