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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,699.99

Customer reviews

Rating 4.6 out of 5 stars with 100 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Standard-Depth MAX refrigerator's ample capacity, overall performance, and convenient dual ice maker. Many appreciate its thoughtful design and efficient use of space, along with its quiet operation and perfect size. However, some customers have expressed concerns regarding the dispenser control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife happy I am happy and she loves this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. No complaints. there is so much space compared to last fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, icemakers have great capacity, the ice plus feature works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator that has great space in the top and the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice for family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my size family. Love the double ice machines. Great for summer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this fridge a little over a month. So far, OK. The fridge performs as expected keeping proper temperatures in the fridge and freezer. 2 annoying design flaws (for me): 1) the external water dispenser does not have a catch basin for excess water or ice. If either do not go directly in the glass, the excess water rolls down the front of the unit and the ice goes all over the floor. 2) you have to open both fridge doors to access the "deli tray". Would have been better to split the deli tray in two.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator and I love that it has dual ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    george

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space , great service . love the dual ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge refrigerator, nice capacity, easy to see all groceries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase so far have only had it for 1 month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice sometimes doesn't want to come out of the dispenser. Have to reach for the one in the freezer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited shelf position

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelf position is limited, if you lower the top shelf to make room for a gallon of milk, the second shelf you’d be lucky to squeeze in a carton of eggs

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rob. Thank you for sharing your feedback on the LG Refrigerator (LRFXS3106S) model. We appreciate your insights and understand how important flexible shelf space is for everyday use.

      For this model, one helpful step is to adjust or remove the middle shelf entirely when storing taller items like milk jugs. The LRFXS3106S is designed with spill protector shelves that can be repositioned or taken out, allowing you to customize the interior layout for larger containers. You can find more guidance on shelf adjustment and organization tips here: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. If you’d like further assistance with maximizing the storage configuration of your unit, please send us an email at [email protected] so we can help you. ^Juvy LG

  • Rated 5 out of 5 stars

    Mike's LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far top notch. Shelve adjustment can be difficult

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice , could use another shelf , extra shelf spacing adjustments

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst company I have ever had the displeasure to deal with. I ordered a newer version of my old refrigerator and because the delivery team was too lazy to get the refrigerator in the house. The new refrigerator is actually slightly smaller than the old one, but the delivery team won't install it.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Barbara. Thank you for sharing your experience with the LG Refrigerator (LRFXS3106S) model. We understand how important a smooth delivery and installation process is, especially when upgrading to a new appliance. This unit is designed with a standard-depth MAX capacity of 31 cu. ft., and while it may appear slightly smaller in some dimensions, it’s built to offer optimized storage and performance. For anything related to delivery and installation, we suggest contacting Best Buy customer service at 888-237-8289. They’ve got the expertise to sort out any delivery issues. And if you have any questions about how your new fridge works or its features, just send us a private message on social media @LGUSSupport. We're here for you. ^Juvy LG

  • Pros mentioned:
    Space

    Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is large but has had problems since we bought it. I want to exchange it. I have had repair people here twice in two days. Can I exchange it? I was told That I could but I want to make sure.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Karen. Thank you for reaching out regarding your LG Refrigerator (LRFXS3106S) model. We understand that you've been experiencing ongoing issues since your purchase and have had repair technicians visit multiple times. We strive to provide high-quality products that exceed our customer's needs. We recommend reviewing the warranty and return policy from the retailer where you purchased the refrigerator, as they will have specific guidelines regarding exchanges. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. For further help, you can reach out to us on social media @LGUSSupport. We appreciate your patience and look forward to helping you resolve this. ^Juvy LG

  • Rated 1 out of 5 stars

    Disappointed, yes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but there is dent in the door. They say they will change it out so I hope so.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, BethA. Thank you for taking the time to share your experience with the LG Smart Refrigerator (LRFXS3106S) model. We're truly sorry to hear about the dent in the door, and we understand how disappointing this can be.

      Rest assured, our team is committed to resolving this issue for you, and we will work diligently to ensure that the replacement meets your expectations. Your satisfaction is important to us, and we appreciate your patience and understanding as we address this matter. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/rust-scratches-dents-CT10000021-1339010371137 to obtain additional help and guides on your LG unit. If there's anything else we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    My Frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the refrigerator, it works so well. Has all the room I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Meh!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG fridge in 2013 and were thrilled with it. The compressor failed (2024) and we bought this model which the salesman said was the model that replaced our original LG fridge. Unfortunately, he did not have the replacement model on the showroom floor, so we took his word for it. But there is NO comparison! The interior on the new fridge is nowhere near the quality of the predecessor. Everything about it has been cheapened. I wish I could send it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of my fridge was excellent, also the delivery of our dishwasher and installation was superb.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and expensive replacement parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my LG refrigerator for approximately 3 years. The plastic shelves after this time are disintegrating. Not just breaking but disintegrating. The vegetable crisper lid literally fell apart in my hands like ribbon candy. The right crisper drawer wheels did the same. The cost to replace these two cheap plastic pieces was almost $400. Come on LG, your better than the garbage plastic that you're putting in these expensive refrigerators. Lower the cost of the replacement parts to something that is a bit more tolerable

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Keith. Thank you for sharing your experience with the LG Refrigerator (LRFXS3106S) model. We understand your concern about dealing with the deterioration of plastic parts, especially after only three years of use. We strive to provide durable, reliable, high-quality products exceeding our customer's needs and expectations. To address the issue with the shelves and crisper drawers, we recommend checking if any warranty coverage may apply. While replacement parts can sometimes be costly, we want to ensure you receive the best possible support. Please send us a private message on social media @LGUSSupport, and our team can help you explore options for replacement parts or alternative solutions that may be available. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products and services. ^Juvy LG

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