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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 199 reviews

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80%
would recommend
to a friend

Customers are saying

Customers enjoy the excellent sound quality and decent battery life of the refurbished TONE INFINIM Wireless In-Ear Behind-the-Neck Headphones. Many appreciate the comfortable fit and lightweight design, finding them easy to wear for extended periods. Positive feedback also highlights the retractable earbuds and the headphones' overall good condition. A small number of customers noted issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 199 reviews
  • Rated 4 out of 5 stars

    lg

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good products brought for my daughter as a gift and she like them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound from this headset, had fast connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great perfornace great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound just have to find6 the right size ear pods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Has outstanding sound. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for $38 as a refurbised, so far it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price and product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this prodcut is new and clean. price is good(low).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gym headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym and they work really well..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working good. This is a producer I will like my family, friend to use .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while for a short while

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just not that durable. The wire that winds back up into the unit is very thin and will eventually wear out over time. For something that's moved so often while putting away, moving, and storing back into the device it should be a little thicker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since its a used product I can't complain too much. They go in n out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor issues with reception. I would recommend this product for use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG 910 refurbished. Great so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my Bluetooth headset today and so far I am extremely satisfied. This is by far the best sounding Bluetooth headphones. First time buying refurbished merchandise from best buy , paid a third of original price and got what looked like brand new product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally love the LG Bluetooth headphones but this pair did not have the best sound so I had to return them. They were refurbished and was told they guaranteed their performance but unfortunately I don't think they were working to their best quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality could be better, lots of cracking noise...Many ARE NOT able to hear me...Comfortable for some Not for me.... I did try to give it a chance Need to return the item.. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently started getting static on outbound calls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product, bad refurbished sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Tone Infinim HB-910's, everything about them is great. I would recommend the product itself to anyone. My only problem is with ordering them refurbished through Best Buy. I purchased my first set refurbished, and they came with the audio all messed up (the left ear bud's sound didn't work). I returned them and got a second pair of refurbished ones. The second pair came messed up with the microphone not working (my voice was super muffled...I tested it with multiple callers). I decided to risk a third time, and FINALLY the third pair seems to work. I have had them for a few days and used it all day. No problems. So, to be fair, I finally did get a set that worked, and the price is unbeatable for the refurbished set... But, it seems quite ridiculous that the first two came defective. The geek squad is supposed to have tested them before hand. ANYONE who used them even once would have known right away that they were defective. It's hard to believe that they actually even tested them before sending them out as a refurbished product. So, if you've got the time to exchange it a few time, go right ahead...hope you land on a good, working set :)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Beats wireless but sometimes they do not sync with my iPad or laptop. These headphones sync immediately. I have not tried using them in the car yet with my phone which is what I originally purchased them for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and convenient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are perfect for a quick jog. Or for ignoring people. Would 100 % recommend. The have noise canceling feature so it’s easier for you to hear cardi B do anything for clout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the headphones have worked great. I was skeptical about ordering refurbished headphones at first but so far they have gave me no problems. Had them for 2 weeks now and I use them at least every day.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased all three levels of the LG Bluetooth Headsets. My sister brought a similar one that wasn't from LG and I couldn't hear or understand her when she use the non LG model. I've been using this one for 3 months every day all day long. I use it with cell phone, tablet and pc for music and dictating.

    I would recommend this to a friend
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