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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 199 reviews

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80%
would recommend
to a friend

Customers are saying

Customers enjoy the excellent sound quality and decent battery life of the refurbished TONE INFINIM Wireless In-Ear Behind-the-Neck Headphones. Many appreciate the comfortable fit and lightweight design, finding them easy to wear for extended periods. Positive feedback also highlights the retractable earbuds and the headphones' overall good condition. A small number of customers noted issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 199 reviews
  • Pros mentioned:
    Earbuds, Sound quality

    Rated 5 out of 5 stars

    Awesome product for over half the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked LG's Tone headsets and I had a couple of them that lasted very well. My last one had a short in the right earbud so I needed to get a new set. I wanted the Tone Infinim but $150 was out of my price range...until I saw a refurbished one on this site for at least 70% the original price! That's a steal if I ever saw one! It has a sleek look that immediately caught my eye and RETRACTABLE EARBUDS!!! (the sole reason I wanted these.) The sound quality is very good and the overall product is incredible seeing how it's refurbished and all. Not many people give that a chance, but for the price alone I'll buy another pair as a backup and one for my wife!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, the sound is great quality and the fit is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product. Sound very good for listening to the music. Talk on phone clean no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished works well at a better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family member purchased a new one at full price, I feel mine is just as good for much less.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, great sound and comfortable to wear at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is known to make great headphones and the Infinim is no different

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great device for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, lightweight with great quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Bluetooth headset came in the original package with all of the accessories. the audio quality is awesome. The sound is very clear and crisp. make sure to use the appropriate ear bud gel for your ears. Ear gels are included with the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound but little expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound quality,but its little expensive for refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    On and Poppin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal would buy again better than the last one from LG I bought

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good sound, great battery, love retractable buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is definitely good enough, certainly could be a bit better. For me, the best selling points are the long battery life and the retractable ear buds. I didn't realize how vital the retractable feature would be, but now that I have it, I couldn't live without it. I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now, still going good, but i dont use it enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones/missing essential items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are very good, work very well. Item was missing key pieces, instruction manual, warranty card, and had 3 earbuds. Two medium, one large (not sure what you are supposed to do with one earfoam). Multiple sized earfoams is an "essential" item. A little misleading on the refurbished description. Otherwise, a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers a great price for these expensive headphone. People have said I sometimes seems very far away when I am not conscious items covering the mouthpiece. Now, this was never an issue on the Tone Infinim 900's that I owned. These headphones do present a problem for those on the other end of conversations. The sound quality on my end is great. I'm not sure if my refurbished pair is still defective, but for the most part, people are able to hear me well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished because they were at an incredible price. I couldn't be happier with them. They sound great and everything worked on them perfectly. This was a great buy at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the neck piece on my original pair and didn't want to pay full price for another pair or upgrade to the latest model. So far so good. Came with everything I needed and work like new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this line these headphones are very comfortable and have a ever lasting battery I just wish they would have stayed waterproof

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Bluetooth headset, purchased for my wife and she loves it for phone use and listening to music while she works out. You won't be disappointed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time purchasing this same item! I had to get one for a friend. I wear mines every day in the construction field with absolute zero issues... very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of purchasing a refurbished set of headphones but I thought I would give it a shot. I'm glad I did, it saved me a bunch of money and they work great.

    I would recommend this to a friend
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