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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 79 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the lightweight design and large screen size of the gram 17” laptop, praising its excellent performance and substantial RAM for smooth multitasking. Positive feedback also highlights the impressive battery life and a comfortable keyboard. The laptop's HDMI port and other connectivity options are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 79 reviews
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    I love this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I picked this computer up for school. I am completing a master of science in mathmatics. This computer does everything i need and alot more!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Best buy ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using LG Gram for a long time now. However best buy never had the best value on LG grams though we always prefer buying electronics from best buy. Happy to see this product on bestbuy! Thanks for offering this on your website!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    LG Gram

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! If it was touch screen it would have gotten 5 stars. It’s light, fast, has a big screen and numbers pad. Only missing the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I should've bought this 6 months ago.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has been everything you would expect and i would recommend anyone looking for one to give this a serious consideration. I have no complaints, it hooks up to the separate monitors with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wished for more features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a fingerprint reader if Facial recognition. Just a plain camera. Otherwise the PC is great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lightweight, fast, and big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight, fast, and a nice big screen! Also appreciate the backlit keyboard. Super happy with my purchase - bought it while it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Best office laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best not gaming laptop. Those juicy 32gb of ram plus all the storage it’s just amazing. No mistakes if you buy of these laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed, Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A lot of hits, just a couple of misses

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG Gram. I figured it would be a lightweight laptop when I ordered it, but did not realize just how light it really is. It has a very slim form factor and weighs just a few pounds. When hefting it compared to my wife's much more expensive laptop made by a corporation named after a fruit, it is astonishing how LG has managed to make something so slim and light, yet with a lot of power and a decent screen. I'm impressed with the connection options. Two USB ports on the right side of the laptop, and two USB C ports on the left side. One of the USB C ports doubles as the charging port. LG is nice enough to include a USB C to USB adaptor, in case you need an extra USB port for other uses. There is also an HDMI output, a welcome inclusion. The 17" screen is not a touchscreen, something I'm neutral on. I love touchscreens on laptops, but sometimes they do just end up being a fingerprint and smudge collector. Speaking of screens, the Gram's 17" screen is really nice. It is an IPS LCD screen, not the much more preferred OLED that you see on some of the other higher end Grams, but it is still quite nice. One minus, the 2560 x 1600 resolution is an odd resolution and comes up short of 4K which is a bummer. The panel is decently bright at 350 nits. I'm rather surprised by where LG focused the horsepower in the Gram. The 13th generation Intel i7 Evo processor is quite powerful, and the 32 Gigs of RAM is impressive. More than enough to drive a great gaming experience or handle advance video editing. But the Gram comes up a little short in the video/graphics card area, with the Intel Iris Xe graphics being a bit of a disappointment. A slightly better video card could have really leveraged the Gram upwards in my eyes, allowing for some more advanced gaming. In use, the Gram is snappy. Screens and apps load quickly. Video streamed via Peacock, Netflix, or Hulu looked good. Games, well that is another story. Don't buy this machine to play games. The keyboard is very, very good. Great tactile feel and I can type at top speed on it. The mousepad is nice and responsive, although mine had a dozen or so small scratches on it, which I thought was odd for a new laptop. The fans come on occasionally, but they are not annoying, and the Gram runs extremely cool to the touch. You can actually have it on your lap without making the legs sweat. I knocked one star off of the rating for a few things: Lack of touchscreen, when many laptops in this price range have one. Lack of 4K for the same reason. Subpar video/graphics processing. The LG Gram is a nice laptop with a giant screen, an excellent processor, a slim form, and is lightweight. For the business user or a student, I can't imagine you finding something much better in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My new LG GRAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied with my new laptop. Design, productivity, speed - everything is at the highest level.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    LG Gram 17

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Gram 17" is a superb deal! Pricing is outstanding! I needed a 32GB laptop and the LG is a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Excellent Laptop! Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has great Ram and can handle multiple tasks at once with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice, lightweight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for everything I need to use it for, including editing YouTube videos. Extremely light.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lap top. Bought for my niece for Xmas! She love those games and can do schoolwork too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price to performance! Handles all of my needs flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, slim and functional. Great price would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this LG Gram!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and does what I need it to do. I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely lite and one of the best laptops I have ever owned or used,

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. Light weight and thin and great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very happy with size, user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goto suggestion to my clients wanting new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG pre-installed software was very minimal so little bloatware removal needed. The lg suite has great UI, very intuitive but those upgrading from an older OS will need some te to adjust but I believe most will appreciate the changes once their familiarize themselves

    I would recommend this to a friend
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