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Customer Ratings & Reviews

Your price for this item is $586.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the LG Gram 17” Ultra lightweight Laptop for its lightweight design, large screen, long battery life, and fast performance. They appreciate that it is easy to carry around and use, with a weight of just under three pounds. The laptop's large screen is also a plus, providing ample space for work and entertainment. Additionally, the long battery life ensures all-day productivity, while the fast performance makes it suitable for various tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 111 reviews
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great 17" laptop for the LG Gram series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very lightweight for 17" device. Overall this is what I would expect from the LG Gam series. If I had one complaint it would be the flexing of the screen. Now while I do not flex it on purpose the build of the case should offer more protection. So we will see how this holds up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Lightweight and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, plenty of processing power, a big screen. Using the built in speakers is a bit quiet, even at full volume, due to the speakers being on the bottom of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lg17 Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Super fast computer, easy to use. Best Buy is a great place to purchase. No worrying about damage, theft, loss, in the mail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T INSTALL OUTDATED SOFTWARE or it will crash!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. So I've had my LG Gram for seven months now. I really like it. It was worth the money (knock on wood). It's fast, has lots of storage, excellent audio, great graphics, it's very light and slim. Once you customize it, you'll love it. I had to buy an external CD/DVD drive but that wasn't too expensive. My laptop crashed three times when I was setting it up but that was my fault. I tried to install outdated software that was not compatible with Windows 11. Fortunately, the laptop has Windows 11 permanently stored so I didn't have to use a disc or USB. DON'T USE OUTDATED SOFTWARE. Lastly, the only thing I don't like about it is that the battery soldered to the board so when it fails, I'll have to send it out to have it professionally replaced. So I only charge it to 80% and plug it in when it drops to 40% to preserve the life. So the laptop runs for about 2.5 hours on an 80% charge. It's irritating but it will extend the life of my battery. It cost me $1,200 and I paid it off is under six mos so I didn't get hit with interest. I don't play video games so I don't know how that would perform.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent. I'm thrilled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It's light and sleek, very fast, and the picture is outstanding. I'm really happy I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Weight

    Rated 5 out of 5 stars

    Very light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen & very lightweight. Had it about month so can't yet speak to how it will hold up, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    LIGHT!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and SUPER light. Great for every day use. All da battery

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Buy This Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice we bought it twice. - Actually 3 time, but 'nice' and 'twice' rhyme. It's fast, light, and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolutely a game changer!! I’m majoring into interior design and the amount of capacity, storage and power it has is beyond useful for school. The screen is perfect, so fresh and crispy to the eye, I don’t need to use my blue light glasses to read any text. I’m able to download multiple softwares that require a lot without the fan constantly blowing and no lagging on it also. A great computer for college students, anyone who needs any heavy softwares.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Lightweight

    Rated 5 out of 5 stars

    Bigger screen without heavy lifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Super lightweight. Great for people wanting a bigger screen but without heavy lifting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is fast and the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Great! Light weight is giving me freedom. Battery time is also satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The machine is light, and I love the screen size and that it goes from side to side.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the PERFECT find for my elderly mother with arthritis in her hands/wrists! It is a perfect weight for her and runs fast and smooth. The only negative thing my mom has said is the battery does not last long, however, she admits it’s caused by all of the videos she watches on YouTube/Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Beautiful wide screen and ultra light weight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this LG gram 17” laptop. It’s got a nice widescreen with a beautiful picture, yet it’s so light compared to my old laptop. The old one felt like it weighed 100lbs in my backpack. This LG gram is perfect at just 3lbs. It has all the functions and abilities I need and I would definitely recommend this to anyone looking to get a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and fast computer. Happy with purchase. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Weight

    Rated 5 out of 5 stars

    David M.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and light. The 17in screen has great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, powerful, and super light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop absolutely rocks! Very light - almost like it's fake, but super powerful. Love the USB-C power, and it works great with my HP docking station that has power and dock through USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight (3 lbs). The 17" screen is bright and great for easy reading. The laptop speed is excellent and works well for me since most of my use is with Excel/Word and internet access. For non-gamers, this is an excellent choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to Return the Laptop, Sadly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My impression of this laptop is that it would be a fantastic thing to have, to work with, to enjoy for many years. I ordered it online, received it within a few days, and soon thereafter had to return it due to one problem. It would not charge completely. It would stop charging at 89 %, sometimes 93 %. I could increase the percentage when doing a series of unpluggings and delays before plugging back in. Inevitably it would cease. Because of this, I could never use the laptop plugged in. I can't praise Best Buy staff enough for their friendly help in examining and testing the LG gram 17. They concluded that the machine was faulty, and refunded me my money. I wish this hadn't been the case, because I loved every other aspect of this laptop.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

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