Customer Ratings & Reviews
- Model:
- DLEX4000W
- SKU:
- 11403683
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Sold garbage to me knowing it didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work now i cant return it there should be forced to hand money back in full them scums!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service, frustrating communication. One of the worst experiences in trying to purchase new appliances
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's November 6th and I have not received my washer and dryer, nor have I heard from anyone. Not happy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you had a problem with the delivery of your unit.Please call BestBuy regarding this case.^Venette
Washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruined my floors on delivery and overall buying experience has been worse than horrible
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Not happy with the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already shared my Grieveance /discontent for the product /services being offered
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Please have a manager contact me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please have a manager contact me as soon as possible. Thank you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Ease of use
Loving my new dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer brought my house to this century as far as technology and ease of use. I am absolutely loving the sanitize steam feature. I have a down duvet and use this feature once a week to freshen the duvet. Best buy installation team and customer service helped immensely when we bought what we thought was side by side units and they turned out to be stackable only. New units were installed 2 days later. LOVE, LOVE, LOVE that!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Dented dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been very satisfied with the washer and dryer. The only thing I'm waiting for is the damage refund
I would recommend this to a friend - Pros mentioned:Drying performance
It's Doing It's Job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Clothes go in wet, they come out dry. It's exactly what I expected!
I would recommend this to a friend - Pros mentioned:Overall performance
LG dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the older version and loved it. Upgraded to the newer version
I would recommend this to a friend Quick dry, Steam fresh, custom cycles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is quiet, very quick dry but not overly dry. The steam fresh cycle is a quick 10 minutes or less to iron out wrinkles or to refresh a sport coat. Wifi option will allow you to access multiple cycles from an LG app (one that works for LG TV). We like it because this unit is fairly quiet and quick to dry, cut about half of electricity usage compared to our old dryer.
I would recommend this to a friendMr. Todd M.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All was well from start to finish, the only draw back was the delivery guy didn't think they could take my old dryer out, so I did it. Then he said there probably was a 50 dollar charge to bring the old dryer down 10 steps to my entry way.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
worth the premium for the steam feature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After lots of online research, I concluded LG Dryers are the absolute best in the market. I just purchased this model and it is well the worth the premium pricing. It's simple and easy to use. It has a "steam" feature which is saving me lots of money on dry cleaning. I have not taken advantage of the Wifi feature yet but it's an added advantage. I also love the dark gray color.
I would recommend this to a friend Dryer and washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good but the installation was poor to terrible. Still trying to get the damage to my property claim addressed
I would recommend this to a friend- Pros mentioned:Capacity
Very quiet dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had about 2 months. Works well, dries quickly. It has a large capacity which is key with kids. I haven't used the steam feature.
I would recommend this to a friend LG dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, works great. Fits great in my small laundry room!
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer. It works great and dries the clothes completely. I plan to order this same dryer for my guest house.
I would recommend this to a friend- Pros mentioned:Drying performance, Noise level
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, dries everything even heavy items well, and is very quiet. No issues
I would recommend this to a friend Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use. Instructions were simple
I would recommend this to a friendLove this dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. A full load of clothes dries in about 20 minutes! They look great and work even better.
I would recommend this to a friend
