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Customer reviews

Rating 4.7 out of 5 stars with 586 reviews

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  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-586 of 586 reviews
  • Rated 5 out of 5 stars

    In Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking refrigerator. Spacious, very quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG has a big quality control problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator freezer worked fine but did not cool the upper unit. Contacted Lg took 5 days for a repair man to come. He said it wouldn’t cool unless it had food inside. It didn’t cool. Best Buy replaced the unit. It had the same problem. Error code 22 22 compressor problems. Best Buy replaced the unit and the unit had the same problem. 3 identical LG refrigerators in a row that did not cool food. I now am getting a GE. 3 refrigerators at $2199 each all lemons.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing this experience with us. We understand the importance of having an LG Refrigerator (LF29H8330S) model that cools consistently and reliably. For cooling performance in the upper compartment, one helpful step is to ensure the airflow vents inside the refrigerator are not blocked, as this allows cold air from the freezer section to circulate properly. If the unit displays error code 22 22, this typically relates to the compressor or inverter circuit, and performing a power reset by unplugging the unit for 5 minutes can sometimes help the system recalibrate. You can also explore additional cooling troubleshooting steps here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We’d like to review the details of your experience more closely. Please send us an email at [email protected]. We're here for you! ^Juvy LG

  • Rated 2 out of 5 stars

    Good but bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a defective refrigerator but they delivering a new on Monday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues in 7 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t recommend. Had issues 7 hours into the purchase after delivery. Got Error code FF which means cooling issue. Had to get switched out for a different brand.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Shaw, thank you for sharing what happened with your LG Refrigerator. Experiencing an FF cooling error only a few hours after delivery can really disrupt your plans, and your message makes it clear how quickly you had to pivot to get a working refrigerator in your home. It’s great that you were able to secure a replacement so you could move forward without further delays.

      You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-an-e-ff-or-e-rf-error-code--20153150964030.

      If you need further assistance from our team, feel free to reach out to us at [email protected] and we’ll be ready to help.
      - Avril LG

  • Rated 1 out of 5 stars

    ICE MAKER is not working after 3Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator lasting for three years only. I purchased on Jun 28, 2021. LG - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with Dual Ice - Black Stainless Steel . Model:LRMXS2806D SKU:6452812 Quantity:1 Item Total:$2,969.99 Purchased in Store ICE MAKER is not working. Need to replace now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks Nice but Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for 4 months and it has completely stopped cooling. LG can't figure it out so I've just been out of a refrigerator for weeks.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ash. Thank you for sharing your experience and reviewing the LG Refrigerator (LF29H8330S) model. We're sorry to hear about the unexpected malfunctions of the unit. We strive to provide reliable, long-lasting products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/why-is-my-refrigerator-not-cooling-CT00023125-1426094905942. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

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