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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5474 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,475 reviews
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an amazing microwave. Very easy to use. The lighting is great and the sounds are very nice. Looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG's Microwave Sings and Cooks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No boring beeps with this microwave, it plays a little tune when your food is ready. It functions well and has a nice clean look. The only thing I don't like about it is the lack of numbers to punch in the exact time you want to cook something. Unless I'm missing something, you have to hold down or press the plus or minus repeatedly to get to the cooking time you want. However, it cooks quickly and quietly, and we like it thus far. I like the gray interior, it looks a little less "cheap" than the average microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use! Love the timer and the modern look of the front. Has a really good sensor setting for heating up leftovers too which we love. Larger than I thought but overall very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Best microwave ever! Quiet and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and a lot quieter than my previous. Simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly went with this one because it’s one of the nicer looking microwaves but food comes out hot so what else matters at the end of the day. Makes a weird jingle at the end of cooking but you get used to it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Brandon. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you.It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using the microwave. ~Anthony LG

  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quite fancy. Sleek design and heats up food better compared from our old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    It plays music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. It could be a little larger inside, but it is excellent. It has quick 10 second increments and sings upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    I like LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice . Looks good , easy to operate . Working well so far .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same size as my old one and has all the modern features that really makes life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    A Great Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complicated at first, but once you get the hang of it this is an excellent microwave. The sensor reheat and defrosting inverter does a great job. I love the easy clean interior. I splattered some sauce and it was easy to wipe off! This model fits perfectly in our kitchen cabinet shelf space and the black stainless matches our other appliances. I did a lot of research before selecting this microwave and it was a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Microwave!! Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love the Microwave! It fits where i wanted it, Great size, I Love all the features on it! I highly recommend it! Great price too! I Couldn't be happier with this purchase!! Thank you Best Buy, I always find what I want there! Definitely give it 5 Stars!! Elaine Thompson

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Power

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a breeze to use,powerful and has nice features, including a sleek design and musical notifications

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST CHEERY SINGING MICROWAVE EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microwave we have EVER had. and we are OLD. It's easy to set, don't worry, they aren't buttons, just drag your finger over the area to change times, etc. It even sings a cheery little song when your food is done, and if you forget it in the oven. SO cool. Hope it lasts, if it doesn't we'll get another one...it's THAT great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Power

    Rated 5 out of 5 stars

    Be aware that the control panel is on the inside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually don't like the fact that the control panel is on the inside. The sales person had told me that if I tapped the outside, the control panel would light up on the outside. It doesn't. I had to buy this microwave sight unseen due to COVID-19. I like the power of the oven and also that the control panel is flat so I can wipe it off easier. we are getting used to operating it from inside the oven. It does the job well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud and poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave because it fit the size I was looking for and had the extra perk of being LG, considered one of the top brands for appliances...well, at least that's what I thought. Regarding features, let's be honest, almost all similar brands out there have the same set of features, so that part was not that important for me when deciding what microwave to buy. The 1st thing that I noticed was how loud it was. It rattles A LOT from multiple sources: 1) the door: it simply vibrates a lot (for this I cut some rubber stoppers and put them in the groves where the corners of the doors touch the frame) 2) the glass plate support: it has a hexagonal system with 3 wheels and 3 flat "sliders". This is supposed to provide more stability of the plate, but it is noisy 3) the enclosure: same as the door, it vibrates. If you put pressure with your hand the rattling stops, when you let go it starts again. No fix for this like with the door You learn to live with the noise as you use the microwave and get more and more accustomed to it. Unfortunately, after 1.5 years of having it, it died with a couple loud sparks, a strong smell of burnt lacquer and an scalding hot enclosure (which makes me think a coil of some sort burned) With 1.5 years of service this is the shortest lived microwave I've ever had, and certainly something I was not expecting from a top brand like LG. On the plus side, aesthetically, this is one of the nicest looking microwaves out there (personal opinion). But I can't do much with a non-functional good-looking microwave. Will start looking for a replacement across other brands different from LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect counter top microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size, not too small or too big. Many features and a great look, so happy to display on countertop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Power, Size

    Rated 5 out of 5 stars

    Great microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and 1100 watts. Works great. Only issue was light does not come on when you open door. Light does come on when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sleek design but difficult to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is ok. It looks great but it is not easy to use. A microwave oven should be the thing that heats your food and that's all. This microwave is very minimalistic but at the same time that makes it difficult to use. Also, LG should fire the people who put those annoying sounds into this microwave. It sounds like a Tamagotchi from 1997...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG- NeoChef 1.5 Cu.Ft Mid-Size Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the classy look of this microwave. It is very nice. I like that it has the key pad on the inside of the door rather than on the front. In addition I also like the convenience of the 30 second quick touch on the outside of the door plus the feature to add as few as 10 seconds increments touch pad. The wattage is 1200 which is a great feature to me. I use my microwave everyday multiple times a day.

    I would recommend this to a friend
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