Customers often highlight the refrigerator's overall performance, generous capacity, and convenient door-in-door design. Many appreciate its perfect size and the added benefit of an extra ice maker. However, some customers have noted that the shelving adjustability is limited.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 106 reviews
Pros mentioned:
Capacity
Rated 5 out of 5 stars
LG did good!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator is large inside and lighting is great to see everything in the fridge. Extra drawer is a great add and I just love the LED color option on the front door!
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great deal, great fridge!!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new fridge!!! I have more cubic ft and it fits in the same location. I absolutely love the glass door and being able to access what’s in those door bins without having to open the door completely. I have all my condiments at the ready and easily accessible. You can also change the light colors on the door.
My delivery guys Nelson and Junior were amazing! They were careful bringing it in my home and were efficient setting it set up. They explained a lot about the fridge to me, leveled the doors, made sure the middle drawer was set to my temp liking and gave me some additional tips.
Great deal, great fridge!!!
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
LG insta view refigerator
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator - sleek design and so much space- the ice took a few times before it taste ok but other then that I’m happy with my purchase
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Amazing Fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new LG refrigerator. The instaview knock knock door has been great for the kids along with the middle drawer that can convert from fridge to freezer space has been a game changer in our household! Would highly recommend. Great overall space and design. Only minor item I wish was different was wish the door buckets were larger. Otherwise no complaints!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Great LG Smart 4-Door Fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The design is sleek, the storage is well thought out, and the smart features make it super convenient. Keeps everything fresh and organized. Only thing I wish it had is the craft ice option — that would make it perfect.
I would recommend this to a friend
Pros mentioned:
Size
Rated 3 out of 5 stars
Great looking, but!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is larger than my previous unit which happen to be a lg also. I’ve had to have my cabinets adjusted. Because of the measurement change. BOOMER!! I haven’t had the product long enough to tell about it performance. The shelves don’t accommodate large items no room for adjustment. not good!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Frustrated and disappointed – Best Buy failed mise
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I deeply regret buying this refrigerator from Best Buy. It’s been over two weeks of pure frustration, and I’m still stuck with installation issues and misaligned doors.
The nightmare started with an incomplete delivery. The rescheduled visit was no better — the technician arrived clueless, cancelled on the spot, and left the issue unresolved. Every step since then has been a cycle of delays, cancellations, and zero accountability.
This entire experience has been exhausting and unacceptable. Best Buy clearly doesn’t care about their customers once the sale is made. I would never purchase from them again, and I strongly warn others to stay away from buying appliances here unless you want endless headaches and wasted time.
Best Buy has proven to be truly pathetic in both service and responsibility.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LF29S8365S) model. We understand how important it is for your appliance to be delivered and installed correctly, especially when it comes to door alignment and setup. For a possible solution to the misaligned doors, you can try adjusting the hinges. Most LG refrigerators have adjustable hinges that allow you to raise or lower the doors to ensure they are level and properly aligned. For more help, https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-uneven-doors-on-an-lg-refrigerator--20153121311477. If you’d like personalized assistance or need help walking through the adjustment steps, feel free to email us at [email protected]. We’re here to support you every step of the way. ^Juvy
Pros mentioned:
Design
Rated 5 out of 5 stars
LG fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We recently upgraded to an LG refrigerator, and overall, it has been a great addition to our home.
Pros:
• Design & Space: The fridge is sleek and modern, with plenty of room inside. The shelves are adjustable, which makes it easy to store large pots and tall bottles.
• Cooling Performance: Food stays consistently fresh, and the cooling is even throughout both the fridge and freezer compartments.
• Smart Features: The smart inverter compressor is quiet and energy-efficient, and the Wi-Fi connectivity is a nice bonus for monitoring settings remotely.
• Convenience: The water and ice dispenser works smoothly, and the door-in-door design is handy for grabbing frequently used items quickly.
Cons:
• Price: It’s a bit on the expensive side compared to similar models.
• Ice Maker Capacity: The ice bin is on the smaller side, so if you entertain often, you may find yourself running out.
• Fingerprint Marks: The stainless-steel finish looks beautiful but shows smudges easily, so it needs regular wiping.
I would recommend this to a friend
Pros mentioned:
Design, Ice maker
Rated 4 out of 5 stars
Seems larger than old fridge of the same capacity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had our new LG fridge for about a month now and really like it. While the same volume as the old one it seems to have more space (or fit more things) than the old one. Also really love the flex space drawer rather than having a full-width drawer inside the fridge.
Ice maker works great, the small cubes are nice and the crushed ice is also a plus. Front "window" door opening is nice for just grabbing the milk or something quick from the door.
Couple downsides:
- Previously we'd stored all our condiments on the inside of the door but I don't want to look at 1000 bottles in the window so I had to buy plastic containers for a shelf and raise one of the shelves way up so it fit the tall bottles.
- there's only one button on the water/ice that has to be pressed to change the output (rather than pressing what I want to dispense).
