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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1038 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,038 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just what we were looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but satisfied with this purchase. It’s plenty spacious for my family of 5 and provides a water spout on the exterior of the door with no ice dispenser which tend to break far too often! Couldn’t be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice refrigerator that keeps food cold. It would have been nice to have vent controls for veggie drawers. Once the ice maker kicks in, does fill up the container quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and installation, and it works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, Great experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife was interested in. It barely fit but it did and the service personnel were very professional, courteous and informational which made the whole experience great. We have not really been best Best Buy people but this experience will likely change our minds and always stop in tonsee if they have what we would need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfect and Fridge is great! Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a LG refrigerator. Like the Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter depth model is a perfect fit. It is very spacious inside. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator with lots of room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator with lots of room even though it is counter depth. Can connect to wifi, get notification if the ice tray is full or the door is open. The led lights inside is cool. Will update the review if it gives us any trouble later. Overall happy so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is must bigger then I expected. The freezer is nice and oh do I love the ice and water being on the inside. I would recommend it 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Fridge but Parts Fail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge with great features. Yet, after having it for 2 years, the condenser fan failed, causing distress due to the noise. Unfortunately, this was not included in the warranty. The repair is taking a week for the part to arrive and will cost us $400. Can LG refund us our $400?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BruceLee. Thank you for sharing your experience with the LG Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the condenser fan and the repair costs you have encountered. Your feedback is important, and we want to ensure your appliance is operating at its best.
      https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new LG refrigerator. I looked at hundreds of products from various brand names and this one was the perfect choice for my home. If you are looking for a counter depth unit you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than my previous LG counter depth fridge. The ice maker also does a much better job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this. It far exceeded what we were looking for. Great choice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful but dents like tin can

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, super quiet but the flat stainless doors are very easy to dent. We have several small dents so far and are very carful not to hit it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEWARE: MEASURE YOUR SPACE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth is not a standard measurement across all brands of refrigerators. This refrigerator is very nice, but it is BIG. Be careful, measure your space and know exactly what you're getting. Salesperson did not share that information with us. We found out the hard way when we received a refrigerator that was too big. Best Buy did honor their return policy, but it was a HUGE pain to schedule the pick up, including having to reschedule b/c they went to the wrong address.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Steven. Thank you for sharing your experience with us regarding the LG refrigerator model LRFLC2706S. We appreciate your feedback about the size considerations and your experience with the purchase process. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further and provide any necessary support. We appreciate your patience and thank you for choosing LG. ^Sam LG

  • Rated 3 out of 5 stars

    We should have returned this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not happy with this fridge. It is larger than our last, which is good. However, it is necessary to manually close the left door. If you don't, it slams and bottles fall over. Sounds like they have fallen off the door, but have just fallen over. Very loud. It is necessary to tightly, fully pack all condiments and other items in jar on the door shelves. Be sure to tightly screw on the caup of your soy sauce!! The door on the right appears to close automatically with a little "nudge." However, it never closes all the way. There is a tone that sounds to remind you that the door is still open slightly. The ice is deposited in a box; no scoop provided. The ice freezes together and must be chopped or dumped to break it loose. The main shelf has a shelf above it that is too low to accommodate tall bottles. It is necessary to remove the shelf on one side in order to put tall bottles, like soda, wine and milk, in the main section. There is no butter keeper.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, DianeL. Thanks for reaching out. Hopefully you were able to get your concerns with your LG French Door Fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Refrigerator - great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large frig area is great. Have glass shelving also makes it easy to find items once hidden in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great designed refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of space inside. Design of door shelves allows room for many bottles and jars. Freezer space is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps cool and ice maker makes a ton of ice! No water drips on the door either since the water is inside the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works well. I like the amount of ice storage

    I would recommend this to a friend
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