Customer Ratings & Reviews
- Model:
- 75UR9000PUA
- |
- SKU:
- 6535924
Customer reviews
Rating 4.5 out of 5 stars with 151 reviews
(151 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent picture quality and ease of use of the 75” Class UR9000 Series LED 4K UHD Smart webOS TV (2023). They also praise the intuitive remote control and the vibrant colors produced by the screen. Many appreciate the sleek design and the abundance of features offered. The positive feedback consistently points to a user-friendly and visually appealing television.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great TV for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! It could use some brighter colors but overall it was a good deal.
I would recommend this to a friendRated 5 out of 5 stars
TONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is a good service I recommended the service to people
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Screwy system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screwy software and remote controller will take some time to master.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Im not impressed. I would buy samsung instead and
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response. Some apps does not work. But nice picture for the price, ok sound without speakers. Love the price but not worth the technology.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anna. We appreciate you taking the time to share your feedback on the LG TV (75UR9000PUA) model. We're sorry to hear about the challenges you've experienced with slow response and app compatibility. We strive to offer high-quality products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-memory-notifications-and-apps-not-working--20153165912773. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 1 out of 5 stars
Great while it lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on the May 25th, installed by BestBuy on June 6th and as of August 19th refuses to power on or show any signs of life making it a wonderful wall decoration. This device also wasn't left on all day either as it was only in use a few hours each day at most. This TV lived just long enough that it could not be returned with my premier membership.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thanks for reaching out and sharing your experience with the LG TV (75UR9000PUA) model. We understand your 75UR9000PUA TV will not power on and is showing no signs of life after just a few months. Let’s get your screen back to doing what it does best! If your TV isn’t turning on at all, here’s a simple step you can try: unplug it from the wall outlet for about 60 seconds, then plug it into a different outlet (skipping any power strips or surge protectors). Just press and hold the power button on the TV itself—not the remote—for 10 seconds. This might help reset the internal circuitry and could bring it back to life. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If the problem persists, don’t hesitate to email us at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to help you out. ^Juvy
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this model, skiny and clearly. Fits perfectly im my living room
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Sound quality is atrocious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but the sound quality is terrible. Not sure if this one has broken speakers but it is awful quality. The money I saved on the Black Friday deal I have to spend on external speakers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thank you for sharing your experience with the LG TV (75UR9000PUA) model. We appreciate your feedback and understand your concern about the sound quality doesn’t match the great picture you expected. As a first step, we recommend checking the sound settings to ensure that the audio mode is optimized for your viewing experience. Sometimes adjusting the settings can make a significant difference in sound quality. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-sound-test--20153257287031. If you find that external speakers are still necessary, we’d be happy to assist you with recommendations or troubleshooting. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and hope you find a solution that enhances your viewing experience. ^Juvy
Rated 5 out of 5 stars
Love LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, nice clarity and worth the price, love the magic remote
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! Thank you so very much for everything.
I would recommend this to a friendRated 4 out of 5 stars
Good, solid TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid tv for the price. Had to purchase a sound system to complement the tv
I would recommend this to a friendRated 5 out of 5 stars
owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the men were great !!! on time and worked hard until thay furnished
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv. Had all the best applications and has Alexa
I would recommend this to a friendRated 3 out of 5 stars
LG does not have the ESPN app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TVs overall, but keep in mind that LG does not support the ESPN app....so you would have to buy a Roku or apple tv to download the app and watch through there. I returned them and bought two Samsungs.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your feedback regarding the absence of the ESPN app on LG TVs. We understand that the availability of specific apps and content can be an important consideration for customers when choosing a TV. We apologize for any inconvenience this may have caused.
While LG offers a wide range of built-in apps, including popular streaming services, it's true that the availability of specific apps like ESPN can vary by TV model and region. We appreciate your feedback, and it helps us better understand our customers' needs and preferences.
