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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 31 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers admire the 8,000 BTU Window Air Conditioner with Wifi Controls for its cooling performance and relatively low noise level. They also appreciate the connectivity features and find the installation process to be straightforward. Overall, customers seem to have a positive experience with this air conditioner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 units and have 2 installed . This 8,000 has had 2 glitches in 1 week. Ince it changed to dry mode then it shut off and said change filter and it is brand new. I'm concerned because I have a cat that needs AC in that upstairs room. So far the others work fine. If I have any more problems I'm calling in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put 2 of these in a small rental house. The tenant tells me they are very loud. So loud, she can't concentrate while working at the computer. They cool mostly adequately, though not as much as they should. Small rooms, run nonstop, barely 75 degrees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets in buying this LG aircon it’s super cool and quiet. I really loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love the ac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate it I would love the cool ac so nice thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy compared to the Midea we replaced and there is no fan Auto temp control to regulate the fan speed. A let down from all the good reviews we read before buying it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a very small house & it cools the whole house down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great on phone to order ,will buy again from them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t tell U TEMPERATURE INSIDE ROOM WITH JUST FAN ON…..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Michael. Thanks for reaching out and sharing your thoughts about the LG Air Conditioner (LW8017ERSM) model. We understand how helpful it would be to see the room temperature even when the unit is operating in fan-only mode. This model is designed to display the set temperature during cooling operation, but it does not actively measure or show the ambient room temperature when only the fan is running. If you would like to see the temperature, you may switch the unit to Cool mode temporarily, which will display the current room temperature before allowing you to adjust the setting. For a full breakdown of the display features and mode functionality, you can reference your air conditioner's owner's manual here: https://www.lg.com/us/support/product/lg-LW8017ERSM. If you require any further assistance or have additional questions about your unit's operation, please send us an email at [email protected]. We're here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Noisy and not very powerful. I do not recommend this item

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Ryser! Thank you for taking the time to share your experience with the LW8017ERSM1. We hear you—having an air conditioner that doesn’t meet your expectations in terms of noise level and cooling power can certainly impact your comfort at home.

      To help you get the most out of your unit, we recommend checking on this link: LW8017ERSM https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. It includes tips for optimizing performance and reducing operational sound that may be helpful.

      If you’d like further assistance, feel free to email us at [email protected] and our team will be happy to support you.

      -Avril LG

  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Exterior is rusting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for 3 years. It cools nicely but the exterior cabinet is rusting. The rust is unsightly and the rusty water is dripping on the deck below.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second time around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we purchased, and we are very happy with it

    I would recommend this to a friend
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