Customer Ratings & Reviews

So I’ve been using this dryer for 5 months and can honestly say that now that I’ve put it through its paces and figured out its quirks, I absolutely love it. As with every dryer there are alway Pro’s and Con’s. I’ll start with the high level pro’s in case you don’t care to read the whole review. The DLEX6500W drys fantastic, is quiet, has a lot of cycle options, some better then others, love the smart capabilities and how it tells me when my load is done/I can remotely extend the cycle from my phone, looks beautiful with the rose gold, love the LCD dial control, has a light in the drum (nice bonus), #1 most importantly has a stainless steel drum (important since the DLEX6500W has a steam feature, plus it won’t chip over time like aluminum alloy painted drums can if you are drying heavy clothing with buttons etc) and what ended up being the #2 most surprisingly important feature to me, which I was clueless about until I started reading the reviews on LG’s other models, the lint screen/trap on this model is located external to the drum which helps to avoid getting lint all of your cloths and floor each time you remove the screen to clean). No seriously, it’s a HUGE complaint on some of their lower end and higher end dryers. My biggest advice to you prior to buying is to make sure you double check what Best Buy lists on the spec of each dryer with what the manufacturer has listed. On Best Buy’s appliance comparison, I originally purchased the DLEX5500W because it was cheaper, and said it had a stainless steel drum. But after I happened across the manufacturers website, i found that Best Buy incorrectly lists the 5500 as having a stainless steel drum, when in reality it’s painted aluminum alloy. I’ve found this issue with multiple appliances on the Best Buy site, so if there is a feature that is truly important to you, fact check on LG’s site before you purchase. Now for the quirks. You will notice a lot of reviewers complaining about an error message of having a 90% blocked duct with instructions to clean the lint screen and or ducts. Oh yes, this will happen to you, even if you just had your ducts professionally cleaned. Don’t be put off by this. After you’ve confirmed that there are truly no blockages, this is what I’ll tell you. The LG sensors are hyper sensitive. The way you get around this quirk is the following: 1. After every load, wipe the lint screen with a paper towel on both sides. Don’t just use your hand, cuz somehow this ridiculously hyper sensitive dryer will detect lint particles unless you use a dry paper towel. 2. After you are done with laundry for the day, along with wiping down the lint screen with a dry paper towel, second step, wipe it with a wet paper towel or, run it under the water faucet for a few seconds and let it air dry over night before placing back in the dryer. Once I started doing that, I stopped receiving the 90% blockage error message. I’ve done a lot of research on this. It won’t matter what model you choose, this will be the problem and the solution for all of them. Lastly honest opinion on dryer program settings. I use power dry the most as it gets everything the most dry the fastest. AI clean I found works best for clothing only. Don’t bother with the heavy items on this setting because you’ll be waiting for hours to dry. Towel setting is fantastic. Heavy blankets/comforter setting, meh, don’t waste your time that just went on and on. Steam setting is great. Overnight setting to keep cloths from wrinkling AWESOME. In summary, if it comes down to the DLEX6500 and DLEX5500 for you, pay the extra $100 for the DLEX6500 and you’ll get a stainless steel drum and a lint screen located external to the drum. I have zero regrets with this purchase.

My smart LG electric is so spacious, just perfect for our household of 4. You get to select different drying cycles for your delicate and normal clothing. It looks beautiful on the outside just like in the inside. It dried my clothes in aboit 57 min. But you can change the time manually if you want less time or select the other options for less drying time. I also have the option to use Steam drying which is perfect for my work clothes. The Normal drying saves you the most energy as well.

The LG washer is amazing! Please dont forget to take the shipping bolts off, it happened to us and the washer sounded like it was going to break it was shaking the entire house. My husband wanted to take it back and upon reading the instructions it comes with shipping bolts that beed to be removed. LG washer is very quiet and it has awesome sounds you can program to it as well as cute images. Awesome features! It definitely is a must have!

Super duper quiet, extra efficient, easy to run & lovely to look at. Highly recommend!

great product great capacity looks good great installation

Easy to use. Nice large capacity with many options.

This has been one of the best appliance purchases that we have made. Easy to use and feature packed.

LG dryer does not disappoint. It dries very fast. I love all the features! I originally ordered the GE set but changed my mind and went with LG. I'm happy that I did!

LG did it again. Simple and complete to understand.

This dryer does a great job! My favorite setting is the AI, as it detects the best settings for the current load.

Nice dryer with a selection of neat features and an intuitive user interface

Great product and very professional installation, highly recommend it

The LG dryer is a solid performer. It dries clothes quickly and evenly, even with bigger loads. I like that it has several drying options, so I can adjust it for different fabrics. It's also pretty energy-efficient, which is great for the electric bill. No complaints so far – it's a good dryer that works as expected!

Great dryer with modern look and functions. With that steam function is great you do not need to iron.

Drys evenly and fast. Quiet machine. Best ive had. Glad to get rid if my Maytag.

This dryer not only looks great, but it is quite intuitive to use; and does an excellent job. I have this unit stacked with its matching washer, and the combo is worth every penny.

We have been so very pleased with the quality, design and quiet opperation of our new dryer. We love how dry and fresh our laundry is after all cycles! The options are wonderful as well! Love it!

Easey to use Excellent performance First time my husband use washing machines in life

Works great and the capacity of load is incredible. Having the option to start it with your phone is a nice touch

I’m really pleased with both the washer and dryer. As a family of five, we have high demands, and these appliances have been meeting our needs effectively.