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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1038 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,038 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well, and looks nice. However, it is cheaply finished out on the inside, and has very little adjustment available for the shelves. No one mentioned that this thing is covered in a thin plastic that you need to remove. I thought the surface had a defect, then it looked like sticky residue that I was trying to rub off. Luckily my husband found a review that explained about the covering. LG should put that information somewhere on the manual. Best Buy should tell the customers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Counter depth max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! Very functional size and ease of seeing all of the food being kept cold; much better than our old side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Open box fridge is better than expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is fantastic and works great. Got this as an open box and have only noticed slight dings on the face but everything mechanical works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Everything we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great into space, love the amount of things we can store in the side door shelves, the inside water dispenser and freezer section ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase for our historic house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new counter depth refrigerator ! Love the roominess for a counter depth model and the water dispenser inside is a nice plus !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome and so huge! More than enough room and I love the water dispenser that's recessed in the wall and not on the outside of the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Everything you want; nothing you don't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious inside for a counter-depth model. The controls are intuitive, and the interior water dispenser takes up no space and works without drips.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge for our new office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from the BestBuy sales associate in helping pick out the right fridge for our office. This is exactly what we needed, and ensured we didn't end up with too many bells and whistles that we didn't require. Then LG fridge performs well and it has a large capacity to hold everyone's lunch boxes and leftovers from meetings. Delivery was quick and installation was hassel-free.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for our family of four. Very spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LQ Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator its cery spacious and I love that the freezer is on the bottom. the water dispenser right inside the door is a great feature as well. I am glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great counterdepth lots of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage room and still counter depth. It sticks out a little but I am okay with that because of the extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    New refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator!! Great design! Roomy! Great shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Attractive counter-depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice refrigerator that fits the space in the counter well. Delivery and installation was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of space great de sign and very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Child-Proof Pull System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG refrigerator has become a real game-changer in our household! The child-proof pull system on the bottom door has been a lifesaver, keeping our little one from exploring where they shouldn't. The convenience of having water on the inside is a game-changer, and the spacious interior provides all the room we need for our groceries. If you're looking for a family-friendly refrigerator with smart features and ample space, the LG model is a definite winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Overall Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Excellent delivery, installation, and removal of old fridge. The crew was very friendly and professional. This is why I buy from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is spacious, the doors shut well and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG make great appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Getting use to the bottom drawer style freezer as I’ve always had side or top freezers. But it synced to the LG app seamlessly and now I can track the maintenance of the fridge, washer and dryer on the app. Replaced a Frigidaire product that started to malfunction after less than 8 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen, good fit in the exisitng space. So much room even though it's counter depth. Works great! We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator—in particular the freezer section. It has so much more space than my previous fridge within the same dimensions, but it doesn’t seem like I’ve lost that much in the fridge section.

    I would recommend this to a friend
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