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Customer reviews

Rating 4.2 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Light weight, Total care protection

    Rated 5 out of 5 stars

    Made Me Feel Like Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful, very powerful and light weight computer. That meets all my requirements. The Best Buy Staff were fantastic at helping me find the perfect fit for my business. I thoroughly recommend the Toral Care Protection as it is so worth the money as my client hit the table and spilled their cup of water and was sucked up into my laptop making it a paper weigh. Geek Squad Total Care replaced my laptop and preserved my information from the old hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Light, efficient and quick.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on a limb. I love Mac, but wanted to have a windows for non mac compatible items/issues. I have had Windows laptops before and in this price range but nothing compares. The battery life is as good as it says. Not like with most that say 10 hrs but really mean 3 hrs. I worked on it for two days and still had 30% battery life left. The screen is nice for not being 4K and is better than my work engineering laptop which also a windows. I have been keeping an eye on the task manager to make sure the LG software wasnt abusing the resources like other laptop vendors due with their vendor specific software. Its been light on the resources. Which keeps the computer running quickly. The i7 combined with the 32gb of RAM are a perfect combination for a daily driver. Well done LG, I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Good features

    Rated 5 out of 5 stars

    Best and lightest for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops I’ve ever owned. It’s so lightweight yet has all the features I need. The 10 key is a little narrow, but you get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Good features

    Rated 5 out of 5 stars

    LG lsptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with good features. Good evening.....

    I would recommend this to a friend
  • Cons mentioned:
    Expensive, Hard drive failure

    Rated 1 out of 5 stars

    LG Gram 15.6 laptop - failed hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned LG Gram laptop less than 1 year. Shut down one evening after having used with no issues, powered on next morning and found that hard drive had failed. Much too expensive laptop computer to have hard drive failure, possibly losing all everything on it. Had considered LG tv and refrigerator but this throws up a lot of red flags!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Foster, we realize your experience with this issue failed to meet your expectations. It's far from our standards as well and we'd like to look closer into this. So that we can go over your laptop's warranty and discuss possible repair options, please contact us on our Facebook platform. Our handle for Facebook is @LGUSSupport. You're more than welcome to send us a PM. Please include your phone number and unit information (model and serial numbers.) We look forward to your message and assisting you. ^Chris LG

  • Customer reviews from lg.com

    User rating, 4.3 out of 5 stars with 4 reviews on lg.com.

    See all lg.com reviews
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