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Customer Ratings & Reviews

Your price for this item is $315.99
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Customer reviews

Rating 4.6 out of 5 stars with 156 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and ease of use of the 75” Class UR9000 Series LED 4K UHD Smart webOS TV (2023). They also praise the intuitive remote control and the vibrant colors produced by the screen. Many appreciate the sleek design and the abundance of features offered. The positive feedback consistently points to a user-friendly and visually appealing television.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 156 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Great addition to our family room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, great sound, up to date technology!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible. No bass sounds tinny and shallow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The staff were very professional and helpful. The installers were ver professional. Overall great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV except for sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV except for sound. I have not been able to get it to sound right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! It could use some brighter colors but overall it was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TONY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a good service I recommended the service to people

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Screwy system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screwy software and remote controller will take some time to master.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Im not impressed. I would buy samsung instead and

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow response. Some apps does not work. But nice picture for the price, ok sound without speakers. Love the price but not worth the technology.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this model, skiny and clearly. Fits perfectly im my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, nice clarity and worth the price, love the magic remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Sound quality is atrocious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great but the sound quality is terrible. Not sure if this one has broken speakers but it is awful quality. The money I saved on the Black Friday deal I have to spend on external speakers.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brandon. Thank you for sharing your experience with the LG TV (75UR9000PUA) model. We appreciate your feedback and understand your concern about the sound quality doesn’t match the great picture you expected. As a first step, we recommend checking the sound settings to ensure that the audio mode is optimized for your viewing experience. Sometimes adjusting the settings can make a significant difference in sound quality. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-sound-test--20153257287031. If you find that external speakers are still necessary, we’d be happy to assist you with recommendations or troubleshooting. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and hope you find a solution that enhances your viewing experience. ^Juvy LG

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Thank you so very much for everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, solid TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid tv for the price. Had to purchase a sound system to complement the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men were great !!! on time and worked hard until thay furnished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv. Had all the best applications and has Alexa

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great while it lasted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on the May 25th, installed by BestBuy on June 6th and as of August 19th refuses to power on or show any signs of life making it a wonderful wall decoration. This device also wasn't left on all day either as it was only in use a few hours each day at most. This TV lived just long enough that it could not be returned with my premier membership.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thanks for reaching out and sharing your experience with the LG TV (75UR9000PUA) model. We understand your 75UR9000PUA TV will not power on and is showing no signs of life after just a few months. Let’s get your screen back to doing what it does best! If your TV isn’t turning on at all, here’s a simple step you can try: unplug it from the wall outlet for about 60 seconds, then plug it into a different outlet (skipping any power strips or surge protectors). Just press and hold the power button on the TV itself—not the remote—for 10 seconds. This might help reset the internal circuitry and could bring it back to life. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If the problem persists, don’t hesitate to email us at [email protected], and we’ll be happy to help you out. ^Juvy LG

  • Rated 3 out of 5 stars

    LG does not have the ESPN app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TVs overall, but keep in mind that LG does not support the ESPN app....so you would have to buy a Roku or apple tv to download the app and watch through there. I returned them and bought two Samsungs.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your feedback regarding the absence of the ESPN app on LG TVs. We understand that the availability of specific apps and content can be an important consideration for customers when choosing a TV. We apologize for any inconvenience this may have caused.

      While LG offers a wide range of built-in apps, including popular streaming services, it's true that the availability of specific apps like ESPN can vary by TV model and region. We appreciate your feedback, and it helps us better understand our customers' needs and preferences.

      If you have any further questions or need assistance with LG products or services in the future, please don't hesitate to send us a private message on Facebook or Twitter using the handle @LGUSSupport and provide us with your contact information. ^Jolly LG

  • Rated 3 out of 5 stars

    Average TV quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok TV wish the resolution was better. OS is good a little slow sometimes but overall you pay for what you get on a budget 75 inch TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television due to the Imagine it had on store. A week later the screen went black and it did not turn on again, no water damage or hit to the TV. Best buy was able to exchange the television and exactly one month after use same problem. All the televisions in my house are LG, This model has been the only one that has given me problems.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ellie. Thank you for sharing your experience with the LG TV (75UR9000PUA) model. We understand your concern, especially after purchasing the TV based on its impressive display and then encountering the same issue twice in a short period of time. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      We recommend performing a basic reset or power cycle by unplugging the TV for about 30 seconds, then plugging it back in to see if this resolves the issue. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If the problem persists, we suggest reaching out to us directly through social media @LGUSSupport so we can assist you in troubleshooting and finding a resolution for this recurring issue.

      We’re committed to resolving this for you and ensuring that your experience with LG is a positive one moving forward. ^Juvy LG

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