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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 57 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are delighted by the sound quality of the refurbished TONE Active Wireless In-Ear Behind-the-Neck Headphones, frequently praising its clarity and enjoyment for music listening. The secure and comfortable fit, especially during activities like running and cycling, is also a major plus, with many appreciating the retractable earbuds for convenience and tangle-free use. Positive feedback also highlights the impressive battery life. Overall, the headphones' functionality and comfort contribute to a highly positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Durable with pretty good music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for rough outdoor usage and decent music. Only problem I faced was, it's tight around the neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Earbuds, Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these almost everyday and I am very pleased with the quality. The sound is good. I have had no connectivity problems. I love that the earbuds retract. The battery lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good sound quality. I notice a little. It of crackling when I'm not playing music and I switch between apps on my phone, but otherwise very clear audio. Not as bass heavy as I typically like. Only includes small earbuds. You can use Skull Candy replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the price for a good Refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the reviews that these didnt hold up well and decided anyway I would get some. Not disappointed at all, good sound, good functionality, cool color. 4 stars because it didnt come in red and they kinda creak a little when moving around, but nothing super noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very weary about purchasing a refurbished item Yet to my surprised this headphone have been phenomenal. I have had them now almost 30 days and no problems. Great sound and stay secure during runs. I would recommend this head set to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good headphones, does everything I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, the retractable ear buds concern me as they are a little tricky to retract each time. but if you are careful they work fine. Sound quality is good for the price. not enough bass.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Refurbished quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st time that I've purchased refurbished headphones. I use these headphones daily. At work i use them to listen to music. I have used them to workout and was impressed that they pretty much stayed in place while running on the treadmill and weight training even while intense jump roping. They even worked great for listening to music while riding my motorcycle. My only complaints are that the forward/rewind buttons can be finicky and that a piece chipped off, than another while i was just sitting perfectly still. So i'm not sure why Sports headphone would be so delicate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    1st Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound. Headset doesn't move around at all. I use for bicycling and even riding into strong winds sound remains good. Havnt exausted battery life in 1 use yet. Recommend this product as very good value for money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for working out and for traveling. They have a very rich sound and the battery life is pretty awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workout companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my original tone I had from years ago that's still going strong but one of the buds broke off.. this one is perfect for benching or jogging It stays on your neck. the range is not that great if you walk away from your phone but Everything else is working fine so far

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility and retractable ear buds. No complaints on sound quality. Great work out device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Totally Rad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried a lot of BT headsets and so far this one is the best with sound and confort. Not to mention the fact that it has awesome battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality

    Rated 5 out of 5 stars

    Good working refurbished headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound loud and clear ear buds retractable helps keep them under control

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, but tight fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the quality of the sound, but the fit around my neck is a little tight. It's not really noticeable except when I'm moving around cleaning with these on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took this headset on a couple runs and it stayed put, did not move around like other. it does fit snug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset to use when working out. There is some signal loss when you have your phone in your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use at work. She's really hard on equipment and has destroyed several wired sets and a Bluetooth Motorola set. Bought these because they are flexible and have the retractable cords on the ear buds. Momma's happy so I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very well put together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife havent had a complaint so i know it was a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that would stay in my ears during runs and mountain biking and these are it. Stay on my neck AND in my ears. Great exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average LG headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they work fine in quiet areas but do not handle road noise very well when using Bluetooth phone. Audio clarity is great when listening to music. I think better units for phone usage are available in market.

    No, I would not recommend this to a friend
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