The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 427 reviews
Pros mentioned:
Ice production
Rated 5 out of 5 stars
LG
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice refrigerator and well with the money! Love the different ice sizes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, it’s a good fridge. We are a family of 5 and I’m realizing some of its features I don’t care for. There’s really only one spot within the fridge that I can put milk. We buy a few gallons at a time and it’s very difficult to get all in the fridge. Basically, the shelving situation is annoying to me and I wish I had thought that through more. But other than that, it’s pretty good!
Hi there, SamanthaT. Thank you for sharing your experience with us. We understand your inquiry regarding the shelving configuration and storage capacity for your LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator. We are pleased to hear that you find it to be a good refrigerator overall for your family. To maximize your storage space for larger items like milk gallons, we recommend adjusting the height of the folding or sliding shelves to create more vertical clearance. https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Smart fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This LG has plenty of space, ice feature is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this refrigerator In January 2025 it was delivered to our house on on 1/22/25. On 3/4/25 we came home from work and the refrigerator was not working. All the ice in the door had melted and was in a puddle on the floor, the refrigerator was 50 degrees and in the freezer the bins of ice were half melted and everything was half thawed. I did not receive any notifications from this ‘smart’ refrigerator that it wasn’t cool or staying cool. When I ran the diagnostic too from the app, it said there were no issues. I opened a ticket with LG and they had me press some buttons and get a code that also said nothing waa wrong with the refrigerator. They were going to find someone to come out and fix it. I decided to call best buy to see what they could do. They were going to exchange it and charge me for a $150 gift card (that hadn’t been used) that I received as part of a purchase promotion and they weren’t going to get me a new fridge until 3/13, so i asked for just a return. I am still being charged $150 for the gift card but i was able to get a new refrigerator for cheaper elsewhere delivered in two days. I’ve bought two appliances from best buy both have been a nightmare experience, unlikely to buy any more appliances from them in the future.
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRYXC2606S) model. We understand your concern about coming home to a malfunctioning refrigerator, especially after only having it for a short time. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
It’s good to hear that you were able to get a new fridge quickly from another retailer, but we understand how the situation with Best Buy and the gift card charge could add to your problem.
To address the issue you experienced with the fridge, it sounds like the appliance might have had an internal cooling issue that wasn’t immediately detected by the diagnostic tool. We recommend making sure that the temperature settings for both the fridge and freezer are correctly adjusted to the manufacturer’s specifications, as well as checking for any obstructions that might be blocking airflow inside. To obtain more information about the issue you are dealing with, please visit https://www.youtube.com/watch?v=WME-oX0QRq4.
We also recommend reaching out to us directly through social media @LGUSSupport, and our team can assist with ensuring your experience is documented properly and explore any additional support available for you. We truly appreciate your feedback, and we want to make sure you're fully satisfied with the resolution. ^Juvy
Rated 4 out of 5 stars
Glen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slow ice is my only complaint. The opening for filling ice and water should be taller.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This LG model has a wide variety of shelving in the top area and side doors. The versatility and range that you can use is tremendous.
In addition, the freezer section has multiple shelves and easy to find items. Would recommend to buy.