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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 18 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent battery life, lasting more than two days on a single charge for some users. The high-quality camera is also praised for its ability to capture beautiful, detailed images. Many appreciate the innovative dual screen, finding it useful for multitasking and enhancing the overall user experience. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Speed, storage, ease of use even without second sc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an LG phone user on the Sprint network for years - had the Optimus G, then the G3, most recently the G5 and now this one. I wanted an upgrade and Best Buy was running a great offer on this phone. So glad I got it. Highlights: processor speed, battery life, storage, wireless charging, waterproof & dustproof, physical size and appearance. Only minor drawback I've noticed: on my G5 I was able to easily customize app icons. Can't do it on this phone. That may be an Android version issue vs. phone hardware. I also liked being able to swap batteries, but based on battery life so far, plus the additional benefit of water resistance, I don't miss it that much. Best phone I've ever owned by a long shot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Priced right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone met my needs well. Coming from the LG V20 it's a little smaller in your hand. My pros are the headphone jack and expandable storage. Camera is good, battery life so far is excellent. One thing to note is I did not get the second screen, not really interested as I just use a phone for basic features. Also to note is the limited availability of cases, people who purchase the second screen won't have this issue. Music sounds amazing in high quality formats. The phone was 6.30 a month to own for 24 months, another plus. Should last at least 2 years, my V20 that was fantastic and also has a removable battery is still in excellent condition. Pleased with the purchase, phone may not have the greatest features others are looking for. Just my 2 cents

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    So far so good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a LG G5. This phone is an improvement in every way. Faster, better speech recognition, good camera, just runs smoother. The on screen fingerprint sensor was a little different but it works well. The battery lasts a long time, 2 days + with light use, a vast improvement from the old phone. Overall I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 3 out of 5 stars

    Good phone BAD volume from phone speaker.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my phone for 3 days. I can't believe how Bad the volume is from the phone. The sound is like an echo. The speaker is on the side. Who hold their phone sideways when they talk??? I'll keep a set of ear buds around to use or maybe return it. I think I got a good price on the phone. The screen is great! I've had no issues with response time. Was not happy that Best Buy made me schedule an appointment for phone set up which made me wait an extra week to pick up my phone. When I went for phone set up the CSR told me all you have to do it start it. Which I knew because I've set up many cell phone over the last 20 years. But online I could not select just pick up the phone or had it delivered to my home I had to get the free CSR set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 5 out of 5 stars

    Great value from LG

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and specs make this phone a true contender at a realistic price point. The optional dual screen case is useful feature for multi tasking. The phone is powerful enough to handle multiple apps at the same time as well as running more complex tasks when using as a dual screen device. The phone can be slippery at times if not in a case. A great alternative to samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Dual screen

    Rated 5 out of 5 stars

    Best LG phone yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced NLG G6's battery had died. Battery life with this phone is excellent screen is beautiful. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , good camera fluid system , great value

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    easy to access

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to manuver and battery lasts very long and charges fast vivid color and brightness adjustment to you liking, still trying to figure out all the perks, but all in all so far so good, it's hard to find screen protectors and cases but Amazon can help you with that

    I would recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 5 out of 5 stars

    I am now a LG fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a new phone so Best Buy had an excellent promotion on this phone like they always do on cell phones so I upgraded her phone to this. The Dual Screen is amazing and I wish more cell phones had that option!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fast, good battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Mobile Switch wasn't cooperating with my LG V20, had to transfer data via expansion card. Other than that, no problems. Fast, good battery life. Need to get second screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am waiting for the side attachment to arrive. When it does I think this phone will Rock online gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the second screen. The phone works great. Love the camera much better thann my old v30.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like a battery life after charge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery after full charge, it lasted more than two days. There was no need to charge everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new cell phone easy to use thin excellent pictures so happy with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is not that good, but there are headphones to listen to my music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid-range camera , was using Lg G7 way better camera or is just that is been my daily driver for the past year .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    LG-G8X ThinQ Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG G8X ThinQ is a prime example of cutting-edge technology. This phone has absolutely everything you need to take work, games, music and more with you every day. First up, you have a stunning OLED HD screen that makes an ordinary video pop off your phone. This screen will make games more immersive and eye-catching. Second, you have the unbelievable convenience of rapid wireless charging. It cannot be overstated how much easier it is to charge devices without carrying around unreliable wires all day. The next feature that cannot be overlooked on this phone is the 128GB of internal memory. That amount of internal memory will enable you to save as many pictures, videos, music and even movies as you want. Do you like taking pictures? This phone takes such beautiful and detailed pictures that you can print them out and display them for your family and friends without losing a bit of quality. The last feature you have to hear about is the phenomenal sound this phone produces. The sound is 32-bit Hi-Fi with two 1.2W speakers, which makes listening to music and watching videos an absolute joy. At the very reasonable price of $31.25 per month, the LG- G8X ThinQ is quite possibly the most reasonable and feature-rich phone on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 3 out of 5 stars

    The quality still not as close as Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace my ageing s8 plus. First impression was that dual screen got me interested. After a few days of using, I felt like not much better than S8 plus which is 3 years old. . the sound is so low. Phone and music. . the camera definitely not much better. . the LG G8x is even thicker than s8 plus. . not even snapier than s8 plus. Not a real replacement for s8 plus. I still prefer to play games and watching movies on s8 plus.

    No, I would not recommend this to a friend
  • Customer reviews from lg.com

    User rating, 3.5 out of 5 stars with 51 reviews on lg.com.

    See all lg.com reviews
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