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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $3,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1009 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers commend the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator for its exceptional storage capacity and overall performance. The refrigerator's design and size are also well-received, along with its quiet operation and convenient internal water dispenser. Consistent temperature control and massive door storage add to the positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,009 reviews
  • Rated 5 out of 5 stars

    Great size!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! I was worried on getting a counter depth but this size is great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Not thrilled, It does the job but not thrilled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shelves don't adjust!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! The shelves do not adjust. I would not have purchased it if I had noticed that ahead of time. The center slots where the shelves sit appear to make it look adjustable. Very disappointed. Delivery service was excellent.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tess. We're truly sorry to hear about your disappointment with the adjustability of the shelves in your LG Refrigerator (LRFLC2706S) model. Your feedback is important to us, and we understand the frustration this has caused.

      Upon reviewing the product information, the shelves in the LG refrigerator are designed to be adjustable to meet individual storage needs. We apologize if this feature did not meet your expectations, and we appreciate you bringing this to our attention. To obtain more details on your LG product, you may visit this link: https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If there's anything else we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Rated 5 out of 5 stars

    Awesome product. We love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have throughly enjoyed this appliance. Great price and setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning it was working fine. Then it slowed down on producing ice. Behind the freezer it's iced over. Dummy me didn't get a warranty. I'm working with LG. They have been helpful. I've reset the ice maker. That worked for a little bit but now it's not freezing. There is a film on the items in the freezer. Also now it seems like the freezer is sticking. I knew I shouldn't have bought a LG. I will not buy LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your situation, and we appreciate the opportunity to assist you further. It's good to hear that you’ve already reached out to LG, and we’d love to continue supporting you in resolving this issue.

      Based on your description, it sounds like there may be an issue with the freezer temperature or a buildup of ice behind the freezer that could be affecting the ice maker's performance. To help, we recommend checking if the freezer is set to the correct temperature (between 0°F and 5°F). If the temperature is correct, we also suggest checking for any ice buildup that could be obstructing airflow and causing the freezing issues. If you continue to experience problems, it could help to defrost the freezer, clean the vents, and ensure that the freezer door is fully sealing when closed.

      If the issue persists or you see any error codes, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you with additional troubleshooting steps or explore other solutions.
      Why is My Refrigerator Not Making Enough Ice? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982
      We appreciate your patience and look forward to resolving this with you.

      —Renzo LG

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm realizing satisfied with my purchase it looks good and the delivery went excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret this purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of buying LG products through Best Buy that come with additional products included. My purchase came with the LG - 5.79 Cu. Ft. Top-Freezer Refrigerator with Semi Auto Defrost included, but it has been a year and the delivery date is postponed every month. Best Buy support says there is nothing they can do because the vendor is LG, so it's not their responsibility.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rick. Thank you for taking the time to share your experience with the LG Refrigerator (LRFLC2706S) model. We're sorry to hear about the challenges you've faced with the delayed delivery of the additional product included in your purchase. We strive to provide excellent customer service and ensure a smooth and seamless experience. Rest assured, we take this matter seriously, and we will work diligently to address this issue with the delivery of the additional item. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great unit. Meets our needs inside and outside!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy from best buy- nothing but a headache and hassle- they do not install and deliver but use a 3party company. This company wants a 123 install anything thats not they say we can’t do. Also the people that come to your house to measure do not know how to measure properly, i am still waiting for a call from local management and not India who seems to not care not offer any $$ back for all my inconveniences—- truly a nightmare— buy from LG-

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sturdy. Thank you for sharing your experience on your LG Refrigerator (LRFLC2706S) model. We're sorry to hear about the challenges you've faced with your purchase and installation process of your product. We strive to provide excellent service and ensure that our customers have a seamless and hassle-free experience. Your feedback is valuable to us, and we'd like to address your concerns promptly. Please reach out to us on social media @LGUSSupport so we can work to make this right for you and improve your experience. ^Juvy LG

  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received it three weeks ago but so far, so good. Amazing they can put almost 27 cubic feet of volume in a counter depth refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Good quality. Color is great! Installation was easy great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 26.5 French door counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator exceeding expectations so Far. Easy to access lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. Great product at a reasonable price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for 2.5 years and it died. Woke up this morning and everything in the freezer was thawed and the fridge wasn't cold enough. All the food had to be thrown out. Best Buy wanted to charge me to send out a technician and help me order parts at my own expense. Bought a replacement from a competitor. Done with LG. Done with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dan. Thank you for sharing your experience with the LG Refrigerator (LRFLC2706S) model. We understand how important it is for your refrigerator to perform reliably, and we appreciate you taking the time to let us know what happened. We strive to provide reliable, high-quality products and ensure a smooth experience.

      If your fridge stops cooling after a few years, it might be due to the compressor, defrost system, or temperature sensors. Unplugging it for five minutes can sometimes help. If issues persist, having a technician check it is advisable. For more assistance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371.

      We’d love to review your case and see how we can assist. Feel free to message us on social media @LGUSSupport. Your feedback is valuable! ^Juvy LG

  • Rated 4 out of 5 stars

    Review of LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator Takes a long time to cool down. Freezer works great

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. ~Tanisha LG

  • Rated 5 out of 5 stars

    Be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Freezer at bottom. Love that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 36.5 French Door Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance and excellent installation service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit because the door requires an additional 4 inches to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy lies. A lot of hidden fee on delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took measurements, pictures, everything. Went to bestbuy, confirmed what I need and was promised what I paid for will get a new waterline and everything installed. On the day of delivery, technicians demanded a lot of extra payment for the work. We called BestBuy and BestBuy operator basically said I had to pay all the hidden fees.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JJTin. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and installation of your LG refrigerator model LRFLC2706S. While delivery fees and service terms are handled by the retailer, we’d still like to ensure everything is working properly with your unit.
      https://www.bestbuy.com/site/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/6511564.p?skuId=6511564
      Please send us a private message on Social Media @LGUSSupport if you need any product-related assistance. We’re here to help. —Renzo LG

  • Rated 1 out of 5 stars

    Broke Down After 1.5 Years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator in August of 2023 and in February of 2025 the fridge stopped cooling and showed a freezer fan error. Of course, the factory warrantee is only good for the first year so we had to pay $400 to have a repair tech come and fix it (which took over a week). Not to mention the hundreds of dollars worth of groceries for my family that we had to throw away. All this hassle over a new fridge that was barely a year and a half old. Avoid LG refrigerators!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Travis. Thanks for sharing your feedback with us. We understand your concern about the LG Refrigerator (LRFLC2706S) model, especially having to deal with the freezer fan error and the inconvenience of paying for repairs after such a short time of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
      To prevent future issues, we recommend keeping the air vents in both the fridge and freezer areas clear of obstructions, as blocked vents can lead to cooling problems. Also, checking for any condensation build-up in the back of the unit can help prevent some common cooling issues. For more information, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805.

      We truly value your feedback, and we'd love to assist you further. Please send us a private message on social media @LGUSSupport, and we’ll work with you to find a solution. ^Juvy LG