Customer Ratings & Reviews
- Model:
- LRFLC2706S
- SKU:
- 10886335
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy geek squad delivered me a broken fridge. No attempt to compensate me for the time I spent away from my day job to have them fix the problem. Time is money and although Best Buy seemingly fixed the issue for now, their call center wait times and 4-8 hour service windows are unacceptable. I would add that they publish a phone number for help on their web site that is a WRONG number. Unbelievable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about your experience with the delivery of your LG Refrigerator (LRFLC2706S) model. We apologize for the inconvenience and frustration this has caused you. We understand that your time is valuable, and we apologize for any inconvenience caused by our service windows and call center wait times. We appreciate your feedback and will use it to improve our services. If there's anything else we can do to assist you or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Linear compressor is a NO GO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The linear compressor is going out quickly or underperforming. There is a massive legal issue that leaves the conumer out in the cold. However, your food won’t be .....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We would like to express our gratitude for reviewing your recent experience with your LG Refrigerator (LRFLC2706S) model. We understand how important it is to have a reliable and efficient refrigerator. Please know this is not the level of quality and longevity we strive to deliver. We take your concerns seriously and are committed to addressing and resolving this issue. We're here to help you. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions, including any warranty coverage that may be applicable. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Hi Tech Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it! Must use app to adj temps. App does not allow you to override sensors detecting that the ice bins are full when they are nearly empty. Just buy a dumb fridge without the need to connect it to wifi.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Russ. Thank you for sharing your feedback about the LG Refrigerator (LRFLC2706S) model. We understand your concern with the app-controlled temperature settings and the issues with the ice bins' sensors. We strive to provide high-quality products that exceed our customer's needs. For the temperature adjustment issue, ensure that the app is updated to the latest version, as updates can sometimes address bugs and improve functionality. If the sensors are not accurately detecting the ice bin levels, try resetting the appliance by unplugging it for a few minutes and then plugging it back in. If you continue to experience issues with the app or the sensors, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist with troubleshooting and explore possible solutions to enhance your experience with the fridge. ^Juvy
Still Waiting Correct Parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are still awaiting the proper handle for the freezer section. Original had a “manufacturer defect”, replacement that was sent was the wrong color and size, and as of today a correct handle has yet to arrive.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randy. Thank you for updating us about the LG Refrigerator (LRFLC2706S) model. We understand your concern about dealing with issues related to the freezer handle, especially with multiple attempts to resolve the problem. We strive to provide high-quality products and exceptional customer service and ensure a smooth experience. Please contact Best Buy customer service at 888-237-8289 for an update on the situation and express the urgency of receiving the correct handle. For more help, please reach out to us on social media @LGUSSupport. We appreciate your patience and look forward to ensuring you receive the correct replacement part. ^Juvy
Deceptive sales practices.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy thinks that it's acceptable to sell a refrigerator that is discontinued, that you can't get internal replacement parts for ..... WITH NO WARNING. This is very deceptive and unfair to consumers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christopher. Thank you for sharing your experience with the LG Refrigerator (LRFLC2706S) model. We understand your concern about finding out that a refrigerator is discontinued and that replacement parts are unavailable, especially without prior warning. Your feedback is important to us.
We recommend reaching out to Best Buy directly at 888-237-8289 to express your concerns about the sale of discontinued products. If you have questions or need assistance regarding your LG appliance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience and want to ensure you have a positive experience moving forward. ^Juvy
Refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is installed today. Too early for the ratings.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so glad to hear that you've finally installed your LG product! I know that the process can be frustrating at times, and I'm happy to hear that it's now up and running.
I completely understand that it's still too early to provide a rating, and I appreciate your patience. We're committed to providing products that meet and exceed your expectations, and I want to assure you that we're here to support you every step of the way. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris