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Customer Ratings & Reviews

$880.00
Save $319.99
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1693 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,693 reviews
  • Rated 2 out of 5 stars

    Expensive to buy- Cheaply made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer-DLEX4000 LG-white- is two years old. The white paint around the opening is all peeling off. It was suggested that for $30.00’s I can purchase from LG a touch up paint…that I can apply myself. I think this is a cheap product and do NOT. Recommend buying.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for contacting us regarding your concerns about your LG Stackable Smart Electric Dryer. It would be our pleasure to delve deeper into the issues you are facing and find out what steps we can take to address them. We need to switch to a different platform in order for you to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the unit. It will be our pleasure to assist you. ~Rita LG

  • Rated 5 out of 5 stars

    Looks great, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dryer looks great and works great. Love the steam option to refresh the clothes if they have sat in it for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use with a lot of functionality. The tub is large and you can fit a lot in plus it really does a good job of looking after your clothes and making sure they come out nice and clean but also refreshed. LG does a great job on their washers and dryers so you really can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very quiet. Links to your phone to control it. Very pretty. I did not like the non installation of the duct I ordered. Technician refused to remove old and install new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Equipment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . we have owned 3 yrs Still working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is good and drys clothes very fast . Clothes are nice and soft not hot when you pull out of the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this dryer and love the bluetooth/Alexa feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer work great, I’ve had them for just over a month and so far I haven’t had any issues. They are truly “smart” the sensing of clothes to time the wash/dry work amazing and all the different options/settings work as they are meant to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. Just what we wanted for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the price. I’ve had another one for years and now time to update with kitchen redo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was good but had to return it to buy a matching set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t turn it on from app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have had this for a while I have to say I love it. I love that it has all the settings that I need. It takes a while and it’s not really smart in the point that you do have to turn the power on in order to start it. So the smart feature is dumb in that since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Partner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "Must Have" partner to the accompanying Washer. Washer on Left, Dryer on Right. Wash, open door, move clothes to right. Easy Peasy. Intuitive Controls, except for "extra cycles (rinse)" which is easy one you figure it out. Great Job. Works as expected. Relatively Quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG dryer-we just replaced an 8 year old model. It is a substantial improvement in speed of drying. My only criticism is the fit of the dryer door-it looks like it's not completely closed when you shut the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and works well. I did not notice any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to pair with the washer. Have only had a good experience. Wifi was a pain to setup but nothing to stress over. Very large drum and a lot of options that I didn’t think would get used but turns out I like them. Bestbuy did a good job hooking it up and moving it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Dryers you can find in the market. Very quiet and dry you clothes faster. Kudos to LG

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dries well but the cycles are about double the wash cycles so you are waiting on the dryer to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. This is my second one. The first one lasted over 12 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the dryer, but the flow sense indicator came on a few days after installation. We called Best Buy to come out and fix. They gave us an appointment that was more than two weeks out. Very poor.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with your LG 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence. We understand your inquiry regarding the Flow Sense indicator appearing after installation. This indicator typically alerts you to a restriction in your home's exhaust ducting rather than a fault with the dryer itself; we recommend checking your external vent for any lint buildup or kinks to ensure proper airflow. We appreciate your patience regarding the service scheduling.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-white/J7G564PZYZ
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

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