Customer Ratings & Reviews

This machine is spectacular. The size rivals that of any dry cleaners and we can now essentially do all the clothes that can go together at once. We have had this for a little over a month and are still finding out new features as we go!

We have the large 5.1 washer so this large dryer is a great match. We use these machines for a nonprofit that involves pets. These are must-haves for blankets, dog beds, etc. The lint trap is exceptional.

I was very nervous about spending this much money but it was by far the best thing I've ever done for myself! I cannot recommend this washer and dryer enough. The only drawback I can think of is that I have to run our extremely thick bath mats on two different cycles in the dryer to get them 100% dry. This is a tiny issue compared to the ENORMOUS time and effort that I have saved using these! I can wash our california king bedding anytime i want now too! The end chime is really nice. Both are very quiet. I rarely use all the features, but all seem to work well. I cannot recommend this enough!

This is the PERFECT combo with the washer. My clothes are dried about as fast as they are washed!!

'm very displease with LG. I'm owner of LG DLEX8000W. Dryer developed scratchy noise after 16 months. Call technician directly from LG. It cost me close to $200 to find out that manufacturer did poor job assembling dryer at first time. One of harnesses become loose and start brushing over drum. If technician have to replace single item for $1, I will not say word, part go bad, but this is clearly manufacturing problem and final inspection. Called LG customer service, they ask me if I already payed technician, I said 'yes', they said 'thank you' transaction is closed and they will not help me at all. Look for another manufacturer. After i posted bad review on LG site, it was rejected and erased. Do i Say more? This is a post you may still found: Guess what! You not aloud to have bad experience on this site. My review was deleted because is not promoting LG and there opinion stand behind quality of product and it was erased. I posted my experience on various sites so you will have chance to read it.

Can fit all bedding from a king size bed in it and it is dry at the end of the cycle.

Large capacity means fewer loads to wash and more time for other things!

Of all non-commercial machines out there, this one is the biggest and best - great warranty and on the pedestal, it is easy to get things in and out.

All jokes aside, this is the best by far on any dryer we have ever had.

Absolute true story, and I would invite anyone from BB or LG to dispute it. I purchased this washer and the matching dryer in March 2013 from Best Buy, and when I did I purchased the extended warranty. The dryer stopped heating, which was no big deal initially, as I simply called to get the warranty service performed. That is where the nightmare begins. I scheduled the service through BestBuy, and unknowingly my wife had also called in to LG. Well, LG simply gave the name and phone number of the same place BestBuy had already scheduled the service call to, so we did not bother calling them. Service was scheduled for Wed morning, and when the date and time came without so much as a call from the service provider, I called them, only to be informed that they refused to perform any warranty work for LG, as LG would not pay them, and the woman actually informed me that their shop was apparently the last shop in Knoxville TN that would do warranty work, which is why LG continuously sent people to them, and she wished me luck in getting my dryer repaired. I called BestBuy, and explained the issue to them, and the lady from BestBuy forwarded my call to LG, but she remained on the line the entire time, in case I experienced any problems. Well, needless to say, the lady from LG tried to simply give me names and phone numbers of shops in Knoxville, including the one that had already refused to do the work. I told her she was welcome to call one, and I would be fine if she could find one that would do the work. She placed me and the lady from BestBuy on hold, and proceed to try and contact anyone whop would do the work. She returned on the line, and informed the lady from BestBuy and myself that she was in fact unable to find anyone to perform the warranty repair. The lady from BestBuy then said she would take care of it, and we got off the phone with LG. Long story short, BB was unable to locate anyone to do the repair either, and so BB said they would replace the unit. I explained I did not want the LG, even though when the two appliances did work they worked very well, if I cannot get warranty work done, and therefor we would have to replace both the washer and dryer with a different name brand. BB Service agreed, and gave me a number that I was to take to the store, and pick out whatever comparably priced systems I wished to get. I got to the store, and was told they would only be replacing the dryer, and not the washer, even though I was getting one that was a different name brand and different color. Several hours later, and after getting BB Service on the phone, they informed the store manager that they were replacing both the washer and dryer. This was an extremely horrible experience for both my wife and I, and took over 1 month to complete, during which time we were without a dryer, less than one year after having purchased a set for $3000 from the local BB. Corporate BB Service, on the phone were really good people, always polite, and in the end they were the ones who got all of this done. But, LG, and the local BB store were horrible, and made the experience an absolute nightmare, and one of the worst experience my wife and I have ever had. Lucky for us, we have two different BB store within just a few miles of each other, and we will be taking our business to the other store from this point forward, as we have never had a bad time there. But, and this is a huge BUT, I have to tell anyone, at least from Knoxville, to stay away from LG appliances, you will not and cannot get warranty work done in this entire town. Knoxville TN is not a small town, by any means, and so the fact that we were unable to get warranty repairs done here should be more than enough reason for anyone in other cities to at least check and verify the availability of local warranty service prior to purchasing any LG appliances. Speaking for my wife and I, we will not have another LG device in our house, after this nightmare!! The question, would I recommend this to a friend, well I wouldn't recommend it to anyone!!

The steam cycles are great. Clothes come out without wrinkles. We don't like using dryer sheets and this is the perfect solution. Now we know why dryers need steam cycles.