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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the LG Gram 17” Ultra lightweight Laptop for its lightweight design, large screen, long battery life, and fast performance. They appreciate that it is easy to carry around and use, with a weight of just under three pounds. The laptop's large screen is also a plus, providing ample space for work and entertainment. Additionally, the long battery life ensures all-day productivity, while the fast performance makes it suitable for various tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 111 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG Gram and I love it. My first one is still working after 7yrs but my husband wanted to get me a new one so he could take the old one to use in the garage. The laptop is so light and easy to travel with. I LOVE IT ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, big screen, responsive, and easy to carry around to work remotely. Exactly what I was looking for in a computer without the bloatware of other brands!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Chris T

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop weighs nothing and the screen works perfectly for day trading on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an old laptop as long as I could. This one was recommended by Consumer Reports. I love it! The screen is huge, the Best Buy folks helped transfer old files, and I am much better equipped now for clients.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Uncomfortable typing experience and video sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice laptop as far the 17" screen, but the arrangement of the keyboard to the trackpad was the biggest problem. I felt like I had to skew my hands to the left to type correctly or get used to my RH resting on the trackpad while typing. Neither felt comfortable. The dealbreaker that caused me to return the laptop was the video was not syncing to the audio on any of the apps, whether youtube or the video player. Best Buy gave me no hassle on the return, and I ended up buying the LG gram 2-in-1 (14").

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    best lightest laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is excellent and the graphic are amazing. I love that it is super light and sometimes a forget that I have a lab top in my back pack.

    I would recommend this to a friend
  • Cons mentioned:
    Fan sound

    Rated 3 out of 5 stars

    review gram17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and thin, but I'm not sure I like the fan sounds so frequently. Overall sounds and the graphic is not really that appealing but its ok. Screen is indeed big tho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great super light computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer very light and fast I love that at the price tag you get so much

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Almost perfect. But for weight, nothing compares.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly light. Incredible for size. Only knock os screen is matte. Makes documents look a little cartoonish. But for videos is amazing. And no reflection. Also touchpad is overly sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    LG laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that i expected. Light weight, easy to use. Very satisfied with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Auto startup

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good laptop. Wish I could remove the battery. Would like it to begin starting up when opening the cover. Prefer it to have more USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good LG gram 17

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop at a good price They were supposed to give one month free gaming I am still waiting

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Large screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is wonderful, the larger screen is easy to see

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Tracy. We appreciate you leaving us your review in regards to your LG TV. This review helps motivate us to do better, and continue to innovate. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. ~Anthony LG

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Worked right out of box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sharp screen and it worked right out of the box! Very easy to set up and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, lightweight, laptop with excellent graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of ownership, I am very happy with this purchase. Pretty easy to move files from my HP Envy to this LG laptop using an EasyStore SSD. The sound, camera, and microphone for use with Zoom are very good. Have not used the laptop for Excel yet, but works well with Word, Yahoo e-mail, and internet searches. Have not used Alexa yet since we don't have that feature in our house (unfamiliar with how it works).

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Luv the LG gram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy setup, very fast, great price (I got it open box, excellent condition)

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Good Computer Terrible Construction

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son who is away at college, seven months later the screws on the back of the computer came off. This opened up the base of the computer which in turn allowed several other screws to pop out. Took it back to BB since it is under warranty, but they would need to ship it off and we would be without a computer for up to 3 weeks. Since the computer is needed for school, this was not an option. Given the price point for this computer you would assume the craftsmanship would also be there. In my opinion if you are looking for a good computer I would advise to pass on this one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your open feedback regarding your LG Evo Platform Laptop and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    LG Gram | Impossibly Lightweight Existence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display: Beautiful, vivid, and bright with accurate color replication. Keyboard/Trackpad: Backlighting is perfect and trackpad is large enough for gestures and productivity uses such as signatures. Aesthetically a very pleasing laptop with impossibly lightweight existence for the size and capability of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Decent Lightweight machine - bad audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter than expected. Powerful machine. Audio is a bit quiet though, so it's not great for watching media without a headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the laptop so far. It’s working amazing and doing everything I need it to do.

    I would recommend this to a friend
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