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Customer Ratings & Reviews

Your price for this item is $649.99
The previous price was $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1168 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,168 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, dried a large load of laundry, including a queen size comforter without any residual dampness. Only took about 50 minutes to completion.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG set. Works great, quiet and energy efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer with all the basics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer with a dry sensor so it will stop earlier if needed and save electricity. It complements my LG washer well. I wish it can last as long as my previous LG washer/dryer as those have been going for 15+ years. Doing laundry is tolerable now with my new appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG sensor dryer white

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my review it was bought open box was easy to assemble and use. Did not give 5 stars because I have two toddlers and they can interrupt the drying process because it can’t lock.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai. LG

  • Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG appliance. It’s ver simple and easy to use. I am very happy with the sales experience and personnel at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Not too complicated but has plenty of choices for dry level, temp, wrinkle care, and length of time drying as well as number of choices for what goes into dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drum split in less than 3 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were initially pleased with this dryer - it functioned as advertised. However, it recently started making a loud banging noise with every turn of the drum (as if there was a heavy shoe in the dryer). After consulting the internet, I opened it up and found that the drum had started to split along the welded seam (picture attached). The owner's manual states that the drum is under a parts warranty for 10 years. OK, called LG and asked for a new drum. However... they will not send a part directly to me. They can only send it to an authorized repair technician. Long story short, it will cost a minimum of $289 for diagnosis/repair of the drum (that I can already see is defective and can replace myself). After 9 days and several rounds of calls to LG (for a combined 2 hours, 20 minutes and counting), I have not been able to speak to anyone who can authorize either sending the part to me or covering the cost of the diagnosis/repair, even though it is clearly a defective part. Extremely frustrating to be spending this much time and energy on the problem, and still have no working dryer, during the holiday season.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for taking the time to review the LG - 7.4 Cu. Ft. Stackable Electric Dryer with FlowSense - White (DLE3400W) model. We appreciate your feedback and apologize for the inconvenience you have experienced with the drum splitting and the difficulties in obtaining a replacement part.

      We understand the frustration of having a defective part and the challenges you have faced in resolving the issue. We sincerely apologize for the inconvenience caused during the holiday season. Please check this link for additional troubleshooting: https://www.lg.com/us/support/video-tutorials/lg-dryer-thumping-noise-CT10000011-1374594363515. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. Our representatives will work with you to determine the best course of action, including options for sending the part directly to you or discussing potential coverage for the diagnosis and repair costs. We value your satisfaction and are committed to resolving this matter promptly. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 17 year old stacked Frigidaire Laundry unit. The old dryer took 2+ cycles to dry. This always works in a single cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Gets clothes dry quickly and is very quiet. Perfect match to the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Stackable

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Stackable. LG don’t make too much noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Rated for a Reason!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer, very thorough with huge capacity! Good pricing from Best Buy on a highly rated appliance. My 17 year old Kenmore went on strike, so I bought both the washer and this matching dryer. Very pleased with the look and performance of both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliance ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer n dryer Don’t make much noise and compact size Great for the small space! The geek squad came n helped me everything to install and measure the place!!(site survey) Great service and products!! So mucch options for drying n washing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good and fit into our limited closet space on second floor. Fairly quiet and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is absolutely the best. It dries our clothes in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. So far no problems, everything comes out very dry. It should come with the power cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer set. Overall excellent customer experience. Staff very knowledgeable and helpful I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a set and i love using them. Drying super fast anything without damaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new dryer very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer very much. I recommend this dryer 2 anyone that is looking for a basic no nonsense dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to use during winter when we get snowed in lol.. Very good dryer in every way.. Absolutely no complaints at all..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy account also good for home emergency like broken washers or big tv goes out. Recommended!

    I would recommend this to a friend