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Customer reviews

Rating 4.7 out of 5 stars with 586 reviews

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  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 586 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing and easy to purchase as well beautiful appliance perk anti slam doors are what sold me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Only complaint is the ice in the door has jammed multiple times in the 4 weeks we have owned it. Not that big of a deal but come on for the price things should work flawlessly. I habe t open the door ice maker and remove some of the chunks that melt/form together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! I must say Best Buy really took care of the delivery. Original one was defective and next 2 fridges had dents. Las one is perfect! During the whole process Best Buy initiated the contact and set up deliveries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome as well as the installers. They were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. PLenty of space for cooling and freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our new refrigerator was top of the line, best we have ever had they deserve an atta boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re excited to have purchased a new LG refrigerator. My Samsung refrigerator was a huge disappointment. Hopefully they will offer a longer warranty in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with dispensor issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whater dispensor is dripping water for no apparent reason.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG Standard-Depth MAX 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the water dispenser dripping. To help resolve this, we recommend dispensing 2 to 3 gallons of water to flush out any trapped air in the water line, as this can often cause minor dripping.
      https://www.bestbuy.com/product/lg-standard-depth-max-28-6-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-stainless-steel/JJ8VPZQSZ7
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice! The convert drawer only came with one divider and it is impossible to find more anywhere, but refrigerator is nice. If you keep large items like gallon of milk or large ketsup bottles there is only one small space for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was at the store walking around looking I had en employee walk up to me and answered all my questions and helped me find what i needed to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for Refrigerator. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy struggle in delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really struggle with the delivery. They are not organized. They will call just 15 min before and if u miss call they wjll not wait. I really steuggle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Refrigerator and I truly enjoy shopping at Best Buy because the staff are so so wonderful. I tell all my friends and family to shop there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very punctual a great service the personal is so helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found a ding in the lower fridge door which is disappointing

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, HerbertP. Thank you for sharing your experience with the LG - Standard-Depth MAX 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the ding found on the lower refrigerator door. Your feedback is important to us, and we would like to look into this further to see how we can help with the condition of your unit's exterior.
      https://www.bestbuy.com/product/lg-standard-depth-max-28-6-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-stainless-steel/JJ8VPZQSZ7
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Nice change!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m still figuring out where to put what but I figure it’ll work itself out. I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge installation was super fast and the delivery was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and amazing customer services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best store to buy your things for the home, I recommend it and very excellent customer service, I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job when they delivered and picked up exchanged item.

    I would recommend this to a friend
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