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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1037 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,037 reviews
  • Rated 3 out of 5 stars

    lotd of issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space, ice cubes are iffy, freezer temps are erratic as well as upper section

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Durrie.

      We're glad to hear that you're enjoying the spaciousness of your LG refrigerator. However, we're sorry to learn about the issues you've encountered with the ice maker and temperature control.

      Your feedback is important, and we want to assist you further. To address these concerns effectively, please send us a private message via Facebook or X (Twitter) @LGUSSupport. Our team is committed to finding a solution to ensure your appliance operates to your satisfaction.

      Thank you for bringing this to our attention, and we appreciate your patience as we work towards resolving this for you.

      —Kai LG

  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The refrigerator is what I was expecting. I would certainly recommend anyone to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't ask me to create your ads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write ad copy. An agency will do you better than I will. You should pay them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought LG fridge and had delivered on time. They even matched their lower price of $200 less a few days later. Would truly recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean look with the water and ice on the interior. massive storage space. just what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. Easy...efficient sale / deluvery and disposal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Very spacious. I was unaware of the internal water system until after a few days of it being installed. That was a nice surprised for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french doors. Now can see everything in fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iced up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took more than the suggested 48 hours for the icemaker to work more like 4 days. More specific information about the start up of the ice maker would have relieved uncertainty about whether it was broken or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy, quick and love the new refrigerator. Sales team was EXCELLENT as was the delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig. Teview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door shelves could be smaller to increase the size of the frig shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so cool! Get it cool, because refrigerators keep things cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very happy customer, good experience overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    French door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek lines, clear drawers and deep door shelves. The ice maker is slow and noisy, and the bottom drawer feels insubstantial. Overall, a nice refrigerator and of course, Best Buy has the best service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very pleased with this item ! Bought it couple weeks ago as our old one was dying , fits perfectly in our kitchen and is way bigger then the last one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! It has so much more extra space with the water socket inside and the ice maker below and out of sight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having bad luck with several frigidaire refrigerators, im excited to finally have a refrigerator that works reliably!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter deep but storage is good. Doors have extra wide storage but don’t seem to keep items as cold as the rest of fridge but no problems with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator At a Very Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and it fit nicely in the space Very good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter Depth MAX French Door Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Counter Depth MAX French Door Smart Refrigerator by LG!

    I would recommend this to a friend