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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 427 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 427 reviews
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and customer service........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good options, very functional and user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best experience product and sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real, happy. First of all, with Best Buy customer service. It's very hard to get ahold of very difficult to get any support transferred multiple times the product is not working as expected. We were told one thing by the salesperson, which is not true, not been a great experience

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry and your concerns regarding the service and product performance you've experienced. We want to ensure your appliance is working as expected and provide you with the support you need.
      https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-four-kinds-of-ice-stainless-steel/JJ8VPZ6PGQ
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 5 out of 5 stars

    Buying a refrigerator from Best Buy**

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, Sales person was very helpful. The installers were equally helpful, over all a very good experience,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    David Hamrick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another one at this price for as long as they last 8yrs?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge..doors open completely and unobstructed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double doors on this refrigerator makes it easy to open to see everything that’s beautiful side if one side is needed to be open that is fine as well but for Grandview both sides needs to be open to see everything that is needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but a glitch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the refrigerator but the craft ice maker stopped working after 3 months otherwise would give it 5 stars. Waiting on the repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inconvenient and overpriced.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator in July 2024. It is working fine and keeps groceries cool. We are finding that the lack of handles is not convenient for us. When opening and closing, the doors often get away from us and opens up more than we would like or slams back into the fridge. The three ice makers are overkill. Its an average refrigerator and given the opportunity I probably would not buy it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but limited storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but storage in refrigerator portion is smaller than I expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was hoping for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is exactly what we were hoping for! It holds a surprising amount of food compared to our last one and is far better organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and has a nice look. Like the counter top depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer below,4 ice dispenser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of the freezer below and the 4 ice dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remodeled kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Takes some time to get use to no handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying the dishwasher every time I deal with Best Buy they’re done the right thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small kitchens with narrow door openings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Doesnt make somic ice just crushed ice, craft and regular cubbed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great solution to take care of food and having a bar in a house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good great refrigerator and good insulation by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not have one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its great got here in one piece the delivery people were outstanding

    I would recommend this to a friend
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