Customer Ratings & Reviews

Bought this lg refrigerator to replace an18 year old GE side by side. Love everything about this fridge except for the fact that only the front wheels can be adjusted. Why? After pushing into place I noticed it was leaning back a bit out of level so I wanted to raise the rear wheels to level it but the delivery guy tells me only the front wheels are adjustable. Well that does me no good at all, so I actually had to get a piece of leftover flooring plank to put down and roll the rear wheels upon it. So 4 stars

So far, this has been an amazing refrigerator! It works VERY well, dings at you if you leave one of the doors open, keeps the food inside cool, and has an excellent layout. We love the top half. The freezer also works very well, and we can get to everything stored. The well-style layout is not nearly as convenient as the shelf-style, but everything IS accessible and the food does stay frozen! In addition, LG is the brand most highly recommended by Consumer Reports in 2025, and this model was Recommended!

Great refrigerator. Lots of space for a counter-depth refrigerator. Water dispenser is inside refrigerator. Freezer ice maker is a bit slow. Overall, works well.

This was a big step up after upgrading from a 20 year old fridge! We ordered the counter depth and were a little worried about freezer size, but had no trouble fitting everything. And there is so much space in the refrigerated section. I saw a lot of reviews commenting on the noise the fridge makes but I don’t find it bothersome. Periodically you can hear ice being made. So far, no problems and we’re very happy with it!

The LG 26.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator in stainless steel is nice! With its sleek design and internal water dispenser, it seamlessly blends into any modern kitchen. The spacious 26.5 cu. ft. capacity accommodates large grocery hauls, while the LED lighting illuminates the interior. We are currently having issues with the sagging door and it's preventing the flap from closing properly - we've tried using the pins that come with it, but so far no luck.

Have had this fridge for 6 months and was just thinking how solid it’s been. Serves my family of 4 well. I have no complaints. I was worried about the inside water dispenser but that’s not an issue and I way over thought that. The ice machine keeps up and can almost completely refill overnight if it ever does get empty. It has a lot of space, especially coming from our old fridge of similar dimensions. And most importantly it can keep a cool uniform temp throughout the fridge, including the doors.

I’ve read some comments that the doors/handles were misaligned. Mine arrived with perfectly aligned doors and handles. It’s quiet, maintains temperatures to perfection, keeps food longer and is huge compared to my old side by side. It also looks great

Plenty of strge space for your items. The inside water filter dispenser is a huge plus. The digital temerture gauge. So you know the correct temperature. The slewk and stylist look. The freezer storage has a lot of room.

First time buying a fridge with the freezer at the bottom, definitely a game changer for more storage. Love the stainless steel finish and how easy it was to get it running.

Simply beautiful. Works perfectly. My 4 year old could not see any external buttons to play with on the Fridge. The water dispenser and icemaker is inside the Fridge. Perfect with family with young children.

So far I Love my new Refrigerator. Its wider and bigger, Easer to access. My last Refrigerator was a side by side so I love the roominess of the top part and the freezer on the bottom. I think it's much better

This is a great fridge! We have had the French door style before and really like it. We decided we no longer wanted the outside water/ice dispenser because it always made a mess with our former fridge - the internal water is just right. Although we chose the counter-depth size, we find the interior is very roomy. We are surprized at how much the shelves in the doors hold. A few of our friends recommended this refrigerator and now we see why - it's great.

Love ice maker and water on inside!! Takes up no space on fridge!! Plus keeps everything cold

Bought this fridge as a replacement for my mom. It was the same footprint as her prior fridge but had a much higher capacity. Looks great, terrific price and overall, very happy with the purchase.

This fridge is just what we were looking for. French style doors are awesome and makes the fridge spacious. Filtered water dispenser on the inside saves a lot of room on door panel. We have a smaller kitchen and this counter depth is perfect for us. Small, but still provides plenty of space.

Can not believe how much we fit in this counter depth refrigerator. Doors hold tons and keep things organized. Water fill up on inside is great. We used to have a brita. Doesn’t take up interior space like exterior water and ice does.

There are many things I like about this fridge and a couple things I hate. I like that the fridge and freezer are quite spacious. I also love that the ice maker is actually in the freezer and NOT the refrigerator (I had a ton of ice maker issues with my Samsung refrigerator because of this ridiculous design). I do NOT like the water dispenser on the inside of the fridge. I am constantly opening the refrigerator to get water. Why can't the ice maker make ice in the freezer and just have a water dispenser on the outside of the refrigerator? The other thing I can't stand is the deli tray. I have to open both sides of the fridge to access the deli tray. Why couldn't they make two separate deli trays right under the two crispers? That would allow me to open one side of the fridge instead of both sides (isn't that part of the purpose of the French Door design)? Lots of opening doors to get to desired items. Outside of that, the refrigerator is fine. Happy hunting!

I absolutely LOVE my new refrigerator! I only needed to replace my refrigerator in black to go with all of my other appliances so I went with LG's newer contemporary MAX in black stainless. It was back ordered so I had a lot of time to think about how the style just didn’t fit in with my kitchen. Then I saw the perfect refrigerator ever made. LG counter depth MAX 27cu ft. BUT …..It only came in stainless steel. It was less than their black one so I crunched numbers. I decided to change out all my beautiful black appliances for the LG stainless. I love the features. By getting internal water LG was able to add the extra deep and sturdy door shelves behind the left door just like on the right. They help to keep the interior organized. Also, there are no bulky protrusions inside on the ceiling that take away so much useable space. NancyV

We’re so happy with our new purchase. This fridge has a clean look and we love the water supply being inside the fridge. Our kitchen is visibly larger due to it being counter depth. It runs very quiet too.

We are very happy with this purchase. I was initially a bit concerned due to the lack of an external water and ice dispenser, but it has not proven to be an issue. The layout of the refrigerator has allowed us to have a much more organized fridge, even with children moving things around. The freezer is spacious and once again easy to keep organized.