Customer Ratings & Reviews
- Model:
- 17Z90Q-K.AAB8U1
- SKU:
- 6504760
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the LG Gram 17” Ultra lightweight Laptop for its lightweight design, large screen, long battery life, and fast performance. They appreciate that it is easy to carry around and use, with a weight of just under three pounds. The laptop's large screen is also a plus, providing ample space for work and entertainment. Additionally, the long battery life ensures all-day productivity, while the fast performance makes it suitable for various tasks.
This summary was generated by AI based on customer reviews.
LG intel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it's a lighted screen, but it only lights up when you turn it on
No, I would not recommend this to a friendlaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed a new laptop and this one met our needs
I would recommend this to a friendGood laptop, but not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is more flimsy than I am used to. It works well, but feels like it will break if you put to much pressure on it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for your feedback regarding your 17Z90Q-K laptop. We appreciate your input and are glad to hear that the laptop works well.
However, we understand your concerns about the build quality. While the laptop may feel more delicate, it's designed to be lightweight and portable. If you're looking for a sturdier laptop, you might want to consider models that are built with a focus on durability and robustness.
If you have any questions or need assistance with your laptop, please feel free to reach out to our customer support team. You can contact us via our customer service line at (800) 243-0000. We appreciate your feedback and are here to assist you with any concerns or inquiries you may have. Thank you for choosing LG. ^Jolly
Windows bombs again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG GRAM is very fast but I've found that WIN-11 is hard to use - I wanted to setup the laptop with separate logins/passwords like my old Win-7 laptop, but this LG has so much stuff hidden from view, that I've failed to ever complete the setup. When i do try to use the SYSTEM screen, WIN-11 rejects my tries, so I get very little done.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We apologize that you had such experience. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and we'll be happy to assist you. ^James.
- Pros mentioned:Battery life, WeightCons mentioned:Speakers
Amazingly lightweight, powerful, incredible laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing - I wish it was in more common use. It's unreal how light it is, and the aspect ratio means you get a 17" screen but without the ridiculous width of a 17" laptop that doesn't fit in many places (such as the table on an airplane seat). I also highly prefer a more square aspect ratio than a widescreen, but that's because I am using my laptop more for dev than for watching movies. Good power, good battery life. Amazing. The speakers are a downside, they could be louder, especially since the space they go in the case has lots of room, I've thought about trying to find some replacement speakers and finding a way to attach them to the inside.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the detailed review for your 17" LG gram laptop. Thanks for the suggestions regarding the aspect ratio. Should you be inclined to leave your feedback at our official feedback site, please feel free to do so here: https://www.lg.com/us/support/feedback. We'd love to hear from you! We read the feedback submitted by our customers to assess whether changes need to be made to future generation models. ^Chris
Not worth its ratings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue screen of death once my IT guy got ahold of it. Will return.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BrendanW. We are sorry to hear that you are experiencing a blue screen of death issue with your LG Ultra lightweight Laptop (17Z90Q-K.AAB8U1) model, after your IT professional worked on it. We understand the frustration this can cause.
To ensure a prompt resolution, we recommend you to contact Best Buy customer service 888-237-8289. They will be able to assist you further with the issue or provide a suitable solution, such as a replacement or repair. Ensuring a seamless and user-friendly experience with our products is of utmost importance to us, and we regret any inconvenience this may have caused. We are committed to continuously improving our products and user experience, and your feedback will be instrumental in this process. If there's anything specific we can assist you with or if you have any further insights to share, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
- Pros mentioned:Battery life, Weight
Love this computer! LG Gram 17 inch laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! The LG gram 17 is like a feather. It works flawlessly and I have had no issues. I bought this open box on sale. I dont know if Id pay the original price for this computer because I just cant justify the cost for what I need it for. But other than that its amazing and I am surprised how great this computer is given the fact LG isnt really known for computers. Oh yeah the battery life is great! Beats my HP hands down!
I would recommend this to a friend - Pros mentioned:Large screen, Weight
Lightweight laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the weight and screen size. Has backlit keyboard.
I would recommend this to a friend - Pros mentioned:Lightweight
LG makes 17in laptops un-obsolete
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a 17 in laptop and dont need it for gaming this is the laptop for you! LG grams are the perfect slim and light laptop and this packs the 12th gen intel i7 with 1 tb ssd and 16gb of ram! With this portability youre getting a steal!
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this feedback! Welcome to the LG family. ^Jennifer
Very good laptop for office work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We brought two laptops for our office after one of our partners recommended it to us. They have been very good so far, study and reliable. A mouse is probably best to use rather than the large finger pad but other than that, this is a solid laptop that we highly recommend.
I would recommend this to a friend$2K junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with this laptop from the jump. Trying to update my Garmin. Need to download Garmin Express three tries, three failures. Can play a few games but hard to load, iffy at best. This computer or Windows 11? regardless, LG is responsible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Jim. We're genuinely sorry to hear about the challenges you're facing with your LG Laptop. It's disheartening when a product doesn't meet your expectations, especially when it comes to something as crucial as a computer. Your feedback is incredibly valuable, and we're committed to finding a solution.
We understand your concerns about the difficulties with Garmin Express and gaming performance. We're here to assist you in resolving these issues. If you have any specific questions or need further guidance, please don't hesitate to send us a private message via Facebook or Twitter @LGUSSupport.
Thank you for bringing this to our attention. We appreciate your trust in LG. —Kai