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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,044 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Spacious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slick! Loos beautiful and very spacious with plenty of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Excellent purchase and excellent installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing storage and organization. A massive upgrade, works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge with space

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge tons of space. One issue is items at the back tend to get way too cold and sometime freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Nice layout with lots of space that easy to store and find your food in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator. I like the ice dispenser in the bottom drawer because it holds more ice. It is a very attractive refrigerator and I appreciate that I can fit large platters in the refrigerator for parties.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit for our kitchen. really roomie fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what we wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator and with the delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent spacious fridge. With widi capabilities that monitors fridge from your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the the refrigerator for several weeks now. It replaced a 20+ year old fridge, so I am very pleased with all of the new features. My only complaint and this is a minor one would be that in order to pull out the deli drawer, one must open both refrigerator doors. I would like this drawer if it was divided. Other than that I love the fridge!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big Counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. This has way more space then out other counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance efficient sleek easy to install and understand

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Overall nice unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a nice unit but it's not built like the old ones used to be metals real thin plastic little thin but it's a good unit with lots of capacity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator and fits wonderfully in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious and right size for counters

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and easy to use. Perfect size for counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! A lot more room than I expected. Delivery and setup went great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Using it feels cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the fridge and using it, it's very clunkish. Not smooth like my previous Samsung, although a bit cheaper. I don't care for the way the freezer drawer jumps out as the door is fully opened. The handles are too close together. I didn't evaluate it thoroughly enough.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Mark. Thank you for sharing your experience with us. We understand your inquiry regarding the design and drawer operation of your LG Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator. We understand that the handle spacing and freezer movement did not meet your expectations compared to your previous unit. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Delivery was excellent! Customer rep was really helpful. I will go back next time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG 26.5 CU. FT. FRENCH DOOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is everything I wanted. Perfect size and plenty of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very convenient, silent and lots of space.

    I would recommend this to a friend
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