Customer Ratings & Reviews

Love ice maker and water on inside!! Takes up no space on fridge!! Plus keeps everything cold

We’re so happy with our new purchase. This fridge has a clean look and we love the water supply being inside the fridge. Our kitchen is visibly larger due to it being counter depth. It runs very quiet too.

Bought this fridge as a replacement for my mom. It was the same footprint as her prior fridge but had a much higher capacity. Looks great, terrific price and overall, very happy with the purchase.

I absolutely LOVE my new refrigerator! I only needed to replace my refrigerator in black to go with all of my other appliances so I went with LG's newer contemporary MAX in black stainless. It was back ordered so I had a lot of time to think about how the style just didn’t fit in with my kitchen. Then I saw the perfect refrigerator ever made. LG counter depth MAX 27cu ft. BUT …..It only came in stainless steel. It was less than their black one so I crunched numbers. I decided to change out all my beautiful black appliances for the LG stainless. I love the features. By getting internal water LG was able to add the extra deep and sturdy door shelves behind the left door just like on the right. They help to keep the interior organized. Also, there are no bulky protrusions inside on the ceiling that take away so much useable space. NancyV

So far, this is a wonderful fridge. Spacious, quiet and well designed. Looks good, too. Ask me again in three years.

Like this LG fridge so far, it has been 2 weeks, it has lots of room and keep the item chill. Ice maker is good. I had a samsung earlier which died in 7 years, i will see how long this one will last.

I recently purchased this refrigerator from Best Buy, and while it has some great features, I’m concerned about its performance. The fridge is spacious, looks sleek in stainless steel, and the smart features are a nice touch. However, it has been making strange noises since it was delivered and installed in my basement. I recall hearing a loud noise during delivery, as if the fridge might have been dropped while being carried. I can’t help but wonder if this incident caused some internal damage. Since then, the refrigerator has been running, but the odd sounds are worrying and detract from the overall experience. I’d recommend this fridge for its design and functionality, but I’d caution anyone buying to ensure careful handling during delivery. I’m currently evaluating whether the noise issue can be resolved or if it will require a service call.

As someone who values space efficiency without sacrificing storage capacity, I was blown away by the sheer amount of room inside this counter depth beauty. The design is sleek and modern, and having the water dispenser inside has made this a much cleaner model.

I’m not exactly old yet, but I AM excited about a refrigerator! We replaced a very expensive built-in refrigerator in our condo. I didn’t want to spend $10k (or close to it) on a refrigerator simply because it was considered a built-in. Instead, we opted for a standard fridge with as few features as possible. No fancy technology, just a simple water dispenser and ice maker. It was delivered and set up quickly. We LOVE it!! It’s remarkably spacious, EVERYTHING is visible upon opening the doors (so you don’t forget what’s in there, only to discover it covered in moldy fur months later). The LED lighting softly illuminates upon opening. The freezer is a thrill! (LOL!!) Two drawers, so we can stash a pizza in the upper drawer and other frozen goodies in the lower drawer. Prior to replacing, we had to make ice in trays every day. Not a big deal, just a hassle. The ICE MAKER absolutely rocks!! It cranks out little cubes like it’s trying to win a contest! We both drink water all day, put ice in our cats’ water bowls, and I use ice in my scotch & soda every night. We are never close to running out of ice! The fact that we caught this gem on sale for $1,500 makes it the bargain of the century! If you’re wanting an incredible refrigerator that does what you need without a bunch of breakable frills, THIS is the one!!

We are very happy with this purchase. I was initially a bit concerned due to the lack of an external water and ice dispenser, but it has not proven to be an issue. The layout of the refrigerator has allowed us to have a much more organized fridge, even with children moving things around. The freezer is spacious and once again easy to keep organized.

This is a very spacious refrigerator. The design is sleek and the inside water and ice are very easy top use.

We previously owned an LG refrigerator that we liked as well, but both my wife and I think this design is better. It's well organized interior makes for easy access and storage. The new interior water dispenser, which I was hesitant about, is actually awesome. It takes up less room and allows the refrigerator to use space better. We really like this design.

We love our refrigerator! It is super spacious and quiet, and the removable shelves are helpful for making room for larger pots. Very happy with our purchase!

5 stars for the fridge and 1 star for Best Buy. The refrigerator is very spacious. The ice maker and water filter are convenient, not in the way, and don't take up unnecessary space, like other refrigerators we looked at. We love the fridge but the Best Buy Service was terrible! We paid extra for installation and haul away and asked Best Buy what we needed to do to prepare for delivery and installation, they said "nothing, our guys will take care of everything". When the fridge arrived, the installers didn't know where the ice maker shutoff line was. They refused to look for it for even 3 minutes, saying it was our responsibility to know where it was and they had to be back on the road (mind you, they arrived 30 minutes BEFORE the beginning of their 2 hour delivery window). They couldn't disconnect the ice maker on the old fridge or water would go everywhere. So they left the new fridge in the living room and refused to even put the handles on because it changed from being a "delivery and install" to a "dropoff". We found the shutoff line 5 minutes after they left so we paid a plumber $200 since we couldn't get Best Buy back out to install and haul the old fridge away until 4 days later.

Incredible amount of space for counter depth. So quiet and cools consistently.

The refrigerator was larger inside than expected. A nice bonus. Excellent condition except for the small scratch on the outside bottom left corner of the freezer section (which was clearly identified on the description of the condition since I bought this at the outlet). Great price for only a small defect that didn't affect how it works.

Love this fridge, tons of space without sticking out too far into the floor space of our kitchen. Keeps everything nice and cold, and it’s nice and quiet.

Well designed to provide a lot of space for a counter depth fridge. We needed a fridge with these dimensions, french door, and no added features like water in the door.... Checked all the boxes. And, the Best Buy sales agent very helpful with this purchase. We have not used the smart features and it is new, so, hope it will be reliable and maybe we will enjoy some of these unexplored features.

Love the fridge. Plenty of space, very nice silver color and got a good price. Very happy with all my BestBuy purchases.

This has turned out to be a great new fridge. It has more 37 degree fridge space and 0 degree freezer space than our old side-by-side unit. The stainless steel surface is finger print free. This French door style really makes good use of function and space. We did not want the mechanical complexity of an in-door water/ice dispenser and this model works great! We give it a high recommendation.