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Customer reviews

Rating 4.7 out of 5 stars with 88 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 88 reviews
  • Rated 3 out of 5 stars

    INCORRECT SETUP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a little disappointing and the people who installed it from Best Buy were worse as didnt show me a lot of things I needed to know and didnt set the remotes in the living room and the bedroom where the old one went correctly and will now have to call Dish to get them fixed.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, GregM. Thank you for sharing your experience with us. We understand your inquiry regarding the installation and remote configuration for your LG 86" Class 85 Series QNED 4K UHD Smart webOS TV. Your feedback is important, and we'd like to assist you further. To help sync your remote with external devices, please navigate to the Home Dashboard on your TV and select Device Connector to follow the guided setup for your set-top box.
      https://www.bestbuy.com/product/lg-86-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZHC2X
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 5 out of 5 stars

    Theater style TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you need for watching all the games and movies. This TV makes the living room more superbly. The picture and sound quality are very nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality and Nice Customer Service.I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is the best lo mejor de lo mejor la mejor tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, got the best tv for 2924 and price. Will do business there again. They were short handed but still helped me with all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and I love the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for my space. Very clear and really enjoy AI sound and various viewing modes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Quality Going Down...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd LG TV and overall I have been satisfied with all of my LG products. I upgraded during a remodel from a 7 year old 65" (which is now on the patio) to an 86" which lasted just beyond the extended warranty period of 2 years. Parts and labor would exceed the cost of a new TV, so I bought another 86", this time with a 5 year warranty. This TV lasted 3 months before I noticed red lines in the viewing area. So far LG has been OK with their repair response, but the TV still isn't repaired after 2 months of phone calls, texts and missed appointments. I have confidence they will fix the TV, but my confidence in LGs products is starting to waiver...

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the display issues and the repair service timeline for your LG 86" Class 85 Series QNED 4K UHD Smart webOS TV. Your feedback is important, and we'd like to assist you further. To help resolve the display concern, please try performing a Picture Test under the Support menu to determine if the lines persist during the internal diagnostic.
      https://www.bestbuy.com/product/lg-86-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZHC2X
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 5 out of 5 stars

    best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is very good quality,sounds is very and bright has beautiful colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best technicians for Best Buy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are knowledgeable, thorough, & courteous... Well worth the money folks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Everything we were hoping for! Great for sports viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great Picture. Smart features work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st time I've ever owned an LG TV. The picture is awesome. Added a sound bar with 2 rear speakers and a subwoofer. Great TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice once set up it was great try AI to set up your surround sound and you will be amazed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture. Easy setup and fits large living room perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality from picture to sound. Wifes not a big tv person but loves the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase Great price phenomenal price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear picture and sound. Weve had it for several weeks and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good sound nice picture quality so good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and color. Good sound. Overall very happy with product

    I would recommend this to a friend
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