Customer Ratings & Reviews

I needed a fridge for my getaway condo. This is perfect for deciding not to go super high end with a Sub Zero. I love the size, I can fit a very large whole pizza box in the freezer. That is a plus. The filtered water dispenser inside the unit is also a plus.

I spent way too long researching my options, but I'm thoroughly happy with my purchase. I did not want a behemoth taking up lots of kitchen space and had a lot of visual clutter with an external water and ice dispenser and lots of doors and drawers. I have a small kitchen and wanted something counter-depth. This is the largest capacity counter-depth available. Compared to other brands, I like the simplistic shelving in the fridge that I can customize to my needs, and the freezer drawers are nice and deep. The internal water dispenser is excellent. No water streaks ruining the front of my fridge door. I will say the water is not super cold, but cool. However, we don't like cold water so this is not an issue. I struggled over the decision to have one or two drawer freezers, but am happy with the single. The exterior looks more simplistic and opening one drawer allows us to see all of the frozen foods. The ice machine makes very nice size cubes, a little smaller than your standard ice cube tray. We have only had the fridge for one month so I cannot speak to longevity. I am a huge Consumer Reports fan and LG refrigerators are top rated. I also read reviews for this model on multiple websites. For reference, we are a family of four with two middle schoolers.

The ice bin seems like the ice bin on an old refrigerator - takes up too much space, but doesn’t utilize the space it does occupy efficiently. Came without an ice bin or scoop - until I asked for one. Best Buy provided a bin; I can’t help but wonder if it isn’t the correct one for this refrigerator. The top freezer drawer needs some kind of divider. Everything just spreads out all over the place, including trying to creep under the ice bin. And I would like a third drawer. The very bottom of the freezer is one of those huge abyss-like holes; it holds a lot, but you can’t find anything without practically emptying it out. The refrigerator shelves are nice. I haven’t spilled any liquids, but they do have a small lip and should catch a small spill. But I don’t like that the shelf heights aren’t adjustable more. There are 3 shelves, and only 4 possible levels. The bottom shelf level is fixed. The top and middle shelves have 3 level choices. If I raise the middle shelf so I can put taller items on the lower shelf, it barely leaves any room between it and the top shelf. Same situation if I lower the top shelf to use for tall items, instead. The doors hold A LOT. I read that storing things like milk in the refrigerator door is not ideal, but this frig definitely intends for large containers to be stored in the door. The water inside the fridge tastes really weird. I feel sure this is due to the filter; at least I hope it is not something coming through the waterline itself. I have a Kitchenaid and a Jenn-air (both Whirlpool products) that have much cleaner-tasting water. Sorry, but I’m afraid to compare the actual filtration abilities of this refrigerator’s cartridge to my other ones. It’s easy enough to keep clean. With 2 little ones who don’t access the refrigerator by themselves yet, I have not had trouble keeping it fingerprint-free. I wipe the inside out every week and have not had trouble with anything sticking that can’t be easily washed off. Overall, it keeps things cold and serves its purpose. For the price, it is at least or slightly better than average. Personally, I’d spend a little more and go with a different fridge. But, for the price, it is a decent choice.

Very happy with our new fridge, inside water works great. Looks very stylish and fits our counter space.

This fridge was a great choice after researching for months. The fridge has features I wanted, specifically french doors. It provides a lot of space and is quiet. I like that an alarm goes off if the doors are still open after five minutes. The fridge also connects to the LG Thin app which sends notifications when the doors are not fully closed, this is great if I am not home. I was able to call home to tell my son to close the door (he didn't realize the door wasn't fully closed). The app also shows the status of the water filter and if the temperature inside has changed.

Our new LG fridge works great when paired with the app. I get notifications sent right away to my phone like when my husband leaves the fridge door open. Being able to track the filters of the fridge gives me peace of mind, knowing that it is working the way that it should. It has spacious strong shelves, and can handle lots of weight as well as the doors. I specifically picked this fridge for the water dispensing design that it has inside, it features a sleek almost hidden kind of design for dispensing water. Our family loves all of the options this LG fridge has to offer.

Best fridge ever I have had no issues with it so far only critique is that its a little bit loud when making the ice other than that great fridge.

I really like my new refrigerator. Clean lines and plenty of room. It’s actually smaller than my old one but looks bigger inside. My only wish would be that there was one more height adjustment option on the door shelves.

replaced a samsung that kept freezing over. i love the counter depth. large door storage. i actually prefer the shallower depth, harder to lose leftovers in the back of he fridge. only downside is the freezer is a little smaller due to the shallower depth.

The fridge work very well. It is very modern looking. The purchase was seamless the delivery and installation was very profesinal. I would recommend this fridge to anyone in the market for a new one.the Best Buy experience was also 1st class. The fridge has a lot of space with adjustable shelf’s. Compartments for different types of food. A exceptional ice maker.

Purchased this to replace previous LG that lasted 12 years and had all the high end features.. I looked at a whole price range of LG fridges as well as other brands. My initial thoughts when examining display model was that it was a much simpler model but the doors and shelves were made of lighter material than my old fridge. I thought the reason was this was a lower end model but when I looked at more expensive models I did not find too much of a build quality difference so I think its do to newer "green" standards. Also, I learned my lesson after 25 years of experience with outside ice machines built in door with water dispenser. All the moving parts equal more expensive repairs long run and less room for storage. Ice tray on the inside is much bigger and less moving parts. Like this model very much so far.

MY LG 26.5 French Door Counter Depth refrigerator was installed two weeks ago and I love it. I have a quiet refrigerator that is much roomier and is more efficient than my last GE Cafe. My vegetables don't freeze and that in itself saves me quite a bit of money on food. I am so happy that I made this purchase . My refrigerator repairman recommended this brand.

We are very pleased with our LG Refrigerator. It replaced a Kitchen Aid 25 Cu FT. 10-year-old. We like all the features and would highly recommend LG to all that ask. We like the lighted shelves and the quiet nature of this refrig. The freezer has plenty of room and the ice maker is terrific. All in all, we love this new addition to our home.

Lots of room like all the room in the door shelves. Water in fridge is easy to use

Had the fridge for a few months, and can’t find a single thing to complain about. Feels nice to have a fresh brand new fridge at home.

Have had the fridge for a few weeks now and it is working great. I love the cabinet depth and having water inside. Great product all around.

This fridge fits very nicely in the cabinetry. It provides lots of space in spite of the countertop depth. It's perfect for a small space.

I was hesitant buying a counter depth fridge at first thinking I would be forfeiting interior space. Absolutely NOT the case! I’m very pleased with the sleek design, ice maker in the freezer (where it belongs!) and water dispenser in the refrigerator as opposed to the exterior door. My experience from consultation to delivery was seamless and stress free. I highly recommend this LG refrigerator. I’ll be a Best Buy customer for life!

Love this fridge! So roomy (especially compared to the side-by-side version that was in our house when we moved in). I didn't think I'd use the interior water feature, but I do all the time. Excellent installation experience, too.

The refrigerator is amazing. They come out to 1st measure the space free of charge to make sure it will fit and the deliever per your day of choice. The fridge is very roomy, ice maker and water dispenser inside of the fridge!!!! We would definitely recommend. Thank you Best Buy!!!