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Customer reviews

Rating 3.6 out of 5 stars with 62 reviews

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69%
would recommend
to a friend

Customers are saying

Customers frequently mention the sound quality as a significant positive, with many praising its clarity. The lightweight design also receives positive feedback. However, some users experienced issues with the ear cushions, specifically the lack of medium size options and compatibility problems with the available sizes. Bluetooth connectivity problems were also reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my coworker , it's a good battery life .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not that good. But it is easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. And quality of the refurbished work is great. I have had no problems what so ever. The sound of music is great and I am glad that I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They do the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this form of LG headset for a very long time and this is the best model yet. Good sound, stay in the ears well and are comfortable around the neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good LG - Geek Squad Certified Refurbished TONE Platinum HBS-1100 Headset In-Ear Behind-The-Neck Mount Wireless Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was certified refurbished and it was just like new condition. For this price, I certainly satisfied with the quality of sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound! Very Stylish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son. It has powerful sound and has phone options to answer phone calls. It's also very stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    On the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light weight and I bought them so I can hear my phone ring while my phone is in my purse when I shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is using this head set during excersize. She loved the head set and the sound quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this device seems to work great for a refurbish product. no issues yet.

    I would recommend this to a friend
  • Cons mentioned:
    Ear cushions

    Rated 1 out of 5 stars

    Certified? Ha!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The medium ear cushions were missing. I expected as much having read the reviews before I bought. What I did not expect was for the small and large cushions to not fit the device. There were no instructions online or included that explained how to affix the cushions, and they would not stay on. I suspect that an additional ring or clamp was supposed to be included. Return was easy at my local Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones and sound quality, got the refurbished and saved money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID "GEEK SQUAD" REFURBISHED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek Squad Certified Refurbished" means absolutely nothing! That is why they refuse to offer ANY extended warranty on these items. My item, when received, was dead in the water. Would not hold a charge; would not power up. Customer service for Best Buy was useless, suggesting that I purchase a NEW ONE, which I could have done initially. Best Buy has been renamed Bye Bye.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good product :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good!! lg earphone good!! lg earphone hbs 1100 good!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sound is good Bluetooth connection is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product with LG mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product with LG phone which has special chip in it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a refurbished item before so I was not sure what exactly to expect. I was very disappointed in LG for not acknowledging a problem with three previous pair purchased. However, I was never disappointed in the performance and I needed a replacement. They are working as expected...for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not as good as I expected. But, just ok for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for it being refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works good just thought it would of been a little more louder

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth paying full price for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than the hands-free usefulness, the product has average sound quality and poor design of the microphone placement

    No, I would not recommend this to a friend
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