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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,188.99

Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the Counter-Depth MAX 20.8 Cu. Ft. French Door Smart Refrigerator, highlighting its overall performance as a great kitchen upgrade. Many appreciate the large capacity and find the size perfect for their space, while also noting its quiet operation. The design and precise temperature control throughout the refrigerator are additional features that customers enjoy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 254 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Compact counter-depth refrig. with good capacity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for replacement & this was the only model in the market which could fit in the space we had & was available for decent price considering its a counter depth model. Since this is a new model launched recently & no customer reviews available initially was hesitant to buy, but took a chance & purchased the refrigerator couple of days back. Hopefully, will perform well without any issues in the years to come. So far so good refrigerator seems to be good & doing the job Delivery & installation went smooth, but not completely happy with best buy new terms & conditions for installation. The installer didn't hook up the existing water line to the refrigerator stating some reasons as standard policies. Possibly will come back & update the review after 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Short girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s running fine. Very quiet which is nice. The one thing I’m not crazy about is that all the shelves on the inside of both doors stick out 5 and 1/2 inches which is wonderful if you have a lot of big jugs but if yo don’t it gets filled with a lot of smaller things that sometimes fall over when you open the doors. The large shelves also cause the shelves in the fridge to be pushed back further so you can’t get as much on them. This would all probably be fine for most people but I’m only 5 foot tall so the reach for me is different. I also read every review on every fridge I was interested in and this one had nothing bad to say about it when all the others had plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refridgerator except it is too small inside. Can't understand why it looks like the same size as our old sidebyside fridge but lost the room inside expecially the freezer. If you need freezer space this is not the one for you. It's quiet except a small amount of noise when making ice, which does not over fill like one review said. The veggie draws are nice but on the small size. One liter sodas have to be laid down but two liters fit on the door. (only place to put tall things). Over all everything, in every location in the fridge stays cold. And things seem to stay fresher longer. The bigger ones by an inch and a half has a shelf you can pull up and use for tall items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Snowflake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m greatful for making this perchase. Love the capacity it holds, and when both doors open I still have enough space to go around the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Worth checking out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this and so far so good. Fits in our tight location and the refrigerator has plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG counter deptrh Max 20.8 French Door Refrigerato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout of this model. Very efficient use of space. Paid for delivery and removal of old refrigerator and service was on time, fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek but roomy refrigerator. Keeps temperature well. Very attractive looking in kitchen. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with my purchase!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Granted, we've only had it for about 7 months, but it works great and has plenty of room for the 2 of us. If you have a large family, I would recommend getting one that has a large freezer, but it works great for us!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Best in class for size, spa utilization and value.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the most space efficient and effective design of all other options. Elegant and operates quietly. The deep door shelves are highly effective for reducing reach in clutter and frustration with deep shelves. Overall, if you need a somewhat compact counter depth unit, this is the way to go. Great price value as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 4 out of 5 stars

    New fridge for our new kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, roomy and fits our kitchen well. My only complaint is with all fridges. Fruit and veggie bins are never large enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the fridge is above average. What I like the most is that for the smaller size of the fridge there is ample storage space because of the placement of the shelves and trays. What I like least about the fridge is that at times the left door has to be opened and closed with a little bit of forcefulness.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg best products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After few weeks of using my refrigerator I founded to be stronger than previos own. More capacity in bottom and top very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A good choice and fast delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a month of using the LG refigerator, I have really started to like it. It has lots of room and is very quiet, and the ice maker works well, and it is energy efficient rated. Both door open easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best bang for your buck with this frig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck with this frig! We needed a new frig, but wanted a quality one that wouldn’t break the bank. This one met our qualifications big time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great LG model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent! It operates quietly and is energy efficient. Great interior space even with counter depth. Love the French door feature.Makes ice quickly. Roomy freezer as well. Totally satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase, functions as expected and good experience with Best Buy throughout the install process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Smaller on the outside but not in the inside!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size fridge and it looks like real stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    If rife was a Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator.. Very quiet and has plenty of space! The cost was really favorable!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the refrigerator. We like the design and overall look in our kitchen. We chose counter depth but it is somewhat larger than we expected. Not an issue for us but something to think about.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for. Fits perfectly in the space. Spacious and very nuce

    I would recommend this to a friend
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