If you have any further questions or need assistance with LG products or services in the future, please don't hesitate to send us a private message on Facebook or Twitter using the handle @LGUSSupport and provide us with your contact information. ^Jolly
Rated 3 out of 5 stars
Average TV quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok TV wish the resolution was better. OS is good a little slow sometimes but overall you pay for what you get on a budget 75 inch TV
I would recommend this to a friendRated 1 out of 5 stars
Awful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television due to the Imagine it had on store. A week later the screen went black and it did not turn on again, no water damage or hit to the TV. Best buy was able to exchange the television and exactly one month after use same problem. All the televisions in my house are LG, This model has been the only one that has given me problems.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ellie. Thank you for sharing your experience with the LG TV (75UR9000PUA) model. We understand your concern, especially after purchasing the TV based on its impressive display and then encountering the same issue twice in a short period of time. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
We recommend performing a basic reset or power cycle by unplugging the TV for about 30 seconds, then plugging it back in to see if this resolves the issue. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If the problem persists, we suggest reaching out to us directly through social media @LGUSSupport so we can assist you in troubleshooting and finding a resolution for this recurring issue.
We’re committed to resolving this for you and ensuring that your experience with LG is a positive one moving forward. ^Juvy
Rated 2 out of 5 stars
Don’t like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very satisfied with this TV. Was replacing a 65” Sony Bravia X99. Would go back to a Sony if I had the chance to
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG TV (75UR9000PUA) model. We understand that transitioning from a Sony Bravia X99 to our TV may have resulted in a different experience. We appreciate your feedback and will consider it as we continue to improve our products.
If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Rated 1 out of 5 stars
DO NOT GET ANYTHING FROM BEST BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY OPEN BOX. THERE IS NO DIFFERENCE BETWEEN EXCELLENT, FAIR OR GOOD. BOUGHT AN OPEN BOX IN EXCELLENT CONDITION JUST TO FIND OUT ITS BROKE. THE CALL CENTER WILL LIE AND SAY YOU CAN EXCHANGE AT ANY STORE. GEEK SQUAD WILL CHARGE YOU THE DIFFERENCE TO GET A NEW TV. AND THE STORE WONT LET YOU GET A REFUND IF YOU PICKED THE TV UP YOURSELF. BEST BUY IS A JOKE AND THEY ARE ROBBING PEOPLE.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angela. Thank you for sharing your feedback on the LG TV (75UR9000PUA) model. We understand how disappointing it can be to encounter issues with a product, especially when it was purchased in what was supposed to be excellent condition. We strive to provide high-quality products and exceptional customer service that meet our customer's needs and expectations. Please contact Best Buy customer service at 888-237-8289 to look into this matter with utmost urgency to prevent such incidents from happening. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 2 out of 5 stars
Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality poor! had Best Buy geek squad out twice to correct Unsuccessful in each attempt Replaced with next best recommended TV plus soundbar
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ClarkH. Thank you for sharing your experience. We apologize for the poor sound quality you encountered with the LG Smart TV (75UR9000PUA) model. We appreciate your patience with our attempts to resolve the issue. We're glad the Best Buy Geek Squad could recommend a replacement TV and soundbar. To obtain more details, you may visit this link: https://www.lg.com/us/support/help-library/troubleshooting-distorted-audio-from-the-tv-speakers-tv-CT10000018-1434405064557. If you have any further concerns, please let us know by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Rated 2 out of 5 stars
oh my goodness! LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good tv. It definitely was t worth the up sale.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ashley. We're sorry to hear that you're not satisfied with your LG TV. We understand how important it is to have a reliable and enjoyable viewing experience, and we apologize if our product has not met your expectations. We would like to assist you further and address any concerns you may have. Please send us a private message on on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000. This will help us better understand your situation and provide the appropriate assistance. ^Jayne
Rated 1 out of 5 stars
White spots
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great TV. Made a weird noise every once in a while and had white spots all over
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We are sorry to hear that you have experienced issues with your LG TV, including unusual noises and white spots on the screen. We understand how frustrating this can be and apologize for any inconvenience caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris






