- The store display had alternative ("rave") colors for the door, but the settings in the fridge only allow for one color at a time (which is more disappointing for my kids than me)
Even with the downsides I'd give this fridge 8/10 and would buy it again!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great fridge!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the features on this fridge. We used the convertible drawer for cheeses and snacks for a few months, then decided to use it for ice cream bars. The converted to freezer space seamlessly. The bottom freezer drawer makes a bucket of ice for big cups, or we can use the dispenser. The lighting is pretty cool, but something I could do without. I do like the easy access door to reach items we need often.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Ice maker
Rated 5 out of 5 stars
Exquisite Modern Look
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely not what you want if you have kids, however it will transform your kitchen, has the modern look, lots of room, love the top drawer, lots of ice, and love how to operate through LG app.
I would recommend this to a friend
Pros mentioned:
Capacity, Ice maker
Rated 5 out of 5 stars
Best fridge ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this fridge! Plenty of space and two kinds of ice from the dispenser. Like the option of the middle drawer to keep my drinks chilled.
I would recommend this to a friend
Rated 3 out of 5 stars
NOT FAMILY FRIENDLY
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to love this fridge, but I just don't. FIRST AND FOREMOST: Whomever designed this did not have children. The amount of fingerprints on the glass that has to be cleaned daily with glass cleaner is downright infuriating. SECOND: It does not offer a lot of storage, i.e. as a family of 5 I can't even put a gallon or half gallon of ANYTHING in the fridge (or even any large container of let's say - soy sauce, ketchup, you name it). If it doesn't fit in the door, without removing the small amount of shelving it has, it has to be laid down. Yes we have a garage fridge, but I can hardly store our BASIC needs in here. My one positive comments is the craft ice. That is cool. My kids absolutely love the large ice balls for their waters and we love them for specialty cocktails. I would recommend this fridge ONLY for adults without children. Note that it was difficult to take a photo of the fingerprints, however, this was cleaned last night and it's the morning. It is a losing battle.
No, I would not recommend this to a friend
Pros mentioned:
Capacity, Ice maker
Rated 5 out of 5 stars
Great fridge! Would buy again!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge and perfect for my family of 5! Love the large capacity and flex drawer. No complaints and double ice maker is a huge plus. The kids enjoy the lights too!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Checks all the Boxes (Except 1)
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One could say that the majority of refrigerator/freezers are very similar form a functionality standpoint. I would agree with that premise. However, I was looking for some very specific features that I highly value. They are as follows:
Large amount of storage space (Cubic Feet)
French Doors
See thru panel Door (LG's "Instaview")
Door-in-Door (separate door panel for quick access)
Ice and Water access without having to open a door
Pockets in lieu of Handles (cleaner/slimmer look)
Full Convert Drawer
Separate Ice Bin in Freezer (Dual Ice)
This LG Fridge check all of those boxes. As an added bonus, it provides a user programable color function for see thru Instaview glass door, which is an aesthetically pleasing feature). The really nice thing about the convert drawer is that you do not have to open both French doors to access the space (like one would have to do if a full width drawer is included within the main compartment in lieu of a separate drawer). Plus, it can set to be used as refrigerated OR freezer space. It should be noted that generally speaking, drawers (in lieu of doors) "rob" space from the overall cubic feet of storage. Similarly, counter depth units offer less CF than standard depth units. And, one would be hard pressed to find all of these features in a counter depth unit. Having pockets in lieu of handles helps to keep this unit slimmer than regular standard depth units. Not as slim as counter depth, but a nice compromise that has lots of storage space (28.6 CF). The only thing this fridges lacks is that the separate ice bin in the freezer is NOT Craft Ice. Other than that - it is still a solid "10" in my book.
Spoiler Alert: LG makes an almost identical Refrigerator that is exclusive to Home Depot. We know because we own that unit too. It DOES have Craft Ice as the secondary ice option. If that's what one desires, it's a little bit more expensive, but it can be had.
I would recommend this to a friend
Pros mentioned:
Capacity, Ice maker, Overall performance
Rated 5 out of 5 stars
Just what we wanted.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and plenty of room. Having the secondary ice maker is great for gatherings.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Very quiet
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a very quiet fridge, which is important with our open floor plan. So far everything's working well. Unfortunately, the fridge came out of the box with 2 dents on the front of the left-hand door, which has the ice maker. Service came out and informed us the entire refrigerator has to be replaced because the door only is not available. It's very frustrating that Quality Control didn't catch this BEFORE it was boxed up - or if they did, they didn't care. Major inconvenience.
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Satisfied
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have the same size frig in another brand that I'm replacing this one, the LG clearly have a lot more space not including the space on the lighted door. When you just wants some to drink the lighted door is so convenient. And when you want some cold cut the middle draw does the job I'm glad I did my research and purchase this one.
I would recommend this to a friend
Pros mentioned:
Design, Ice maker
Rated 5 out of 5 stars
LG
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just received my LG refrigerator. I thought I wouldn’t like it with no handles but I was wrong it’s kinda nice. The only thing I wish the programmable door light could be programmed for a longer period. But I do like the dual ice makers. Recommend this refrigerator
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
Perfect.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this refrigerator for about a month now and have had no issues so far. It is honestly perfect. It was super easy for us to install the water line and it fits a lot of food. It is perfect for a family of 6.