Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,458.99
Clearance
The comparable value price is $2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 43 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers highly value the Door-in-Door 21.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator for its space-saving design, particularly the counter-depth feature and its size that fits well in smaller kitchens. They also appreciate the convenience of the door-in-door feature and the quiet operation of the appliance. However, some customers have mentioned the challenge of keeping fingerprints off the surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 43 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed our new refrigerator. It has met and exceeded all our expectations. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Door in door, Size

    Rated 5 out of 5 stars

    door-in-door counterdepth side by side fits galley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previously i had a Kenmore side by side, door in door w/ water & ice dispenser frig, discontinued 24 yrs ago. the door in door popped open outward, forming a shelf. it held up to two 1 gallon containers. anybody who saw it, wanted that feature. my family found it the best thing for storing beverages and other items they needed quickly. with its age, we kept our eye open for the door in door feature and was pleased to see them being re-introduced in the past couple of years. the only problem was that the standard size frig's have become huge. i have a galley kitchen. the old Kenmore stuck out 3 inches with a 3" handle beyond that. the new standard sizes add an additional 3 inches. i balked at the idea of losing that much space in the galley kitchen. our Kenmore was dying this summer. then we became aware of the new counter depth ones that have the door in door feature which are smaller by 3". i went down in size from a 25 cu ft, but it was manageable with the new side by side. the door handles are flush. the ice maker is smaller. the door in door is much larger, allowing for the addition of condiments. my family no longer fights over what should be in the door in door space. the shelves are not adjustable, and it takes a while to make the best use of space. i almost bought the samsung full door in door, thinking it was a bit more than i need, plus it was even smaller cubic ft wise, but ran across this one while poking around best buy. never saw it in an ad. they had not been carrying them long it meets our needs. the lighting inside is pretty decent. the little push button works fine. i wish the door didn't swing so hard, but my husband added a bit of foam to the hinge to slow it down and that handle some of the momentum. my only real wish was that it came in white. i had to settle for stainless. i am pleased with it overall every time i look at it in the kitchen. the smaller size helps make the room seem larger, allowing more light thru. if it was white, instead of grey, it would seem less obtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Door in door, Ice maker

    Rated 5 out of 5 stars

    Coolest Refrigerator Inside & Out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is great because of it's sleek outside design and organized storage Inside. It runs so quite, we don't even know it's working. The ice maker is tucked away on the inside of the freezer door, which leaves more space for frozen items. LED lighting is bright. The easy access door completes our perfect choice for our family! Thank You LG & Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Door in door

    Rated 5 out of 5 stars

    love the convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this refrigerator and the convenience of the door in door feature. The kids can grab their juice or milk without leaving the doors wide open!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Door in door

    Rated 5 out of 5 stars

    Wonderful refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator approximately a month now and I have no complaints. It is compact enough but also spacious enough to hold all of my groceries with ease. Would recommend to someone who is looking to save space and have a nicer design than your regular fridge. The in-door door is also an awesome feature as it allows you to access things you use everyday without having to lose airflow.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    More space and features than we were expecting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had picked out a different counter depth refrigerator. When it showed up it was 1/8 inch too tall to fit into the space. Went back to Best Buy after looking on line to find one that fit our specs and read the reviews of them. Kind of glad the other one didn't fit because this unit has everything we wanted and more. Nice big drawers that store a lot, quiet, great water dispenser and ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Door in door, Noise level

    Rated 4 out of 5 stars

    Only problem is the water taste

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator works fine with very small noise. We love the side door. Most time we just need to open the half side door not the whole door. It might save electricity. The only problem was the water taste. After about one week with wonderful water taste, the water got some strange taste, after run through a lot of water and seems now the bad taste is gone ( maybe we got used to it). I don't know if other new refrigerators have the same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a counter-depth fridge to help open up kitchen space. With less depth and no protruding handle it no longer seems like the fridge is the kitchen focal point. Less shelf depth means storing some pans side-to-side rather than front-to-back, but also avoids rotten surprises buried way in back. The outer door helps further organize and gives easy access to frequently used items - the LED lights give a modern look. We like side-by-side freezer to organize and avoid reaching down trying to find items buried down in the freezer drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    excellent buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..has all the modern features packed up in a reasonable price. The double door gives it an edgy look and our we always receive compliments for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Well designed refrigerator with easy access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well designed. With a door that only opens the front section of the refrigerator as a showcase. It is excellent on conserving energy and easy access to daily needs. The water and ice maker are also efficient we had ice in no time. It looks like there is not enough space but once we stocked the refrigerator we had some leftover space. Good addition to our family of LG products.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 4 out of 5 stars

    Great looks and performing very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - Door-in-Door 21.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel that I purchased is eye catching and is preforming as advertised. Very quiet, when running it is hardly detectable. Ice Maker keeps up with our consumption. Only downside is that fingerprints show but it is easily cleaned. No problems so far. Have had it for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Side-By-Side

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Refrigerator arrived on time and the delivery person set up quickly. We are very pleased with the functionality of this refrigerator. Love the mini-door to retrieve most used items, will save in the long run. Love the beeps you get when the door is left open, nice reminder. The depth of our counters is 25", so this fits in the space nicely. Wish the freezer was a bit bigger, but we knew what size when we bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter depth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a counter depth for my kitchen design and this was the best deal. I have only had it for a few months, so far so good. Except the finger prints are much worse than my last stainless steal fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well into small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator fits well into a small space under my cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Door in door

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on high Consumer Reports rating. Like it a lot. Looks great and clever layout inside. Seems like lots of room. Door in door takes a little getting used to but we've come to really like it. Most of the frequently used items are there.

    I would recommend this to a friend
  • Pros mentioned:
    Door in door

    Rated 5 out of 5 stars

    Great fridge, no handles is added bonus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with it, the door in door feature is fantastic. The counter depth size along with no handles protruding out was the deciding factor in buying this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Door in door

    Rated 5 out of 5 stars

    Replaced old fridge loved it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the door in door, do see smudges on the fridge but can manage to keep it clean,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Fits great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a limited amount of space and this unit fit just great. It also looks and runs well. It is very quiet. The challenge is keeping fingerprints wiped off. I believe a better unit for adults, vs if you had a lot of children using it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Door in door

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance works great, very bright clean looking interior. The quick access door is awesome. We use it all the time for milk, juice and snacks for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item based on the LG name but was really surprised with the item's features.

    I would recommend this to a friend
Sponsored