Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $350.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the G6 US997 4G LTE with 32GB Memory Cell Phone. They rave about the excellent camera and decent flash. Many users also appreciate the fact that it is unlocked and has no additional carrier bloat. The phone also offers wireless charging and a lot of memory. However, some customers have complained about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 103 reviews
  • Rated 5 out of 5 stars

    Awesome phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. I have one and have recommended it to my husband. Loves so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for a family member and they loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICELY DESIGNED AND STURDILY BUILT PHONE.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS LG PHONE AS A REPLACEMENT FOR MY WIFES' I PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with my purchase. Was worth every penny. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone arrived as described. Excellent condition.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item arrived quickly, and in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product. I'm very happy with my purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, cool features. According to my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the dollar value priced!! Amen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Feels nice. Is nice! Just but it, you'll like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it no many preinstalled apps.Organized and clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall LG is a decent phone but Samsung wins

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall LG is a decent phone but Samsung has them beat

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nothing special but does the job I need it to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could design my own home screen to what icon I only want on it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us, it is greatly appreciated. I would be more than happy to offer my assistance for your issue with your home screen icons. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 3 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with low price Will recommend to friends

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thank you for your feedback! If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ LG

  • Rated 1 out of 5 stars

    It cannot connect to WiFi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used this phone a very few times and now after aweek or so it does not get wifi I am not going to be quiet about this but the girl at Best Buy told him you couldn't send it back after 7 days ,we will see what Better Business bureau says.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having trouble using your G6. The G6 does have the ability to connect via WiFi. If you're in need of some guidance with using your mobile phone, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    poor service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sold me a phone that did not work. hour and a half at the Eagan location before he figured out the phone did not work !

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Pete, thank you for your feedback. It is terrible to hear that you were sold a phone that does not work. I can understand how frustrating this may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at this Best Buy lead me to my super awesome purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm impressed, LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was curious about this phone for the longest but I finally was able to pick it up this week with price matching to B&H and using some Best Buy Certificates. This phone is super impressive. While on a SD 821... it isn't the fastest or the smoothest but outside of that its really a joy to use. The build is incredible, the screen is awesome. The audio is clear, the rear camera's are awesome as well. The downsides would be the front facing camera and video... both are just generations old. Major crop in on video unless you go wide and then you have a fish eye look. Lots of smoothening and oil like pics. Not good. Audio on video is bad too. which is odd because the audio from pro mode on camera and the audio from the dedicated recording app is amazing! but with front facing video ,it's noisy, crackly and trash. phone is on oreo which is great, pie probably won't come to it for a long time. But overall for less than $250, It's an AMAZING phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Need a Cheap phone since my Moto E5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DIdnt want to spend a lot on phone since newer phone will be out in October 2019. Had a open box in store for less than 200 . Easy set up with ATT sim card tried to set up with Verizon but Imei was outdated but will work with Straight talk. Phone fully charged but do notice phone getting hot very quickly ... im still at 17% charged at the end ofthe night . two years warranty is awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Promised "pie" and never delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both our LG G6's last year at a premium price and at the time (less than a year mind you) LG saleperson said yes the G6 will surely get the pie update... well, as of a few weeks ago no mention of the update and LG has now once again lost 2 customers. note to LG: If you wish to reatin customers come thru with updates as promised and phones that are supposed to be your 'flagship' phones... LG G6 not worth the money. Will be selling these 2 phones this week and getting a "true flagship" phone from samsung or nokia. good luck

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bootloop issue

    Rated 1 out of 5 stars

    poor warranty and significant problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially when this phone worked it was great however within 3 months i started to experience bootloop issue which was also present in my G5. LG was contacted under warranty and they refused to honor the warranty stating it has water damage. Phone turns on has LG logo heats up and restarts (classic bootloop). LG even had class action lawsuit. Never buying anything from LG again, it is sad because I really enjoyed there TV.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are having this trouble with your phone. We would be happy to look into this further for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG