Customer Ratings & Reviews

Love the new fridge. Only things I would change is the size of the icemaker for the water dispenser. Also the water dispenser or icemaker can tend to drip every once in a while and leave water stains in that area.

Installed in our new home. Like it very much..Also purchased LG washer dryer and pleased as well.

This is a great refrigerator/freezer. The only thing it’s missing is a shelf that could push backwards, so if you need to put something tall on that shelf.

Love my new fridge, just wish the shelves were a little bit higher.

i like all of the features. There are a couple of small dislikes. 1. Craft ice needs to make more that 3 in 24 hours. The Convert drawer freezes sodas when sent of soda setting. 33 degrees is too cold. Sometime switching from water to ice may take a couple of pushes. All in all i like the features. I have the model that has the door in door feature. Awesome.

Very satisfied with the refrigerator thus far. I only gave 4 out of 5 stars due to the lack of storage flexibility in the refrigerator compartment. The shelves had more adjustment options in the 10 year old LG refrigerator that we replaced. The second refrigerator/freezer bin is very convenient. My wife uses it both to chill her adult beverages and cakes that are being frozen prior to being decorated.

Good refrigerator big beautifully I have a lot space And water ice my family is so happy

One thing I love about this refrigerator is the size, it is truly massive and holds a crap ton of food. Won’t I don’t care for is the shelves really aren’t very configurable, and we had to take one out to fit all of our taller items. But what I can’t stand are the controls to get water/ice/crushed ice, they are terrible and not very sensitive at all you really have to touch the button in just the right spot. I didn’t think this would be a big deal when we were looking at it in the store, but I really can’t stand it…to the point I’ve considered returning it.

The sales associate went above and beyond explaining the specific details of our purchase. Heading back to the Best Buy store for another today for another purchase.

I always buy LG appliances. You can never go wrong with them. I’ve used them for years and years. Every new home I buy I put LGM.

Had all the amenities we wanted in a fridge. Can’t wait to use it only thing I wish it had was handles for the freezer and drink drawer. I think it will be better though for my child to not be able to pull the handles

I had to exchange this refridgerator for the larger sized same model. There was not enough storage for my drink products such as 2 liter bottles of soda, bottle of juice such as orange juice and grape juice, and gallons of milk. There is storage for these item in the lowest shelf in the right door, but not enough. I also did not like that the shelves in the right door were fixed and could no9t be raised or lowered to adjust to products stored there. I also did not like the separation divider in the freezer was fixed. The vegetable drawers had no humidity control options and they felt cheap to me.

Great item, but could have more options to move the storage cintainers on the door. Also should be able to push the button you need for the water or ice without havjng to rotate though all options first.

Its keeps my food nice and refrigerate it was a pain to get it through the door but we got it in there

This is a very nice fridge, love that there is an extra ice bin in the freezer. reason for 4 rating, the side door bins are quite wide with no dividers so my stuff keeps falling inside the door bins.also the tap on the water dispenser sometimes doesnt change over if you dont tap on it in the right place. overall it is just a matter of getting used to a new appliance

Love it by far best fridge. Keeps everything cool and opens easily and closing doors close on their own which they do not slam. Win win

Great Great ítem and great sales people at mcallen stores

We like our new refrigerator. The appearance is great. Wish the side door bins on the side of the ice maker were just a bit bigger. We understand not much you can do about it and have the ice maker etc. overall great!!!

It’s a very nice refrigerator except that the LG water reservoir is too small for a large family and as much as I love cold water it usually comes out room temperature.

Excellent product, great cooling, and great buying experience from Best Buy and the delivery team too. Highly recommend