Customers are delighted by the bright screen and lightweight design of the gram 16” WQXGA Laptop. They appreciate the portability and the high-quality display. However, some customers have expressed concerns about the comfort of the keyboard and touchpad, as well as the battery life not meeting expectations.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
Pros mentioned:
Bright screen, I/o ports
Cons mentioned:
Battery life, Build quality
Rated 3 out of 5 stars
Only great thing is the weight, otherwise meh
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I personally care the most about a good screen, the battery life, and at least decent performance. This laptop roughly meets that but I don't get the battery life that's claimed for it. I don't leave the brightness on the lowest setting or set the power plan on battery saver or anything like that but I don't crank the screen brightness either. Battery life is more like 10, MAYBE 15 hours, not the 20+ that's listed on the product page.
I also am not a big fan of the screen as it doesn't get very bright but the colors seem to be good enough. The QHD resolution is very nice as well, 4k would have been excessive and hurt the battery life, and also 1080p (or 1200p since this uses a 16:10 screen) is not enough nowadays. I do like the I/O on the laptop since there's plenty of ports to use and they didn't make any dumb decisions to include very little. The keyboard is decent enough as well but the numpad is a bit annoying since it's shrunk down and you'd have to get used to it.
I don't care much for how light it is since I was just looking for a good laptop that could compete on the level around the Dell XPS but this falls short. The I/O is definitely better on this laptop since Dell made the dumb decision to basically only use USB-C ports but the Dell definitely has much better build quality, a much brighter screen, and seems the more premium device. This laptop is pretty flimsy but you can't expect much since they're trying to have a super light laptop.
I'll give this laptop more time and might edit this review/remake it if possible but right now I'm a bit disappointed and I don't think I'll stick with it. This laptop is decent but I don't think it fits what I want specifically.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
I would recommend this to a friend
Brand response from LGAnswers
Posted .
Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Ssd
Cons mentioned:
Battery life, Information
Rated 5 out of 5 stars
Speedy SSD
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This purchase was to replace an older laptop, which was getting too slow. Chose this PC mainly for the total SSD feature. The purchase process online was seamless and shipping arrived on schedule. Setting up the PC was also easy and once connected to the other devices at home, file transfer from the older laptop took less than 2 hours. After 5 days of use, I've relegated the old laptop to being only a print server. One surprise about this PC was the inability of the user to replace the LO battery. Apparently if the battery fails at some point, a service request would need to be made and a service fee charged to get the battery replaced. Rarely do I rave about a product, but so far, I love this laptop.
Despite my praise for this PC, I have two complaints, neither of which relates to the operation of the laptop: First, LG provides only a bare minimum of user information in the box, including a skimpy “quick start guide.” There is LG provided information on the machine, but nothing in the box to indicate as much, or where to find it. After 4 days, I finally found the LG information I was after. Second, Best Buy's product description does not match up with the LG Product number. I ordered, by the BB description, a silver laptop, but the associated model number on the BB website, Model:16Z90P-K.AAB8U1, is actually black. I suspect the model number for the silver laptop is actually Model:16Z90P-K.AAS8U1, which is associated with BB's black model. Fortunately, while I would have preferred a silver laptop, the fact that I received a black model was simply unfortunate, but not a deal breaker, or cause for me to return the product.
My rating is 4.9, but only because of the two complaints cited: otherwise, a 5.0.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Bright screen
Cons mentioned:
Thin material
Rated 4 out of 5 stars
Great battery life!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I took a little quiz I found on google to help me find a laptop that's right for me and it suggested this for something used primarily for school and recreation.
The screen is amazing, it's so bright and clear and it's huge so it's perfect for watching anything. I've played a few games which have all run with no issues but none of them are very modern games so they aren't exactly pushing anything to its limits.
The screen size is great for writing and having an article open side-by-side.
I've done all this since getting the laptop three days ago and I only charged the battery when I first took it out of the box. Right now I'm at 33% with about 4 hours life left!
It also comes with what seems to be LG's alternative to the Adope programs (photoshop etc.) but requires you to pay to actually use them as far as I can tell. You can pay a pretty cheap subscription to use them, but after buying a $1600+ product it'd be nice for at least a few months free access.
The only real problem I have is that the material seems to be SO lightweight/thin that if I'm sitting with it on my legs and putting enough pressure on the bottom of the laptop (under the trackpad) it sometimes registers as me clicking and holding. Once I figured out this was happening it was easy enough to avoid, but still an inconvenience when I'm trying to curl up comfortably on the couch and get some work done.
Overall I'm happy with it and if it lasts 6+ years like the quiz said it should, I'll be glad that I spent a bit extra on it.
Other people were saying the color is incorrect, but I got silver just like the listing says.
I would recommend this to a friend
Pros mentioned:
Weight
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Very lightwieght with great performance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great laptop with a great display and excellent performance. Battery life is not as they mentioned, but still decent battery life. it is very lightweight compared to the other laptops that I have used.
I would recommend this to a friend
Pros mentioned:
Weight
Cons mentioned:
Number keypad
Rated 4 out of 5 stars
Really light laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really light laptop with good screen and processor. USB-C charging is a real plus.
Keyboard and touchpad not the most comfortable.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Fan noise, Weight
Rated 5 out of 5 stars
Extremely Light for a 16-inch Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is extremely light for a 16-inch laptop. The fan runs very quiet too. The only issue was that Bestbuy shipped me the wrong color.
I would recommend this to a friend
Cons mentioned:
Number keypad
Rated 4 out of 5 stars
So Light!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am loving this light laptop, the one issue I have is that the number keypad is too small for my large hands. I guess I am lucky it even has it because all of the new laptops don't even have it... as an Accountant I need it.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Lightweight and high speeds
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an amazing laptop. Fast speeds and tons of downloading space. This is the 2nd one I've purchased. Got for my supervisor as he wanted the laptop I have.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
I would recommend this to a friend
Cons mentioned:
Build quality
Rated 4 out of 5 stars
LG GRAM 16 WQXA LAPTOP
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like everything about this laptop except one thing. The camera is not the best.. If you have no need to zoom it may meet your needs, if not you may want to invest in a webcam, but they are not that expensive and make your zoom experience a pleasure.
I would recommend this to a friend
Cons mentioned:
Number keypad
Rated 3 out of 5 stars
Mixed review
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm giving this laptop a mixed review. I love how lightweight it is. But I'm experiencing problems after only 1 1/2 years of ownership. Some of the letter keys on the keyboard intermittently stop working. So far they have started again, but on their own timetable - not mine. And sometimes, one or more of the letter keys produces more than one letter. For example, if I touch the "A" key, it will produce "aaa". Disappointing.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
No, I would not recommend this to a friend
Pros mentioned:
Bright screen
Rated 4 out of 5 stars
Lite and Bright
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very lite. Bright screen, decent performance. Screen flickers from time to time.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
No, I would not recommend this to a friend
Pros mentioned:
Ssd
Rated 5 out of 5 stars
LG Gram slam!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves it. With the Core i7 and the SSD its fast and extremely light.
This review is from LG - gram 16” WQXGA Laptop – Intel Evo Platform Core i7 – 16GB RAM – 1TB NVMe Solid State Drive - Black
I would recommend this to a friend
Customer reviews from lg.com
User rating, 4.4 out of 5 stars with 64 reviews on lg.com.