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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,403 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another head set but, they could not take the moisture while I was working out hard. This set worked so well that I bought anther for my wife to use while training for her half marathon.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive doesnt mean better. To Constrictive around my neck and not all that great sound. Went with cheaper model way better sound and fit.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the headset did not meet your expectations. ^CP LG

  • Rated 5 out of 5 stars

    Great quality...wire to earbuds to weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and I really enjoyed the use I have had so far but the wire to the earbuds is too fragile for long term use. Hearing is bad over time due to constant pulling of retractable cord.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Just not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my ears are small. Its difficult for me to keep the buds in place no matter what size the buds are. Just a little aggravating when working out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    REGULAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FIT IS GOOD, THE EAR BUDS ARE OK, IT WORKS WELL INSDE BUT AS SOON AS I STEP OUTSIDE THE PERSON ON THE OTHER END CAN"T HEAR ME. THE PRICE COULD BE CHEAPER BECAUSE THE QUALITY IS NOT AS GOOD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 3 or 4 different headsets before buying this set again. My first set didn't last too long and the warranty is awful so this time I did the Best Buy plan so they are covered for 2 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for limited use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work good if you use them for a few hours. If you work outside and sweat they don't seem to work to good. The battery on mine never holds a charge for to long so I'm taking them back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everybody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my husband and gave it to him on his bday. He loves it and told me to get one for my son in law in Xmas. He loves it too. Now waiting for Valentines Day to get mine!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works good but the bluetooth is weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works about the same as cheaper headsets but I like the retractable option. The Bluetooth is weak like I can't have it in my back pocket and talk if I sit down it disconnects.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Good thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this product is a good one but if you are like me and have a thicker neck it will not work for you. It will feel like a chocker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for a month or so now and I have no issues with it. I can hear people clearly and they can hear me. Its lightweight and I forget that I am wearing it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Defected Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They defected because I had a lot of issues with headset, such as connecting, volume, and talking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to say I'm very happy with my purchase. A very fair and affordable price especially when compared elsewhere. Not to mention the suggested accessories to go along with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being $130, it is not A get good head set. I had issues with a previous model as well. People have trouble u understanding me. I will probably return for a different brand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    try it on before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this product at all. The best feature to me is that the earbuds retract. I don't like location for on/button. It doesn't wrap around my neck comfortably. It's too short.It will probably fit a little child's neck better. It always feels like it's about to fall off. I get alot of complaints about my voice fading in and out. The volume for music is good. I would not buy this product again. Other LG's fit better

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is excellent. It meets all my needs, from phone calls to music. I wish the bass was a little louder, and the midst a lot clearer, but overall, excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice fiting earplugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earplugs comfortably fit around my neck. Very please with the sound. The color is perfect. Love the things that this Bluetooth can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is LOVELY and GENUINE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been rocking with LG since their first headset with the NONretracible cord. Have loved them. With their great technology, plus Best Buy's two year protection...I LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speakers, good mic, but like all Bluetooths of this kind you'll want to get the 15$ 2 year Bestbuy insurance for when a headphone goes out... this is my 4th or 5th set

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that others could hear me well during a phone call as I drive a Semi, but this device picks up the surrounding noise. I can hear them fine on my end.

    No, I would not recommend this to a friend
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